I wanted to buy a niche DIY book nook and an oodie hooded blanket as gifts for my long-distance girlfriend's first visit to New Zealand. Both items were from US-based websites and came with high shipp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I wanted to buy a niche DIY book nook and an oodie hooded blanket as gifts for my long-distance girlfriend's first visit to New Zealand. Both items were from US-based websites and came with high shipp... See more
Company replied
If I wanted a crappy knockoff, I'd have bought from wish. The picture looked great, was excited to receive. Very disappointed when what I got was a cheap shoddy knockoff of the product photographed.... See more
This place has never let me down. Great bargains and super speedy delivery!! I live in Auckland and because of lockdown and courier backlog I wasn't expecting my goods for about 10 days, especially... See more
I have bought several items at different times, and each purchase has been very simple and easy, and deliveries have always been very prompt! There are many products to choose from; fantastic for tha... See more
Company replied
Not Socks is New Zealand's #1 ranked online gift store. We have hundreds of gifts ideas for any occasion and because they're all in-stock, they're dispatched from our warehouse within 24 hours. Take the stress out of gift buying with the very best gifts from NZ & around the world.
Unit 2, 150 Cavendish Road, 8051, Christchurch
The quality of the product is awesome and comfortable
Used to be great, had quality products at great prices. Now they're selling TEMU products at higher than TEMU prices and using the same pictures from TEMU on the Not Socks website.
I’ve ordered heaps of stuff off not socks and I highly recommend them. I recently bought a makeup brush washer for my sisters birthday, it came in two days. Brilliant website full of useful gifts.
I loved the paint-by-numbers. I also bought perfume bottles, and they work nicely! They're good for obscure things, and the paint-by-numbers are awesome!

Reply from Not Socks
Have purcased a few things from this company before with no issues, however i purchased 2 x 1L insulated drink bottles as a christmas gift, among other things, paid $70 for the bottles.........only to find that the straw lids leak. Sent an email to the company about this and have heard nothing in return. Won't be wasting my money again!
We brought three crate full of crap and that is exactly what we got ! Absolute unusable crap.
For what it cost I would never recommend this for anyone.
There was one usable thing in all three boxes the rest is off to the dump!
Complete rip off !!!!! You could at least put some nice stuff in there !!! 👿👿
my order was damaged. one thing leaked and damaged my entire order. they refunded what was damaged and sent a replacement of the item that leaked and on an urgent courier service. amazing service
This is the first time I have used Not Socks because I don't live in NZ and needed to get a parcel to a special person asap. Communication was great, service was outstanding and I will definitely use them again. thank you

Reply from Not Socks
So warm and snuggling just love it glad i brought myself one thanks guys
I wanted to buy a niche DIY book nook and an oodie hooded blanket as gifts for my long-distance girlfriend's first visit to New Zealand. Both items were from US-based websites and came with high shipping costs and long delivery times. However, I was surprised discovering that notsocks.co.nz had them available that too with lower prices and they arrived within just two days. It was an amazing shopping experience with notsocks.co.nz.

Reply from Not Socks
thank you for delivering my Mums present it was so beautifully wrapped and the hand written note was the perfect touch. My mum was so impressed with the wrapping and the quality of the material used to wrap the presents. she also loved the present. thank you. i look forward to finding another present from you for the next occasion i have in NZ.

Reply from Not Socks
Super fast delivery, great communication, and well-packaged items. Thank you :)

Reply from Not Socks
What a pleasure to buy from these friendly and helpful people. My order arrived very quickly from South to North Island and it was just as described with careful packaging. The communication from this team was exceptional.
Will definitely buy from them again

Reply from Not Socks
Although the gift I ordered didn't arrive with all it's correct bits, Not Socks was quick to post the missing bit out. When it didn't arrive before the gift receiver returned to Australia, they refunded the cost of postage. Not ideal but handled very quickly and very well. Thank you for correcting this. I will definitely shop with you again :)

Reply from Not Socks
Brilliant,fast easy purchase,
“Thank you”
Products exactly as described, so very happy with them and then great courier service making sure I got my parcels when Notsocks estimated being Christmas and living rural I was doubtful.
Merry Christmas looking forward to more quirky treasure in the new year.

Reply from Not Socks
Not socks have a wonderful, good quality and a big selection of products. They also have friendly and fast customer service. I highly recommend them! 🤪

Reply from Not Socks
Fantastic service and easy to deal with, really helpful staff even at the busiest time of year! I ordered some Christmas presents on Friday, they arrived on Monday, beautifully wrapped complete with hand written cards, and ribbons!

Reply from Not Socks
Honestly seriously fast efficient service
Probably the best I have ever dealt with
This place will be now my go to for gifts etc online
Communication 2nd to none
Forget the others
Thank you so much

Reply from Not Socks
Very well packed great gift wrapping and products are amazing this is a great place to get your gift ideas and a fast turn around within 2 day deliveries it’s amazing 🤩
Highly recommend

Reply from Not Socks
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.