NSSE Ltd Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

One telephone call and a bypass switch was ordered with despatch the following day. First class service from Jason.

Company replied

Rated 5 out of 5 stars

They care about your order, and take the trouble to check things, I missed my company name off the form, they took the trouble to confirm details, rather than just posting and forgetting. If there are... See more

Company replied

Rated 5 out of 5 stars

Jason managed a very sporty timeline for us , with some specific constraints.He carefully noted our requirements and worked tirelessly on a Friday afternoon to locate a pallet friendly courier. Kit wa... See more

Company replied

Rated 4 out of 5 stars

We are only a very basic user. We bought a UPS 3 years ago & recently replaced batteries. New delivered on time & old collected without problems.

Company replied

Company details

  1. Electronics & Technology

Written by the company

Network Security Systems Europe was formed in the early 90's to offer both IT systems and power protection solutions - mainly Uninterruptible Power Supply systems (UPS). 30 years later, we are one of the UK's leading power protection specialists. From UPS, generators and switchgear, to racks and cabinets, PDU's and cables, we offer the complete power protection and emergency standby solutions to our clients. Our experienced technical team offer a fast response and second to none customer service experience and bring the latest products and services to the market at very competitive costs. We are focused and committed to total customer satisfaction 100% of the time. We work with electrical contractors and M&E consultants in addition to providing solutions directly for our reseller and end user clients. Our installations and service team, together with a small number of carefully selected partner suppliers, ensures that our supply chain is as effective and efficient as we can possibly make it.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

One telephone call and order placed

One telephone call and a bypass switch was ordered with despatch the following day. First class service from Jason.

9 June 2022
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your business and review Jackie, we look forward to serving you again in the future.

Rated 5 out of 5 stars

Big thank you to the NSSE Team

Big thank you to Jason, Maria and the team at NSSE. Arranged a UPS for us and truly went the extra mile to accommodate last minute changes. Can not recommend enough.

15 October 2021
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your business and kind review Paul, it is greatly appreciated. We look forward to serving you again in the future!

Rated 5 out of 5 stars

IEC Lock+ Cable

Superb service, especially due to the restrictions of Lockdown, I will be happy to use NSSE for more projects in the future.

26 January 2021
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your review Ian, we hope to be of service again in the future!

Rated 5 out of 5 stars

A1 Service

Jason managed a very sporty timeline for us , with some specific constraints.He carefully noted our requirements and worked tirelessly on a Friday afternoon to locate a pallet friendly courier. Kit was delivered 0840 on Monday , astounding service .

16 December 2020
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your review Simon, we were glad to be of service and happy to be able to meet your requirements. Good working with you.

Rated 5 out of 5 stars

NSSE

NSSE staff respond promptly and helpfully to customers and are always willing to go the extra mile.

1 September 2020
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your review, John, always a pleasure to deal with you.

Rated 5 out of 5 stars

Both Mitch and Jason looked after us…

Both Mitch and Jason looked after us from start to finish. Even arranging additional cables next day when we under ordered.

20 June 2019
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your business and review James, glad we were able to meet your requirements.

Rated 5 out of 5 stars

I've used this company for many years…

I've used this company for many years and have had ongoing good service. I would highly recommend NSSE for reliability, fair pricing and excellent customer service. Drivers have communicated well and always turned up at the agreed time.

23 November 2018
Unprompted review
Rated 5 out of 5 stars

A great team to work with

A great team to work with. They are happy to guide and advise on new/replacement systems - stating both the good and bad points of each solution. Very responsive.

12 July 2018
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your review Bob. It has been a pleasure serving you and your team for many years, we hope to do so for many more!

Rated 5 out of 5 stars

Knowledgeable and efficient

Jason is knowledgeable and efficient. A very responsive and professional company

28 March 2018
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your kind review Mark, a real pleasure dealing with you.

Rated 5 out of 5 stars

Great friendly advice

Great friendly advice, fast efficient service - would highly recommend.

20 October 2017
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your review Amanda, it's always nice to hear such great feedback. Thank you for your business, we look forward to assisting you again in the future!

Rated 5 out of 5 stars

They care about your order...

They care about your order, and take the trouble to check things, I missed my company name off the form, they took the trouble to confirm details, rather than just posting and forgetting. If there are delays with supply from manufacturers they inform you, a true personal touch even for those whose order value is small. I will definitely use them again.

12 October 2017
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your review James, it is greatly appreciated. Glad we could be of service and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent company to work with!

NSSE have supported us now for a number of years. We have always found Jason and his team to be extremely responsive, knowledgeable and efficient. I would have no hesitation in recommending them.

15 May 2017
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your review Russell, always happy to help!

Rated 4 out of 5 stars

Basic user

We are only a very basic user. We bought a UPS 3 years ago & recently replaced batteries. New delivered on time & old collected without problems.

25 April 2017
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your review Phil, we hope to be able to serve you again in the future.

Rated 5 out of 5 stars

NSSE provide excellent levels of service

NSSE provide excellent advice as well as a 1st class range of services. I can whole heartedly recommend anyone to engage with them as they are very professional, responsive and provide excellent value for money in terms of their service provision.

25 April 2017
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your business and review Paul, we're thrilled that your new UPS installation is living up to expectations. Here's to furthering our relationship in the future.

Rated 5 out of 5 stars

Very reliable and helpful

Very reliable and helpful. Always receive goods on time. Very good supplier.

21 April 2017
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your continued business and review Jackie. It is always a pleasure to deal with you guys.

Rated 5 out of 5 stars

Very good and efficient company.

21 April 2017
Unprompted review
NSSE Ltd logo

Reply from NSSE Ltd

Thank you for your continued business and review Julie. It has been a pleasure working with you all these years and we look forward to furthering this relationship.

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