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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and durability. Many people appreciate the fast and reliable delivery service, with orders often arriving sooner than expected and well-packaged. The customer service is frequently highlighted as excellent, with staff being helpful, knowledgeable, and providing great communication. Consumers also commend the wide range of products available, including HEMA-free options, and find the website easy to navigate. The attention to detail in packaging and the overall value for money are also frequently mentioned as positive aspects of their experience.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality,... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Reviewers frequently highlight the... See more

Quality

Consumers consistently report positive feedback regarding product quality. Many reviewers highlight the high... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering online and... See more

Service

Users describe positive interactions with service. Customers consistently praise the great, fast, and prompt... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve bought from NSI a few times now since arriving in Australia. I’ve been a nail tech about 6 years now, and I’m very picky about the products I use, particularly gels. There was one brand in partic... See more

Company replied

Rated 5 out of 5 stars

I have used NSI for many years for my nail business and have always received my products super fast and always beautifully wrapped. The best part about NSI, is that their communication is outstanding... See more

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Rated 5 out of 5 stars

Great quality products! Fast delivery. Clear communication & ease of sale. Every item is gorgeous especially the LED Nail Lamp & the Nail Drill. The gradient colour is stunning & they are extremely st... See more

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Rated 5 out of 5 stars

I was pleasantly surprised with my first order from nsi - the attention to detail in the packaging was second to none - something very important sending volatile fluids in the mail! the turn around wa... See more

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Rated 5 out of 5 stars

I got express shipping and I really appreciated how fast the order was processed and then arrived to me the next day. I know you pay extra for express shipping, but lots of companies will express s... See more

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Rated 5 out of 5 stars

Love NSI Australia! They have an amazing range of products and I love the fact that they carry HEMA free products that actually stay on the nail! My mani lasts a full two weeks -sometimes longer - and... See more

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Rated 5 out of 5 stars

Decent prices, easy to find what I was looking for on the website and having links to instructions in the descriptions was super helpful too. Did my first ever DIY set using the Soft Gel Extens... See more

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Rated 5 out of 5 stars

My clients LOVE the opaque peach builder gel. I was running low so I ordered and the package arrived right when I needed it! I’ve never had an issue with package delays or missing items with NSI and t... See more

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Rated 5 out of 5 stars

Super fast delivery and products were exactly as I expected. The soft gel tips and uv lamp were recommended by my former nail tech as she used them on me and I couldn’t be happier with the results I’v... See more

Company replied

Rated 5 out of 5 stars

The Builder Gel Essential Nail Kit offered excellent customer service and good products. I used it to create my own nails for the first time without any experience with nail glue and found the instru... See more

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Rated 5 out of 5 stars

I have tried many products in the past and they all passed off as Salon quality but have never lived up to it. First time buying from NSI and their product is amazing!! So good that I went back and... See more

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Rated 5 out of 5 stars

When I tried to order through another site it turned out their pricing was wrong so NSI cancelled the order but rang me to explain the problem and told me to go through the NSI Australia website and... See more

Company replied

Rated 5 out of 5 stars

NSI has all your nail needs & is very reasonably priced! Anytime I am looking for new products to try I always have a look at NSI because I know I will be able to find what I’m looking for. I have and... See more

Company replied

Rated 5 out of 5 stars

Since going back into nails after a nearly 20 year hiatus I have bought most of my stuff through NSI. They have been nothing short of amazing in every way. Through their customer service right down... See more

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Rated 5 out of 5 stars

I was able to contact NSI with several questions before making a purchase. I have previously purchased form NSI Australia also, so I knew they were a safe and reputable company to deal with. The dryer... See more

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Rated 5 out of 5 stars

I had an excellent experience purchasing from NSI. The website was easy to navigate and the purchasing process was quick and straightforward. Delivery was impressively fast, much quicker than expect... See more

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Rated 5 out of 5 stars

Nsi is excellence! Everything is packaged so well, so, so, so well. I was blown away by the extra care they give to ensure everything gets to you quickly, intact. Nothing leaking! I appreciate the eff... See more

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Rated 5 out of 5 stars

Easy website to navigate and lots of products to choose from. Prices are excellent. Fast delivery. I've loved using the cuticle scraper its excellent and the cuticle nail oil is a must. Its great.... See more

Company replied

Rated 5 out of 5 stars

I have been purchasing products from NSI for a long time now, everything I’ve received has come so quickly and been the best quality. Everything you could possibly need to do any design/technique can... See more

Company replied

Rated 5 out of 5 stars

I have ordered from them several times now and have loved it! The products are high quality and arrived in great packaging to protect the products. Highly recommend getting your supplies from here!

