We received the free pyjama's & we're happy about it. Quality is so good aside from sale season we opted to order again some stuff for our little one. Quality is one of a kind. Highly recommended prod... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My order for stuck for 10 days, and only when I informed your team, they checked and it was some small error in your system.. I would have expected your team to pro-actively check your stuck pipeline.... See more
Company replied
We are from Austria and ordered an elephant from Noukies. And delivery was very fast and without any problem. And the elephant is soooo beautiful. 😍 My son got a bear on his birthday 24 years ago.... See more
Company replied
I was really happy that Noukies products can be shipped to Romania. The products were shipped very quickly, and for sure I will order other products having in view the quality of this products, althou... See more
Company replied
Company details
Written by the company
Depuis 1996, pour le plus grand bonheur de tous les enfants et parents, Noukie's guide les futurs et jeunes parents dans l’aventure de la parentalité en les inspirant afin de garantir l’épanouissement et le bien-être de leurs enfants. Noukie’s apporte douceur et tendresse aux petits et aux grands par le biais d’articles de haute qualité et durables allant de vêtements pour enfants jusqu’à 8 ans à des peluches et une offre en puériculture complète.
Noukie's souhaite avoir votre avis!
Written by the company
- Votre avis compte beaucoup pour nous ! Aidez-nous à améliorer nos services!
Contact info
Drève Richelle 159A Bte 7, 1410, Waterloo, Belgium
- 023679500
- contact@noukies.com
- noukies.com
4.5
Excellent
12K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Article conforme à la description et…
Article conforme à la description et reçu selon le délai indiqué
29 March 2022
Reply from Noukies
Bonjour,
Nous sommes heureux de constater que le produit commandé vous soit rapidement parvenu et que ce dernier correspondait parfaitement à vos attentes :-)
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
Belle journée,
Aurélie de l'équipe Noukie's.
Service parfait
17 March 2022
Reply from Noukies
Chère Vanessa,
Nous sommes heureux de prendre connaissance de ce retour positif d'expérience !
Nous vous remercions enfin d'avoir pris le temps de partager votre avis avec nous.
À très vite,
Aurélie de l'équipe Noukie's.
Reply from Noukies
Dear Amy,
We are happy to read this positive feedback :-)
Finally, thank you for taking the time to share your experience with us.
See you soon,
Aurélie from the Noukie's team.
Reply from Noukies
Chère Coline,
Nous sommes heureux de constater que la qualité de nos produits ait entièrement pu vous satisfaire :-)
Nous vous remercions enfin d'avoir pris le temps de partager votre avis avec nous.
Excellente journée,
Aurélie de l'équipe Noukie's.
Reply from Noukies
Hello,
We are happy to hear about this positive feedback :-)
Finally, we thank you very much for taking the time to share your experience with us.
Kind regards,
Aurélie from the Noukie's team.
Best quality 👌
30 November 2021
Reply from Noukies
Dear Sangina,
We are happy to hear about this positive feedback :-)
Finally, we thank you very much for taking the time to share your experience with us.
Kind regards,
Aurélie from the Noukie's team.
I was very pleased regarding the quick…
I was very pleased regarding the quick shipment and also the very good quality of the products. I will always recommand your shop.
12 November 2021
Reply from Noukies
Dear Alina,
We are happy to see that your order was quickly delivered to you and that it fully meets your expectations :-)
Finally, thank you for taking the time to share your experience with us.
Have a nice day,
Aurélie from the Noukie's team.
Bon service 👍🏻
8 November 2021
Reply from Noukies
Chère Tiffany,
Nous sommes heureux de constater que votre expérience d'achat se soit déroulée au mieux :-)
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre avis avec nous.
Belle journée,
Aurélie de l'équipe Noukie's.
excellent quality and beautiful sets
9 November 2021
Reply from Noukies
Dear Ana,
We are happy to read of this positive feedback :-)
Finally, we thank you very much for taking the time to share your experience with us!
Have a nice day,
Aurélie from the Noukie's team.
