Novamar Insurance Group, Inc. Reviews 

475
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and professional approach, making interactions smooth and efficient. Reviewers frequently highlight the exceptional customer service, noting quick response times and personalized attention that ensures all needs are handled promptly. Many customers appreciate the company's ability to secure competitive pricing and find solutions that save them money, often exceeding expectations. Consumers also appreciate the smooth and efficient process for securing coverage, with many noting how quickly tasks are completed and issues resolved.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service, consistently highlighting excellent customer service and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers appreciating the timely and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting prompt, professional, and... See more

Price

Customers consistently note positive experiences with price, often finding great policies at competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Lindley and Novamar are the best marine insurance brokers. I used them for my 50' sailboat which I sailed internationally and for commercial policies on my boats in the US. Rob is an expert who cl... See more

Rated 5 out of 5 stars

We’ve been with Novamar since the start of our business, and it has consistently been a great experience. Working with Courtney, in particular, has always made the process smooth and efficient. Desp... See more

Rated 5 out of 5 stars

The experience with Novamar getting my new boat purchase insured (as a new boat owner) was smooth and easy. They quickly and patiently answered all my newby questions. I actually chose to pay a little... See more

Rated 5 out of 5 stars

Everyone I’ve dealt with have always been very helpful and very prompt in responding to any questions or needs that I have. Teri Chamberlain and Ericka Loomis in particular have always been extremely... See more


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Liability Insurance Company

Written by the company

At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.


Contact info

5.0

Excellent

TrustScore 5 out of 5

475 reviews

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5.0

All reviews

(475)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome to work with!

Peter and the whole staff helped explaining the policies, getting a good quote with a company to insure us with our experience level and desired cruising area, and worked with the closing team to get a fast close on our new yacht!

13 February 2025
Rated 5 out of 5 stars

Great service

Peter Ricks is super responsive — quick, courteous, and comprehensive. I feel like we (and our boat) are in good hands.

12 March 2025
Rated 5 out of 5 stars

Teri Chamberlain was great …

Teri Chamberlain worked really hard and did an excellent job finding me the best and most affordable insurance policy for my new boat. I would highly recommend her to anyone looking for marine insurance.

20 February 2025
Rated 5 out of 5 stars

Novamar comes through when others can't

Novamar insurance helped me with a complicated insurance request when other carriers provided less than stellar options. Rob worked hard over a few weeks going back and forth with underwriters to get me the best A+ rated policy. He was super helpful throughout the process, answering questions and providing a great education on the pros and cons of the different products on the market. My insurance quote was processed quickly and bound within 24 hours with Ericka providing expert customer service. I would highly recommend Novamar to other performance catamaran owners in a heartbeat.

12 February 2025
Rated 5 out of 5 stars

Out performed other agents by a mile!

Peter Ricks is an outstanding agent. He found a policy for us and successfully negotiated with the insurance company for concessions they don’t offer and ended up getting us a great policy! An all around top notch experience in what can be a confusing world of insurance.

13 February 2025

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