Used Novomove for my visa documents and honestly can't say enough good things. They were professional, patient with all my questions, and when something went wrong with my apostille they jumped in imm... See more
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Review summary
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I used Novomove for the IRS Tax filing and highly recommend their services. The team was very helpful, professional, friendly and patient with my many, many questions since my case involved a double... See more
Great service and a prompt turn around time. I truly appreciated that they gave us all the information and asked questions before just providing the service as it turned out one document could not be... See more
Company replied
To those reading my review to get an idea of Novomove's services, I highly recommend them. I initially requested a simple service, which was delivered on time. Then I requested a more complex servic... See more
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Company details
Written by the company
Novomove is more than just a service provider; it's a gateway to simplifying your relocation journey to Portugal. While our core focus lies in obtaining the Portuguese National Identification Number (NIF) and facilitating bank account openings, we provide a comprehensive range of services designed to ease the transition for individuals moving to Portugal. At Novomove, our focus goes beyond merely delivering a service. We aim to facilitate a smooth transition for individuals looking to establish connections with Portugal, ensuring they're not lost in paperwork or bureaucratic procedures. We pride ourselves on our ability to simplify the process, resulting in a prompt and seamless experience for our clients.
Contact info
United States
- support@novomove.com
- novomove.com
4.9
Excellent
246 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent NIF Service – Fast, Clear, and Reliable
I was helping my daughter organize her move to Portugal, where she will be living for the next few years to attend a bachelor's degree program. As part of the preparations, we needed to obtain her NIF number. After researching several service providers online, I came across Novomove and decided to go with them — and it was an excellent choice.
The support we received was outstanding. Anna Asuncion, from their support team, handled the entire process with clarity, efficiency, and impressive speed. Just three days after we submitted the required documents, my daughter’s NIF was delivered straight to her email.
I highly recommend Novomove for anyone needing assistance with relocation procedures in Portugal. Their professionalism and responsiveness truly made a difference in this important step of the journey.
15 July 2025
Unprompted review
Reply from Novomove
Thank you so much for this wonderful review, Carlyle!
It's incredibly rewarding to know we could make your daughter's move to Portugal smoother during such an exciting time in her life—starting a bachelor's degree program is a big milestone!
Anna will be thrilled to hear your kind words about her support. Our team takes great pride in delivering clear communication and meeting our promised timelines, so we're delighted the NIF process was completed within 3 days.
Wishing your daughter all the best with her studies in Portugal!
Obrigado for recommending us to other families navigating Portuguese relocation!
Best regards,
The Novomove Team
Excellent Service – Highly Recommended!
I recently used Novomove’s services and was thoroughly impressed by their efficiency and professionalism. Their process was incredibly fast, and communication was perfect—clear, timely, and helpful throughout.
Although I didn’t qualify for their remote bank account services, they handled the situation flawlessly by issuing an instant refund without any hassle. They then seamlessly moved forward with my NIF (Tax Identification Number) process, demonstrating their commitment to customer satisfaction.
Novomove is a reliable and professional service provider, and I highly recommend them to anyone needing assistance with relocation or administrative processes in Portugal. Five stars without hesitation!
21 April 2025
Reply from Novomove
Thank you for this wonderful review, Shehzad!
We're glad you had such a positive experience with our service and communication.
We believe in handling situations transparently—when the bank account service wasn't suitable, providing an instant refund and continuing with your NIF process was simply the right approach.
We're glad we could still support your Portugal relocation efficiently.
Thank you for recommending Novomove to others. We're here whenever you need additional support as you settle in Portugal!
Definitely use them!
You were amazing in assisting us every step of the way! They responded promptly and even on weekends.
23 January 2025
Reply from Novomove
Thank you so much for this kind review! We're so pleased we could support you every step of the way during your Portugal relocation process.
Our team is dedicated to providing responsive support when you need it—even on weekends—because we know how important these services are for your move.
We truly appreciate you recommending Novomove and wish you all the best as you settle into life in Portugal!
Best regards,
The Novomove Team
Reply from Novomove
Thank you for the great review! We're so glad we could get your Portuguese NIF sorted quickly.
Best of luck with your Portugal journey!
Best regards,
The Novomove Team
Everything was very easy
23 January 2025
Reply from Novomove
Thank you for the feedback! We're glad the process was straightforward for you.