Free Pijama
Ordered the free Pijama and only paid for the shipping because I wanted to see the quality of the clothes before considering ordering more, since baby clothes stop fitting very fast and this is an expensive brand, but totally worth it. Not for the entire closet because it's expensive, but especially for the pijamas for the baby confort I definetly recomend
4 November 2021
Reply from Noukies
Dear Inês,
We are happy to read this positive feedback on our products & services :-)
Finally, we thank you very much for taking the time to share your opinion with us.
Have a nice day,
Laura, from the Noukie's team.
Conforme à la description et rapidité…
Conforme à la description et rapidité d'expédition.
3 November 2021
Reply from Noukies
Chère Marie-Christine,
Nous sommes heureux de prendre connaissance de ce retour positif d'expérience !
Merci également d'avoir pris le temps de partager votre expérience avec nous :-)
Belle journée,
Laura, de l'équipe Noukie's.
Reply from Noukies
Dear Giada,
We are happy to read this positive feedback on our products & services :-)
Finally, we thank you very much for taking the time to share your opinion with us.
Have a nice day,
Aurélie from the Noukie's team.
I love Noukies collection
I love Noukies collection, soft fabrics, comfortable and lasting
8 October 2021
Reply from Noukies
Dear Chaya,
We are happy to read this positive feedback on our products & services :-)
Finally, we thank you very much for taking the time to share your opinion with us.
Have a nice day,
Aurélie from the Noukie's team.
Rien dire nickel
8 October 2021
Reply from Noukies
Chère Dorothée,
Nous sommes heureux de lire ce retour positif d'expérience avec nos produits & services :-)
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre avis avec nous.
À bientôt,
Aurélie de l'équipe Noukie's.
bel article conforme à la description
bel article conforme à la description - livré très rapidement.
3 October 2021
Reply from Noukies
Chère Catherine,
Nous sommes heureux de constater que votre commande vous ait été rapidement remise et que celle-ci était à la hauteur de vos attentes :-)
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
À très vite,
Aurélie de l'équipe Noukie's.
Très bon service
3 October 2021
Reply from Noukies
Chère Chantal,
Nous sommes heureux de constater que votre expérience globale d'achat soit positive et que votre commande ait entièrement pu vous satisfaire :-)
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre avis avec nous.
Belle journée,
Aurélie de l'équipe Noukie's.
An item had defects.
20 August 2021
Reply from Noukies
Dear Mrs HEGEDUS,
We are very sorry to read that one of the products we received had a defect and we apologize for this.
Indeed, the quality of our products is an essential point in our eyes, that is why we deeply regret the problem encountered.
However, we are happy to see that our Customer Happiness department was able to find an alternative to the problem :-)
Finally, we would like to thank you for taking the time to share your experience with us.
Have a great day,
Aurélie from the Noukie's team.
Too expensive for not the best quality
The quality for this price is really not the best. I have received an order yesterday and the jacket was already broken inside! I do all the fine clothes washing cycles and still the quality is not the same as on the first day. After some washing cycles they become really ugly and for this price it is a shame. Its the 4th time i did a order and all orders so far were ok except for the quality after washing it, I also had some threads which got loose. At certain other baby clothes brand is really perfectly the same after washing.
17 August 2021
Unprompted review
Reply from Noukies
Hello,
Thank you for your message.
However, we are very sorry to hear that you have experienced problems with some of our products and we apologize.
The quality of our products is very important to us, so we are very sorry to hear that you have experienced a problem and we would like to resolve it.
We therefore encourage you to contact our Customer Happiness department using the contact form on our website.
Our collaborators will certainly find a solution to the problem.
Finally, we would like to thank you for taking the time to share your experience with us.
Have a nice day,
Aurélie from the Noukie's team.
Service sans faille
10 August 2021
Reply from Noukies
Chère Elisabeth,
Nous sommes heureux de constater que nos services aient été à la hauteur de nos attentes communes :-)
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
Belle journée,
Aurélie de l'équipe Noukie's.
Reply from Noukies
Dear Joshi,
We are delighted with this positive feedback and we thank you very much for taking the time to share your experience with us.
Have a great day,
Laura, from the Noukie's team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.