Novakid Türkiye Reviews 

1,590
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Hello, We've completed three lessons so far. The video recordings for the last two lessons are problematic. I was told to wait a couple of days after my first support request, but the problem persist... See more

Company replied

Rated 5 out of 5 stars

Hello Dear Novakid Team, The system is very successful and whenever I need help, you provide immediate support. We love our teacher KAILA very much because all we need for the young age group is a... See more

Rated 5 out of 5 stars

We read mostly from our teacher. Thanks to his loving teacher, his son attends the lessons with interest and is never bored. If he does the necessary homework, he will deepen his foreign language skil... See more

Rated 5 out of 5 stars

Hello, I met nova kids seven weeks ago. Although my son's focusing time is very low, the method used and the smiling faces of the teachers enable him to follow the lesson without distraction. The vide... See more

Company details

  1. English Language School
  2. English Language Instructor
  3. Language Course Provider
  4. Language School

About Novakid Türkiye

Written by the company

Novakid: Çocuklar için Online İngilizce Okulu

👩‍🏫 Deneyimli Uluslararası Öğretmenler
⏰ 25 Dakikalık 1'e 1 Dersler
📚 Kapsamlı Ödevler
💻 Etkileşimli Platform
🎮 Oyunlaştırılmış Egzersizler

The Right Place to Start! 🚀

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,590)

57 reviews in the last 12 months

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Rated 3 out of 5 stars

We are new members of novakid

We are new members of novakid. In 1 week, 2 of our lessons were cancelled by the teacher. This is a very sad situation. We chose the times when the teacher was available for 8 lessons. The lessons were still cancelled. Will this situation continue like this?

17 January 2025
Unprompted review
Novakid Türkiye logo

Reply from Novakid Türkiye

Hello İbrahim Gören!
Thank you for sharing your feedback with us, and we’re truly sorry for the inconvenience you experienced.

We completely understand how frustrating cancelled lessons can be, especially when you’ve carefully planned your schedule.

We’ve looked into the situation and can confirm that the cancellations were made by the teachers for valid personal reasons: sometimes unforeseen circumstances arise. However, we have clear rules in place regarding lesson cancellations, and we actively monitor teacher discipline to ensure such instances are minimized. It is never in our interest for your purchased lessons to be cancelled.

We’re glad to see that our manager was able to assist you in rescheduling your lessons, and we’ll continue to do our best to make your experience with Novakid smooth and enjoyable.

If you have any further concerns or questions, please don’t hesitate to reach out to us – we’re always here to help 😊

Best regards,
Novakid Turkey Director,
Erhan O.

Rated 5 out of 5 stars

great curriculum and teachers

We have been taking lessons for our two children for about 4 years, and we are very satisfied. One of the great advantages is the opportunity to work with teachers who match your child's personality. The teachers are aware of the challenges of online education and make an effort to keep the children engaged. The curriculum, along with the games and videos provided after the lessons, is highly effective. Additionally, doing preliminary work with slides before the lessons has made the sessions much more productive. I highly recommend it

17 January 2025
Unprompted review
Rated 5 out of 5 stars

The teacher I took a course with is very good, but communication with the company management is a complete fiasco…

Our teacher, from whom we take a lesson, is wonderful. My child loves to attend classes and has fun while learning. But personally, I expressed my complaint about an issue, I still didn't get a solution-oriented response. Although I've been writing to customer service for 2 days (reminding me that I'm waiting for a return), there is no response to my messages, I complain about communication.

24 December 2024
Rated 4 out of 5 stars

We ara happy with Novakid

Hello everyone. My daughter is taking lessons with pleasure, we are pleased with the interest of the teachers, the speaking practice lessons can be improved a little more. In general, everything is fine.

17 December 2024
Unprompted review
Rated 4 out of 5 stars

We love Novakid

We love the teachers, my daughter loves the program and having fun. I also believe that she will improve her english. The teacher neither over corrects nor skips the necessary corrections thank u Novakid

17 December 2024
Unprompted review
Rated 5 out of 5 stars

happy to meet novakid

We are glad to meet novakid. Teachers are friendly and patient. They try their best to make the student understand the lesson. Also the app is easy to use. Planing the lessons and if necessary changing the date or time is possible. This makes us happy because we can make the environment better for our child. Exercise pages are enjoyable. Our child does not get bored and wants to keep on to learn something new

15 December 2024
Unprompted review
Rated 5 out of 5 stars

We love the way system remind us when…

We love the way system remind us when is lesson. When the first time My daughter joined the lesson , she was very shy. Then she loved both lesson and teacher. So, she is very interested in lesson and looking forward to join next one. So, thank you novakid.

13 October 2024
Unprompted review
Rated 5 out of 5 stars

We love the teachers

We love the teachers, my son loves the program and finds it interesting. I also believe that corrections and feedback throughout the class is just on spot. The teacher neither over corrects nor skips the necessary corrections.

26 November 2024
Rated 5 out of 5 stars

Excellent

My daughter is currently shy in classes. I think he will actively participate as the lessons progress. Our teacher does his best to ensure active participation in the lesson. It is very good to reinforce it thanks to after-class activities and homework.

1 December 2024

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