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NUACOM Reviews 

403
•
TrustScore 5 out of 5

4.9

Phone and Internet Service
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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and efficiency of the staff, noting their prompt and precise responses to inquiries. The onboarding process is frequently highlighted as smooth, easy, and well-maintained, with many appreciating the quick setup and seamless transition without downtime. People also commend the excellent customer service, quick response times, and the user-friendly nature of the system. However, some customers also noted that direct message or instant message experiences almost jeopardized their deal, with slow responses and disconnections occurring occasionally. A few other people also felt that the trial limitations, such as a 60-second call duration, were restrictive, especially for those in different time zones.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease, efficiency, and smoothness... See more

Service

Clients share positive opinions on service, with many describing it as impressive, seamless, and excellent... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, patience,... See more

Response time

People report positive experiences with response times, highlighting the speed of account launching and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vaibhav understood exactly what we needed from Nuacom re call answering, diverting calls and calls from app. We were set up in no time and all working fine. Vaibhav also made suggestions about how Nua... See more

Rated 5 out of 5 stars

We recently moved out phone system to Nuacom. The onboarding process was easy and very well maintained by Nuacom team. At all stages we've been informed about what's going on and what actions are requ... See more

Rated 5 out of 5 stars

I recently switched to Nuacom. My previous provider had poor call quality on my landline. Nuacom helped me with numerous changes and tweaks with my new set up until I was completely satisfied. They we... See more

Rated 5 out of 5 stars

I've been using Nuacom software for 10 months and it's the best softphone I've ever used. The connection is always crystal clear, the ease and speed of use means I can get through calls quicker and th... See more

Company details

  1. Phone and Internet Service

Written by the company

We provide reliable and innovative IP phone systems for businesses of all sizes. The service is based on new technology, robust platform, cutting edge features and professional support. Switching to our service, businesses reduce the price of their phone bills by around 50%. High-quality handsets and a wide range of desktop and mobile apps are also provided, to increase the efficiency of your business communication.

Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

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No recent history of asking for reviews

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4.9

All reviews

(403)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Switching to Nuacom was much easier…

Switching to Nuacom was much easier then I realised. There was no downtime and any questions or issues I had were sorted out straight away. If I knew it was this easy I would of switched to them months ago.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I couldn't be more satisfied with the service

The setup was incredibly easy, and their customer support team is top-notch. I was really impressed by how Mr. Sharma took the time to understand my business needs. He was incredibly helpful throughout the setup process and made sure all communication tools were in place and easy to use. Overall, I am delighted with the services and confident that Nuacom is the right option for my business.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

We are delighted here in the gallery…

We are delighted here in the gallery with our new phone system, the onboarding information and set up instructions were really fast and easy to manage.
A very cost effective solution for our small business.
Thank you to
Vaibhav for all your help.

12 March 2025
Unprompted review

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