Easy to navigate and check monthly. NS&I informed me and paid within the time frame given. Only complaint was the winnings were not high enough, but nice nevertheless .
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Reviews shaping this summary
Actually, I said because it wasn’t that easy online and on the phone, it didn’t accept my details and all the additional questions mothers birthday that sort of thing. However, when I looked it up I h... See more
I cashed in some funds and they arrived on time but you’d expect that to happen! I don’t understand though why you cannot get hold of your money over a weekend - I requested the money on Friday and g... See more
For some reason, website doesn't always work fully when using Chrome, but fine with Windows... strange, but I'm no computer expert and probably something to do with settings. Otherwise, service as ex... See more
Company details
About NS&I
Written by the company
We’re the nation’s savings bank.
At NS&I, we support savers to achieve what they aspire to in life. We are the nation’s savings bank, and the only savings provider backed by HM Treasury. This means your savings are 100% secure, no matter how much you have saved with us.
We’ve been supporting the UK’s savers for over 160 years. With easy access savings accounts, fixed term investments and the chance to become a Premium Bonds millionaire — we’re the safe home for your savings.
At NS&I, we support savers to achieve what they aspire to in life. We are the nation’s savings bank, and the only savings provider backed by HM Treasury. This means your savings are 100% secure, no matter how much you have saved with us.
We’ve been supporting the UK’s savers for over 160 years. With easy access savings accounts, fixed term investments and the chance to become a Premium Bonds millionaire — we’re the safe home for your savings.
Why save with us?
Written by the company
- We're saving experts
- We've been supporting the nation's savers since 1861. Today, millions of customers trust us with their savings.
- We're the only savings provider backed by HM Treasury
- We guarantee 100% of your savings – no matter how much you save.
- We’re all about saving
- Saving. Nothing more, nothing less. Whatever you’re saving for, we offer a range of products to suit your needs.
- We're the home of Premium Bonds
- Every £1 you save gives you the chance to win tax-free prizes every month – from £25 up to the two £1 million jackpots!
Contact info
United Kingdom
- 08085 007 007
- customerenquiries@nsandi.com
- nsandi.com
We’re here for you
4.3
Excellent
11K reviews
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Not helpful at all
Not helpful at all, very behind the times and almost impossible to access your own money. The raffle seems a bit of a
Scam too, much better ways out there to invest your money. Also much more customer friendly organisations.
2 March 2026
Easy to withdraw my funds on-line
15 April 2026
Very quick and easy to withdraw or pay…
Very quick and easy to withdraw or pay in to my account
25 March 2026
Good website…
The website is easy to access and to use. Information us easy to recover too
17 March 2026
Straight forward and easy
24 March 2026
Quick and easy to use
Quick and easy to use, your savings are 100% safe, it would be good if the interest rates were more competitive.
15 April 2026
I had to ring
I had to ring , pleased it was answered by a human , my query was dealt with promptly and efficiently
19 March 2026
Website Easy to Use
Found what i wanted to do easy, not complicated and very quick. Communication to update me on the process was prompt
8 April 2026
Easy to use site
Easy to use site. Quick response & money in my account as requested on the day specified.
11 April 2026
Super easy to make Premium Bond…
Super easy to make Premium Bond transactions with the simple web or App interface
10 April 2026
Quite easy to make transactions
Quite easy to make transactions
For deposit and withdrawals.
15 April 2026
I withdrew some money i put in about…
I withdrew some money i put in about 9/10 years ago. Didn’t win anything but the transaction went smoothly and promptly
20 March 2026
I’ve used the NS&I premium bonds for…
I’ve used the NS&I premium bonds for quite a few years now and have encouraged all my friends and family to do so. Absolutely brilliant for the grandchildren to save up too.
15 April 2026
Easy to use and very straightforward..
1 April 2026
I cashed in some funds and they arrived…
I cashed in some funds and they arrived on time but you’d expect that to happen! I don’t understand though why you cannot get hold of your money over a weekend - I requested the money on Friday and got it Monday which I knew would be the case but I still think it should be quicker.
10 April 2026
It’s a carefree place to store your…
It’s a carefree place to store your spare money, okay you do not get any interest but it is a safe way to
may be… win some big money.
3 April 2026
Easy navigation
As you would expect from a government website, everything is clear and easy to understand and navigate around.
2 April 2026
Let me speak to a human being.
15 April 2026
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