Easy to use to apply on line. Very informative Customer Service Rep when I had a question. Great Price for the type of coverage I needed. Less than a minute on hold to speak with a Representative 👍�... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Now INS was much cheaper than the original cost so found by another agency which was 1800 per year whereas NoW INS is just over 100 a year. I would highly recommend!
Very easy to navigate website. I had a minor issue and had to call, customer service responded in less than a minute and issue was resolved. NOW also has the best rates around.
I was referred to NOW by someone and it was quick and easy and clear to understand while applying for the insurance. Another had denied me, so this was a relief because we really needed it. I hope the... See more
Company details
- Insurance Company
- also in
- Business Insurance Company
- Commercial Insurance Company
- Insurance Agency
- Liability Insurance Company
- Personal Insurance Company
About Now Insurance Services Inc.
Written by the company
At NOW Insurance, we don’t just simplify insurance, we elevate the experience!
We believe getting insurance shouldn’t be complicated. At NOW Insurance, we deliver a faster, more refined way for healthcare professionals and small businesses to get the coverage they need, without the friction.
NOW Insurance is a modern, technology-driven insurance platform redefining how professionals access coverage. We specialize in professional and general liability insurance for healthcare providers, staffing agencies, and growing businesses that expect more from their insurance partner.
Our platform is designed for speed and precision, delivering accurate quotes in minutes while eliminating the complexity of traditional processes. Behind that technology is a dedicated team focused on providing responsive, high-quality support at every step.
Our approach to customer experience has earned industry recognition, including the 2022 Celent Model Insurer Award for Customer Experience. We’ve also maintained a Net Promoter Score above 70 for the last 5 years, with consistently strong customer effort and satisfaction scores. In 2025, NOW Insurance was ranked No. 30 in Insurance on the Inc. 5000 list, reflecting our continued growth and commitment to excellence.
Insurance made simple. Service you can trust!
Contact info
Get a Quote in Minutes!
4.7
Excellent
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy RN
I obtained the NOW liability insurance for clinicals. The price was affordable and customer service was very helpful, knowledgeable and efficient.
13 August 2026
Because i specifically said in my email…
Because i specifically said in my email what i needed done. My email was halfway read so the resolution was incorrect! Now i must spend twice as much time by re-requesting the same resolution as before... putting me further behind and causing me more work.... very frustrating
18 August 2026
Reply from Now Insurance Services Inc.
Deddie,
Thank you for taking the time to share your feedback. First and foremost, we sincerely apologize for any confusion or frustration you experienced regarding your request. We have sent you your new Certificate of Insurance.
We want to reassure you that we fully understood what you were requesting. The additional step was simply part of our standard procedure. Since the automatic renewal on your policy had previously been stopped, we needed to reactivate the renewal feature in order to process your request. As part of that process, we also needed confirmation that you wanted to proceed with the renewal and authorized us to use the payment method on file.
We have this step in place to ensure our customers are aware of and comfortable with any charge being made using their payment information on file.
We apologize if this process was not clearly communicated and caused any confusion. We appreciate your feedback and the opportunity to clarify what occurred.
I needed professional liability…
I needed professional liability insurance as a nurse practitioner student for my clinical requirements, and the entire process was incredibly quick and straightforward. I was able to get exactly the coverage and documentation I needed without any hassle or unnecessary complications. Everything was easy to understand, and I had what I needed right away. I would definitely recommend NOW Insurance to other NP or nursing students looking for a simple and efficient way to meet their clinical insurance requirements!
12 August 2026
had a great experience with this…
had a great experience with this company. Everything was excellent.
19 August 2026
I was able to get a quote in a short…
I was able to get a quote in a short period of time. It was a reasonable quote for a million dollar coverage. So far so good
11 August 2026
Easy to answer questions to get me the…
Easy to answer questions to get me the best deal for my nursing insurance.
18 August 2026
I switched from Berxi and Now was way…
I switched from Berxi and Now was way more affordable for my NP student insurance ,
9 August 2026
Easy and affordable Insurance
Easy and affordable Nurse Insurance.
It only takes a few minutes to sign up.
16 August 2026
NOW can be a trusted
NOW has been a trusted malpractice insurance that Nurses have supported for decades 👏 thank you 💜
15 August 2026
They will remind you when payment is due.
I've never had a claim. Thank God!! They are one of the cheapest with better coverage. They always remind you when payment is due a month or so early.
9 August 2026
Always on time never any issues
Always on time never any issues. Customer service is great when you need them
9 August 2026
It secured me from any fraud.
7 August 2026
The process was smoother
The process was smoother, got a reminder email, and was ok with the renewal without asking for extra information.
5 August 2026
Affordable professional liability insurance for PMHNP
I am very pleased with NOW insurance.It offers annual professional liability insurance for PMHNP at a competitive price. Application process was simple and convenient. I am happy to have found an affordable option that meets my professional needs.
12 August 2026
Simple process
5 August 2026
yhey cancelled my policy within a week…
yhey cancelled my policy within a week no refundwhats going on
1 August 2026
Reply from Now Insurance Services Inc.
Omayra,
Thank you for taking the time to share your feedback. I was able to review your account and found that we received a dispute inquiry from your bank regarding the payment on 8/6/2026.
Following the dispute inquiry, the subscription was canceled while the matter is pending investigation. We understand how frustrating it can be when a policy is no longer active, and we’re sorry for any confusion this may have caused.
If the dispute was submitted in error and you would like to reinstate your coverage, we would be happy to help you explore your options for rewriting the policy. Please contact our Customer Service team at 888-585-2075, and we’ll be glad to assist you.
Thank you for giving us the opportunity to review what occurred.
It was simple and easy
It was simple and easy, and for my first time I had no problems with it.
4 August 2026
The customer service agent wThe customer service agent was very nice and helpful.as very…
The customer service agent was very nice and helpful. He listened to all of my concerns without interruption. He also explained my policy and my different options thoroughly.
11 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.