Withdrawal fees aren't transparent, the documentation says a withdraw fee is just a network transaction fee, while it's being artificially inflated by the service. E.g instead of paying 10 cents for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really struggled a lot to find any easiest crypto payment method for my forex trading education website and then I heard about NowPayments. It is super easy to configure, collect payments from my pr... See more
Company replied
Ann's support was great. She handled a wrong asset payment issue fast and efficiently. The whole interaction was less than 3 minutes. Thanks, Ann, for your superior and hard work.
Company replied
Great platform. Can accept payments from over 300 crypto currencies, all without the user ever leaving my web app. With transaction fees of literally ~0.2% at times, up to ~0.6%. Thank you, NOWPayment... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- e-Commerce Service
- Financial Institution
- Money Transfer Service
- Non-Bank Financial Service
Written by the company
Boost your business with NOWPayments – the best crypto payment gateway for effortless payments!
NOWPayments Crypto Payment Gateway: Crypto Happens — Accept It
Written by the company
- Supporting 350+ cryptocurrencies and multiple integration options, NOWPayments allows companies to accept payments, automate payouts and manage crypto transactions with minimal setup. NOWPayments provides flexible tools for businesses looking to integrate crypto payments into their operations: API, invoices, plug-ins, payment links, widgets and buttons.
Accept Crypto, Get Paid Instantly
Fast, secure, and effortless payments
NOWPayments allows your business to start accepting crypto in minutes. Transactions are instant, reliable, and flexible, giving you full control over payments. Focus on growing your business while we handle the technical side safely and smoothly.
Contact info
Tornimäe 5, 2nd floor, Regus 10145, Tallinn, Estonia
- support@nowpayments.io
- nowpayments.io
NOWPayments Affiliate Program
You should know
4.4
Excellent
850 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice look once it
13 December 2025
Unprompted review
Reply from NOWPayments
Hello! Thank you so much for your kind words!
We’re thrilled to hear about your positive experience with NowPayments.
Your feedback motivates us to keep improving and providing the best service possible.
We look forward to supporting you with all your payment needs!
Reply from NOWPayments
Dear Anton,
Thank you for your kind review! It's glad to hear that you got the assistance you needed from NOWPayments support team! We'll make sure to keep it this way and provide just the service and support you need! Feel free to contact us any time if you ever need help integrating!
Reply from NOWPayments
Dear Obydullah,
Thank you for your review! We're glad you are satisfied with NOWPayments and will do our best to keep it this way and provide a great service!
Feel free to reach out to us any time at support@nowpayments.io if you need any help or guidance!
Good good good
8 December 2025
Unprompted review
Reply from NOWPayments
Thank you thank you thank you! 💙
Really appreciate the 5 stars!
NowPayments is absolutely LEGIT!
I use NowPayments as the payment gateway for my website. One time, a customer accidentally sent much more than the required amount, and the system couldn’t process it because the payment was far above the expected total. I contacted their support chat, provided the payment details, and within just a minute they resolved the issue for me. The response was incredibly fast!
They are truly trustworthy—no worries at all about losing money. Special thanks to ‘Lana K’ for the excellent support! Really appreciate the whole team!
7 December 2025
Unprompted review
Reply from NOWPayments
Hello! Thank you so much for the amazing review! We’re really happy to hear that our support team — especially Lana — could assist right away. We truly appreciate your trust in us!
Easy payment
I made my first crypto payment and everything went smoothly
6 December 2025
Unprompted review
Reply from NOWPayments
Hello! Thank you for taking the time to share your feedback!
We’re delighted to hear that your first crypto payment went smoothly.
At NowPayments, we strive to provide the best possible experience for our users, and it’s great to know we met your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help and ensure your experience continues to be seamless!
Reply from NOWPayments
Hello David,
Thank you for your feedback! We’re glad to hear that you found our service quick and our explanations clear. Providing a reliable and transparent experience is a core priority for us, and we appreciate you taking the time to share your positive experience.
Thank you for choosing our service!
Best customer service responsed ever!
Best customer service responsed ever!
JWR
Las Vegas
4 December 2025
Unprompted review
Reply from NOWPayments
So great to hear that — sending warm greetings back to Las Vegas! ⭐️ Thanks for the 5 stars!
Reply from NOWPayments
Hello!
Thank you for your wonderful feedback! We’re truly honored by your kind words and thrilled to hear that you consider us one of the best payment processors out there. Receiving recognition like the Sigma Award means a lot to our team as well, and feedback like yours motivates us to keep raising the bar.
We appreciate your trust and support — thank you for choosing our service!
The team was very supportive
The team was very supportive and friendly. I got reply in super fast time. I was frustrated and had a few harsh words, but the team's response was very professional. best customer service. God bless you.
4 December 2025
Unprompted review
Reply from NOWPayments
Really appreciate your feedback! Happy we could support you — and if you need anything else, we’re right here 💙✨
I had an issue with my withdrawal and…
I had an issue with my withdrawal and contacted the NowPayments support team. They responded in less than a minute and resolved my problem immediately. Excellent support, fast communication, and a very professional team.
Highly recommended — truly a 5-star experience!
3 December 2025
Unprompted review
Reply from NOWPayments
Hello!
Thank you for your great feedback! It's amazing to hear that you have found our NOWPayments support team fast and excellent. We hope you continue having the greatest experience with us and fulfill all your needs!
Great support team
Great support team! I appreciate Alex for helping me with a transaction help for incorrect network and he was so cool while working on the puzzle to resolve.
2 December 2025
Unprompted review
Reply from NOWPayments
Hello! Thank you for your amazing feedback.
We are delighted to hear about your positive experience and that Alex was able to resolve your issue. We appreciate you taking the time to share your review.
high speed like a jet
30 November 2025
Unprompted review
Reply from NOWPayments
Hello!
We're delighted to hear you experienced our service as "high speed like a jet." Providing fast and efficient service is a top priority for us.
We look forward to assisting you again soon.
Fast transactions
Fast transactions, Hassle-free every time, Fair pricing.
Loved it!!
30 November 2025
Unprompted review
Reply from NOWPayments
Hello!
We're delighted that you highlighted the key pillars we build our service on: fast transactions, a hassle-free process, and fair pricing. It's incredibly rewarding to know our efforts are paying off and providing you with a great experience.
Your recommendation is the highest compliment we could receive. We look forward to welcoming you back for another seamless transaction.
Ontime response with clarity and ontime…
Ontime response with clarity and ontime resolution with success
29 November 2025
Unprompted review
Reply from NOWPayments
Thank you for your kind feedback! We’re glad to hear that you’re satisfied with the timely and clear resolution.
Smooth transaction and timely
29 November 2025
Unprompted review
Reply from NOWPayments
Thank you for your positive feedback! We're happy to hear that your transaction was smooth and timely. If you need any further assistance, don't hesitate to contact us!
so far so good
29 November 2025
Unprompted review
Reply from NOWPayments
Thank you for your feedback! We're glad to hear that everything is going well so far. If you have any questions or need assistance, feel free to reach out.
Reply from NOWPayments
Hello!
We appreciate you taking time to share your feedback. We would like to know more about your experience with us and offer guidance in case it wasn't satisfactory, which would lead to a low rating.
Kindly reach out to us at support@nowpayments.io with some details of your case - it would be greatly appreciated!
Excellent and fast
25 November 2025
Unprompted review
Reply from NOWPayments
Hey! Thanks! We’re glad you enjoyed the speed — let’s aim for that 5⭐ next time!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.