Nsabers Reviews 162

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and craftsmanship of the products, noting their durability, realistic appearance, and impressive functionality, including sound and light effects. Many people appreciate the ease of customization and the premium feel of even the more budget-friendly options. The customer service is consistently highlighted as excellent, with quick, helpful responses and efficient problem resolution. Reviewers also commend the fast and well-packaged delivery, often arriving earlier than expected. However, some people mentioned issues with product quality, such as items looking cheap, having assembly problems, or malfunctioning after a short period. A few other people also felt that delivery could be slow or that the wrong version of a product was sent.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing delight and satisfaction... See more

Quality

Reviewers mention positive feedback about quality, with many customers blown away by the product's quality,... See more

Delivery service

People report positive experiences with delivery service, often praising the fast and speedy delivery, even... See more

Customer service

Customers consistently note positive experiences with customer service, with many reviewers praising the... See more

User experience

Clients share positive opinions on user experience, highlighting the products as amazing, easy to handle, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wide range of great quality products with good offers and some nice prices for affordability. Easy buying and deliver. Love my Maul SE dual bladed lightsaber, it has great and easy ways of deep and sh... See more

Rated 5 out of 5 stars

I purchased the Obi EP4 Weathered(Crystal Chamber) lightsaber from NSabers and love it! I got the Proffie version. Shipping was quick. The build quality of the chassis is so good! This thing is... See more

Rated 5 out of 5 stars

The Alcolyte. Good: 1) Fast shipping 2) Realistic timeline of delivery 3) Great packaging 4) Clear instructions Bad: 1) Blades are ok for dueling practice. 2) Alignment of dual saber butto... See more

Rated 5 out of 5 stars

I’ve now ordered 6 lightsabers from Nsabers! 4 of them were free as part of their amazing deals! Their customer service has been excellent - reaching out to me proactively to ensure I was ordering the... See more


Company details

  1. Collectibles Store
  2. Toy Store

Written by the company

We want to balance the lightsaber market by creating unique and high quality lightsabers that everyone can enjoy. To make science fiction into reality and to provide the world's best portable light saber experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

162 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Poor quality

I was excited to give this product a try since it had a good promo. But now after about a month of having my Anakin saber, it is already having issues. Mainly the button that you need to use to turn on the saber no longer works so now I can no longer turn it on. Really is a shame that the quality of the product is very lackluster for how much you pay. Would not recommend to anyone.

19 January 2026
Nsabers logo

Reply from Nsabers

Thank you for taking the time to share your experience — we’re truly sorry to hear about the issue with your Anakin saber.

The problem you described with the activation button is not the standard experience we aim to deliver, especially after such a short period of use. We want to clarify that our support team has already reached out to you directly to assist and work toward a resolution.

We take product quality and after-sales support very seriously, and we’re committed to making this right through troubleshooting, repair, or replacement options as appropriate.

Please check your inbox (and spam folder, just in case), or feel free to reply directly to our message so we can continue assisting you as quickly as possible.

Thank you again for your feedback — it genuinely helps us improve.

Rated 5 out of 5 stars

Maul Nsaber

Excellent quality in particular the hilt, really solid. My son is thrilled with it. Great packaging, promptly despatched & received regular updates on the delivery window.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Best customer experience and outstanding products!

The sabers are just amazing! But I wanted to write the review to focus n the best customer service I’ve ever seen.

I made the purchase as a Christmas present and it had a buy one get one free deal. They were shipped separately, and unfortunately, one of the boxes had been opened for a customs inspection, resulting in a number of lost parts and damage. I reached out to them through their website and they responded within a couple of business days.

They not only replaced some of the pieces that had been lost, they sent me an entire support kit with all screws a battery charger and replacement blades. The communication from Jake was really outstanding. Bottom line you can trust this company with your money and have high expectations!

22 December 2025
Rated 5 out of 5 stars

Wait for shipment, but then bssss

You will have to wait a little bit for the order, but when you get the Information for the shipment the lightsaber is at once in your hand and works well. The app couöd be better!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

My boys love their neopixl sabers

My boys love their neopixl sabers. One of them quit working after a week of getting it. I talked to customer service and they issued a new replacement with expedited shipping. Happy with my purchase and money well spent.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Best sabers around!!

Nsabers make high quality sabers. I have bought multiple sabers for my son who absolutely loves them. The sabers are well made, sturdy and look accurate to the star wars characters. I would highly recommend any Star Wars fan to buy their sabers from here. Delivery was speedy even over the Christmas period. Also, customer service is on point.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Most excited I’ve seen them opening Christmas presents

This is our first experience buying lightsabers and the Vader and two free sabers didn’t disappoint. I bought them as a surprise Christmas present for my brother and his missus and I don’t think I’ve ever seen them so excited, we still can’t get over the great quality of them it definitely won’t be our last experience.

22 December 2025
Rated 5 out of 5 stars

My N-saber review

I bought a neo-pixel saber a couple months ago, it was amazing, very high quality sound, colour and feeling, I ended having to ask N-sabers about a problem I was having, they had amazing customer service, they replied very quickly, and they easily and swiftly sorted out my problem. Thanks Nsabers!

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service😊👍

The Nsabers support team have been absolutely amazing. I have not experienced customer service better than this. I had an issue with my lightsaber so I got in touch with them and they responded very quickly and gave me different solutions to fix it. In the end, it needed a new core which they sent out free of charge, aside from postage which is understandable as it had a long way to go to get to me. I fitted the new core and it works absolutely perfectly. I very much recommend Nsabers as they're products are amazing and their customer service is perfect. Thank you again Nsabers😊👍👏

18 December 2025
Unprompted review

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