We appreciate you choosing Novomove for your relocation needs!
Best regards,
The Novomove Team
It was good experience
It was an excellent experience, it was so fast and efficient, professional and useful, so thank you so much for the good job.
22 January 2025
Reply from Novomove
Thank you so much for this wonderful feedback! We're delighted the process was fast, efficient, and professional for you.
We appreciate you choosing Novomove and wish you the best with your Portugal journey!
Best regards,
The Novomove Team
Delivered as promised !
Delivered as promised !
Great responsive service and the customer portal is very good.
27 January 2025
Unprompted review
Reply from Novomove
Thank you for the great review, Ronny! We're glad we delivered on our promises and that you found our service responsive.
It's wonderful to hear you liked the customer portal too - we work hard to make the experience smooth from start to finish.
Thanks for choosing Novomove!
Best regards,
The Novomove Team
Kudos to Dianne
All of our orders with Dianne have gone exceptionally well. She stays on top of everything, communicates clearly and promptly, and is a great collaborator!
23 January 2025
Reply from Novomove
Thank you for this wonderful review!
Dianne will be so happy to hear your kind words - she takes great pride in staying on top of every detail and keeping communication clear.
We're glad all your orders have gone smoothly and appreciate you recognizing her collaborative approach.
Thanks for continuing to trust Novomove!
Best regards,
The Novomove Team
Greate services for NIF application
I have applied for Portuguese NIF via Novomove.
They provided a great service.
Only two days later I got it!
Novomove also gave me a wonderful guidance for Finanças portal and password change, and a lot!
24 January 2025
Unprompted review
Reply from Novomove
Thank you for the positive review! We're pleased we could process your Portuguese NIF in just 2 days.
We're glad our guidance for the Finanças portal and password setup was useful - we want to make sure you have everything you need.
Thanks for choosing Novomove!
Straightforward process
Straightforward process, good communication. V happy with service.
23 January 2025
Reply from Novomove
Thank you for the feedback! We're glad the process was straightforward and that our communication met your expectations.
We appreciate you choosing Novomove!
Fast and Efficient even with Photo ¨Bump¨
Needed a NIF quickly in order to obtain a residency document in Portugal. My submission with Novomove was delayed by a couple days due to my passport photo not meeting the picture requirements. Once the photo was approved, I was able to get my NIF within 24 hours, still meeting the deadline due to the fast efficiency of the company! Note, for customers submitting the photo.. make sure it is High Res taken on your phone/camera, if you are holding the passport no fingers can be included in the photo. We also tried to send a scanned color copy which was not accepted. After using clear tape to hold the passport down and take a picture using my phone, it worked :) Thank you to Novomove for working so fast to meet my deadline!
23 January 2025
Reply from Novomove
Thank you for the review, Carolyn!
We're glad we could deliver your NIF within 24 hours once the photo requirements were met and help you make your deadline.
We have to follow strict guidelines to ensure documents are accepted by Portuguese authorities.
We appreciate your patience during the approval process.
Best regards,
The Novomove Team
Highly recommend
I have used Novomove for my NIF excellent customer service and they made the process very easy.
10 January 2025
Unprompted review
Smooth service and good customer service
I had a great experience with Novomove to get my NIF in Portugal. All was smooth and quick, and customer service promptly answered my questions. I would highly recommend it.
23 January 2025
Novomove Helped Us Get Our NIFs Easily and Quickly!
We used Novomove to get our NIFs in Portugal and they made it very easy! The process was simple and the customer service support was excellent!
I highly recommend Novomove to save lots of time and aggravation that you would encounter doing this on your own.
12 December 2024
Easy to understand
Very easy to understand, followed through and met/exceeded expectations.
23 January 2025
Amazing online service that far exceeded my expectations
I was a bit apprehensive about using an online platform for NIF but Novomove are top. Very easy to communicate with and are quick to respond. They provide a great service and I get the feeling that they are care about their clients and are not just all about the money. Great job team Novomove.
1 November 2024
Unprompted review
Novomove service is super smooth!
Novomove service is super smooth and efficient. I filled in the online form, paid and very quickly got a following up email of things I had to do, and they delivered my NIF really quickly! Highly recommend!
11 November 2024
Excellent
Yes. The experience was really great and the team shows great responsibility and support.
11 November 2024
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