Company replied

Rated 1 out of 5 stars

BAD CUSTOMER SERVICE. Faulty product, company ignored months worth of email and website contact from me. I had to physically travel to the store in a different state where they agreed they had receive... See more

Company replied

Rated 5 out of 5 stars

Lovely team, supplies ALWAYS arrive early. Such high quality products, always in perfect condition when they arrive. Always love ordering from this lovely team an absolutely plan to do so again very s... See more

Company replied

Rated 5 out of 5 stars

The shipping is fast, products always come in such great shape and are packaged well. Everything I’ve used from NSI so far has been enjoyable to use and provides great results! I’ve bought a nail lamp... See more

Company replied

Rated 5 out of 5 stars

Great customer service advising what the best products for my specific needs were. The products arrived really quickly and everything was packaged well. The products are of high quality and loo... See more

Company replied

Rated 5 out of 5 stars

Website is easy to navigate and user friendly. Dispatch and delivery was within 3 days. The prices of products for such great quality is definitely a bonus.

Company replied

Rated 5 out of 5 stars

Amazing support and supplies. So supportive and so much available good quality too. As a newby to nails one stop shop with amazing supplies

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Rated 5 out of 5 stars

Love NSI, all the products from their lamps to gels have never let me down! I love knowing it’s an Australian brand. It’s literally my favourite shop lol

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Rated 5 out of 5 stars

The delivery was prompt. Communication was great. The product is the only reliable one that works brilliantly with chrome powder. Thank you!

Company replied

Rated 5 out of 5 stars

NSI nails are absolute professionals. Package arrived on time and safely. NSI followed up and their communication was excellent from ordering to receiving. I will only be buying my supplies from NSI i... See more

Company replied

Rated 5 out of 5 stars

I shop with NSI pretty often and have always had an amazing experience. Delivery is always super fast and all items are intact😊

Company replied

Rated 5 out of 5 stars

Nsi has been one of my go to for supplies, Shipping is always quick, products are affordable, The quality of products has always been superb.

Company replied

Rated 5 out of 5 stars

Delivery was fast and reliable. Tried Nail success HEMA free products, brilliant quality lovely and creamy

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Rated 5 out of 5 stars

Fast shipping & lots of good quality stuff, starting out as a beginner and can’t wait to use all the goodies I got 😊

Company replied

Rated 5 out of 5 stars

everything arrived safely and quickly! great customer service will be ordering from them again soon!!

Company replied

Rated 5 out of 5 stars

Products arrived very quickly, were well packaged to protect them during transit and are as ordered.

Company replied

Rated 5 out of 5 stars

The shipping was super fast and the dust extractor is so much cuter in person i love it so much. Its cute and functional. Its so much nicer than what I had

Company replied

Rated 5 out of 5 stars

Great service, friendly advice. Fanastic product. Nails look amazing.Look forward to my next purchase

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Rated 5 out of 5 stars

Ordered the magnetic swatch book, came in amazing time and is such a game changer for myself and clients, definitely recommend

Company replied

Rated 5 out of 5 stars

Very happy with the service, the products are amazing! Couldn’t be happier! Thanks so much NSI for a very easy transaction 😊

Company replied

Rated 5 out of 5 stars

Easy to order online. Items as explained. Good quality. Impressive, I will shop here again.

Company replied

Rated 5 out of 5 stars

Always order my supplies from NSI! The quality is amazing and they have so much range to choose from! Staff are very helpful too!

