National Transfer Services - Edinburgh Reviews 188

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the punctuality and professionalism of the drivers. Many appreciate the helpfulness and friendly demeanor of the staff, who often go above and beyond by providing local insights, recommendations, and even snacks or music during transfers. People frequently mention the comfortable and clean vehicles, contributing to a pleasant and smooth journey. The service is often described as reliable and well-organized, making it a stress-free experience for travelers, even with significant luggage.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many praise the reliability,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a wonderful time on our drive and excursion. Ozzy was very friendly, helpful, and knowledgeable. He helped us find beautiful photo stops in the Highlands and answered questions about the area.... See more

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Rated 5 out of 5 stars

Ozzy was an integral part of our Scotland travels, providing two long transfers and one airport transfer in one week. Not only was he punctual and professional, he was a pleasure to be with for all t... See more

Company replied

Rated 5 out of 5 stars

Taslima was excellent. She was a great and very experienced driver. She made contact in advance of pick up to verify our details and check everything was ok. She delivered us safely in good time to th... See more

Company replied

Rated 5 out of 5 stars

After a long haul flight from Australia our transfer from Edinburgh Airport to the West Coast was excellent. Ozzy, our driver left a message before our flight arrived and got in touch to arrange wher... See more

Company replied


Company details

  1. Taxi Service
  2. Transportation Service

Written by the company

Welcome to National Transfer Services Edinburgh. We pride ourselves in providing reliable, caring and safe transportation to residents and visitors to Edinburgh from all over the world. Whether you are in need of a ride to the airport, a tour of the city, or transportation for a special event or anything else, we've got you covered. We offer a dependable service, taking the stress out of your travel and making every journey seamless and exciting.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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Rated 5 out of 5 stars

Amazing service

Amazing service, manage to get me a transfer no problem and drivers are always so polite and accommodating

23 October 2024
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Rated 5 out of 5 stars

5 stars

Used this service roundtrip from Glasgow Airport to Edinburgh. Both drivers were professional, on time and had great communication prior to pick up. Highly recommend.

1 October 2024
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Rated 5 out of 5 stars

Their rates are GREAT and Ozzie is the BEST!!!

I should preface this review by stating that this was my family’s first visit to Scotland, and we were not sure what to expect when we booked the airport transfer. The only bit of advice we were given was that “… you better not have more luggage than you claim when you book it, because the drivers over there have been known to refuse taking you if you have more luggage than you claim!”
Ozzie from “Airport TaxiTransfer” picked us up from Edinburgh airport. HE COULD NOT HAVE BEEN NICER!!! Upon arrival I received a text from him that included his photo and directions to his location. I mistakenly walked to the wrong pickup area. Ozzie walked from his vehicle while talking with me on the phone to greet me, then proceeded to grab as much of my wife’s and daughter’s luggage as he could carry and led us to his vehicle. (He is NOT obligated to do that). Oh and btw we did have more luggage than I initially anticipated. He assured me that it wasn’t an issue and he would “make it work”.
Ozzie was such a pleasure that over the course of our stay we called him to see if he were available to drive us. If he could not he would refer us to one of his co-workers.
Upon departure, I requested that Ozzie be our driver and he was. I HIGHLY recommend Ozzie and thank him for his warm, courteous, and friendly service!!

1 October 2024
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Rated 5 out of 5 stars

Ozzi was the best

Ozzi was the best. If you need transfer service, ask for Ozzi, he did a great job. He helped us a lot with our luggage and he was so friendly. Thank you.

17 September 2024
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Rated 5 out of 5 stars

Ozzi was an amazing driver

Ozzi was an amazing driver. Excellent clean car and friendly service. He obeyed all of the laws, and our whole family felt safe. I would recommend him anytime for a long car trip in Scotland. He can take the wheel while you can take a nap and relax!

28 August 2024
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Rated 5 out of 5 stars

Ozzi did a wonderful job driving us…

Ozzi did a wonderful job driving us from Edinburgh to Dornoch. The trip should have taken 4 hours but due to several accidents it took 6. He never complained and was an excellent driver.

24 August 2024
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Rated 5 out of 5 stars

The best taxi company in Edinburgh

The best taxi company in Edinburgh.
Ozzi is a very friendly and professional driver. He picked us up from Edinburgh Airport on time, helped us with luggage and had a spotlessly clean car. I would definitely use them again.

14 August 2024
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Rated 5 out of 5 stars

The driver is very friendly .

The driver is very friendly .
Ozzi was on time and very helpful and friendly. I recommend him he’s the best.

22 August 2024
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Rated 5 out of 5 stars

The driver friendly and helpful

The driver was friendly and helpful, this is a second transfer with him, he is on time, I do recommend him.

22 August 2024
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Rated 5 out of 5 stars

Was my third time already

Was my third time already. And I was very satisfied every time. Very friendly, fair price and very flexible.

18 August 2024
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Rated 5 out of 5 stars

We were very happy with our transfer to…

We were very happy with our transfer to Falkirk from Edinburg Airport. Our driver initiated communication with us just before our flight landed and he was very reassuring and clear in his texts about how and where to connect with him. We thought the rate was reasonable and the entire process was easy and highly professional. We plan to book with National Transfer for our return flight.

8 August 2024
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Rated 5 out of 5 stars

Excellent transfer service

The transfer service was excellent, communication clear and timely, driver friendly and helpful and car was pristine. Would recommend, and will use again.

9 August 2024
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Rated 5 out of 5 stars

Great service

The communication was excellent and got the pick up on time. The explanation of pick up location was stated well. Highly recommend.

23 July 2024
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Rated 5 out of 5 stars

Excellent service

Excellent service! Highly recommend. Lovely clean car. Booked for a transfer from Fife to Edinburgh Airport and back again on return. Lovely driver. Will definitely use again!

6 August 2024
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Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish, clear communication from the time of booking and an on time professional service to get us from Edinburgh Airport to Glasgow.
Highly recommended.

4 August 2024
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Rated 5 out of 5 stars

Clean

Clean, punctual, courteous. Very smooth and good communication.

13 July 2024
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Rated 5 out of 5 stars

Excellent service

Ozzie,s drive was on time, very comfortable and very professional, 5 Stars

10 July 2024
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Rated 5 out of 5 stars

Happy to book again

I needed a transfer for my parents from EDI airport to Dundee and booked it NTSEDI Edinburgh. The communication throughout was really great, the car super clean, the driver super friendly and the price very fair. Happy to book again!

28 June 2024
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