Company replied

Rated 5 out of 5 stars

Super Great customer service, great quality products as well and ships super fast, couldn’t be happier

Company replied

Rated 5 out of 5 stars

The products and service is always great, delivery’s are always very quick thoroughly recommend NSI xxx

Company replied

Rated 5 out of 5 stars

Great sale and product had a lot of instructions that were really useful. Such a high quality product as well <3

Company replied

Rated 5 out of 5 stars

Easy website to navigate, good products at reasonable prices thank you

Company replied

Rated 5 out of 5 stars

First time purchase. Happy with the price, post, range, people friendly website. Will definitely be back.

Company replied


Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Beauty Supply Store
  4. Nail Salon

Written by the company

Australia's Best Nail Supply Store for Acrylic Nails, Gel Nails, Nail Art, Nail Polish, Gel Polish, Nail Kits, Nail Brushes, Nail Tools, Accessories & Equipments! :)


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have ordered from them several times…

I have ordered from them several times now and have loved it! The products are high quality and arrived in great packaging to protect the products. Highly recommend getting your supplies from here!

23 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your lovely feedback! We’re thrilled to hear you’ve loved your orders and that everything arrived safely. We work really hard to make sure our products are high-quality and packed with care, so it means a lot to know it shows. Thanks again for your support, we can’t wait to help with your next set!

Rated 5 out of 5 stars

Nail glue order

Had everything in stock and the order process was very easy with a fast delivery as well

17 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thanks so much for your review! We’re glad you found everything in stock and enjoyed our easy ordering process with fast delivery. We appreciate your support 💅✨

Rated 5 out of 5 stars

Web site was easy to use and post was…

Web site was easy to use and post was efficient

5 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thanks for the amazing 5-star feedback! ⭐ Making our website easy to use and orders efficient is something we really focus on. So glad you had a great experience with us 💖

Rated 5 out of 5 stars

Staff very knowledgeable an helpful..

4 November 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you for the 5 stars! ⭐ We’re so glad you found our staff knowledgeable and helpful. Our team is always here to support nail techs with expert advice and quality nail supplies across Australia 💅

Rated 5 out of 5 stars

Great customer service advising what I required

Great customer service advising what the best products for my specific needs were.

The products arrived really quickly and everything was packaged well.

The products are of high quality and look great!

4 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you for your 5 star review! We’re thrilled our customer service team could recommend the right nail products for your specific needs. Fast delivery and safe packaging are so important to us, and we’re glad the quality of your NSI products exceeded expectations.
Thanks for supporting NSI Australia! 💅✨

Rated 5 out of 5 stars

Website is easy to navigate and users…

Website is easy to navigate and user friendly. Dispatch and delivery was within 3 days. The prices of products for such great quality is definitely a bonus.

5 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your lovely review! 💕
We’re thrilled to hear our website was easy to navigate and that your order arrived quickly. We work hard to offer high-quality professional nail products at great prices, so it means a lot to hear this feedback.

If you ever need any help or have questions about products, our team is always here for you. Enjoy your new goodies! 💅✨

Rated 5 out of 5 stars

Best product out easy to work with

Easy to order and faster deliver and the best product in Australia easy to work with

11 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your kind words! We’re thrilled to hear you find our products easy to work with and love how fast and simple ordering is. We work hard to offer Australia’s best quality nail supplies with quick delivery, so your feedback means a lot to us. 💅✨
Thanks for choosing NSI — we appreciate you! 💝

Rated 5 out of 5 stars

Always order from NSI

Always order my supplies from NSI! The quality is amazing and they have so much range to choose from! Staff are very helpful too!

9 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your lovely review! 💅✨
We’re thrilled to hear you always choose NSI for your supplies. We work hard to keep our quality high and our range stocked so you can always find what you need. Our team will be smiling reading that they were helpful too! 💖

We appreciate your support and can’t wait to see what you create next 💅😊

Rated 5 out of 5 stars

Product as described.

Product as described.
Fast postage.

4 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Best news thank you for the review and loving our fast shipping in Australia for quality nail supplies and gel polish

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service
Products are amazing

4 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you for loving our nail beauty brand and service 5 stars

Rated 5 out of 5 stars

Easy and pleasant experience

The experience shopping at NSI was great. Really appreciate the quick delivery and helpfulness of the team.

26 November 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Big thank you Courtney for the review and rating us 5 stars on trust pilot! So amazing to hear your loving our gel nail products and our fast shipping

Rated 5 out of 5 stars

Super fast delivery and amazing products

Super fast delivery and products were exactly as I expected. The soft gel tips and uv lamp were recommended by my former nail tech as she used them on me and I couldn’t be happier with the results I’ve had so far

14 November 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for the lovely 5-star review! 💗
We’re thrilled to hear your order arrived super fast and that you’re loving the Soft Gel Tips and UV Lamp — they’re favourites among so many nail techs for a reason!

It’s amazing to know your former nail tech recommended NSI and that you’re already getting beautiful results. If you ever need tips, inspo or help choosing products, we’re always here for you. ✨💅🏻

Enjoy your new goodies and thank you for supporting NSI Australia! 🙌💜

Rated 5 out of 5 stars

Love ordering from these guys, good product, quick and easy

Love ordering from these guys,

26 November 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your 5-star review! 💗
We’re so glad to hear you love ordering from us — we work hard to make every order quick, easy, and packed with quality products. Your support truly means the world to our small Aussie team.

If you ever need anything or have questions about products, we’re always here to help! 💅✨

Rated 5 out of 5 stars

The products are amazing and the…

The products are amazing and the shipping was so fast!!

26 November 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Wonderful news Tamara, thank you for reviewing our nail brand and nail gel polish range and beauty supplies xoxo

Rated 5 out of 5 stars

Fast and efficient delivery

Fast and efficient delivery, great variety of products. They even reached out to check everything arrived okay and that I was satisfied. ☺️

23 November 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your lovely feedback! 💝
We’re thrilled to hear your order arrived fast and that you’re enjoying our range of products. Our team always checks in to make sure everything arrives safely and you’re fully satisfied — your experience matters to us!

We truly appreciate your support and can’t wait to serve you again soon. 💅✨

Rated 5 out of 5 stars

Great products and fast shipping!

The shipping is fast, products always come in such great shape and are packaged well. Everything I’ve used from NSI so far has been enjoyable to use and provides great results! I’ve bought a nail lamp, drill bits, builder gels and more and I’ve loved everything.

15 November 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your amazing feedback! 💗
We’re thrilled to hear your orders always arrive quickly and packaged with care — our team takes real pride in making sure everything reaches you in perfect condition.

It’s wonderful to know you’ve enjoyed every product so far, from the nail lamp and drill bits to our builder gels and more. Creating reliable, salon-quality results for our nail techs is exactly what we aim for!

We truly appreciate your continued support and can’t wait to keep delivering products you love. 💅✨

Rated 5 out of 5 stars

Best products, best prices, so quick!

I have been purchasing products from NSI for a long time now, everything I’ve received has come so quickly and been the best quality. Everything you could possibly need to do any design/technique can be found at NSI. I will always be a customer ❤️

21 November 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your beautiful 5-star review! 💖
We’re truly grateful you’ve been with NSI for such a long time — your support means everything to our family-run brand.

We’re so glad to hear your orders always arrive quickly and that you love the quality of our products. We work hard to keep our range affordable, professional, and stocked with everything a nail tech could ever need for every style, design and technique.

Thank you for trusting us and choosing NSI every time. We’ll always be here to support you and your salon journey ❤️✨

Rated 5 out of 5 stars

NSI has all your nail needs & is very…

NSI has all your nail needs & is very reasonably priced! Anytime I am looking for new products to try I always have a look at NSI because I know I will be able to find what I’m looking for. I have and will continue to purchase their products & look forward to seeing what they have to offer in future. Very happy with everything I have purchased. :)

20 November 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your wonderful 5-star review! 💛
We’re so happy to hear that NSI is your go-to for all your nail needs and that you find our prices so reasonable. It means a lot that you always check our range when you’re looking to try new products — we work hard to offer the biggest selection of quality gels, acrylics, soft gel tips, tools and salon essentials in Australia.

We truly appreciate your continued support and loyalty, and we’re excited for you to see all the new products we have coming soon.

Thank you again for your kind words — we’re thrilled you’re so happy with everything you’ve purchased! 💅✨

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