NOTINO AT Reviews 3,395

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Straightforward order placement. I opted picking up my ordered items from their shop. Order was delivered as announced. Just not sure why I had to enter some data in a terminal at the entrance of the... See more

Rated 5 out of 5 stars

My pick up was very quick, hardly waited 5 minutes. Compared to my first experience was horrible, the queue extended to the door. However, both times the assistants were friendly and professional.

Rated 1 out of 5 stars

I already wrote my frustration to your team regarding sending options. You don't have the option to pick up from the shop and then even on a high amount order, I need to pay the delivery fee. And of... See more

Rated 5 out of 5 stars

The notino.at is very good seller, has wide range of products with very good prices and offers. Also their delivery times are super, im fully sutisfied and will order again.

Company details

  1. Health & Medical

Information provided by various external sources

Online Marken Parfüms, günstige Preise, Rabatte bis zu 50%, Originalware, alle bekannten Marken, breites Angebot an Parfüms, Lieferung innerhalb Österreichs in 2 Tagen, kein Mindestbestellwert.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I already wrote my frustration to your…

I already wrote my frustration to your team regarding sending options. You don't have the option to pick up from the shop and then even on a high amount order, I need to pay the delivery fee. And of course, I have to choose the expensive one (Post) as the other are losing my goods.
This is the reason to stop ordering via Notino. As I try to make a new order, I have the same problem.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great

The notino.at is very good seller, has wide range of products with very good prices and offers. Also their delivery times are super, im fully sutisfied and will order again.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Problem with delevery service. AGAIN!

you need to start checking the delivery service. when ordering they say one delivery date, and in the end they deliver 3 days later or they don't deliver at all like me. I'm very angry. I'm always at home waiting for the package and in the end I get a message saying they didn't find me. terrible experience!!!

26 November 2025
Unprompted review
Rated 1 out of 5 stars

I would have given zero stars if…

I would have given zero stars if possible. La Roche Posay is a brand wich respects itself. I received product from notino wrapped in a bubble wrap. This brand's products are sold sealed.

10 June 2025
Unprompted review
Rated 4 out of 5 stars

I love Notino

I love Notino. I just don't like they introduced a tax for picking up orders from their shop. This used to be free. That's why only 4 stars.

9 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Got an Email that if your oder Mac products you get a cosmetic bag for free, made order immediately. Ofcourse I didnt get the bag. Is this site a scam? Really dissapointed, do not recommend buying from here, as they are misleading

29 August 2024
Unprompted review
Rated 1 out of 5 stars

I often order from Notino and am a…

I often order from Notino and am a satisfied customer with regards to the products and prices, but I dread going to the store for pick ups because the staff at Donauzentrum are very unfriendly. They always appear to be in a bad mood and are not at all helpful when approached.
I feel very unwelcome at the store , but only go there to avoid packaging and posting.

29 April 2024
Unprompted review
Rated 5 out of 5 stars

Very content

I have already ordered products several time and each time had a good experience. The delivery is speedy and the company even offers you environmentally friendly package.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Uncomplicated order and on-tine delivery

Straightforward order placement. I opted picking up my ordered items from their shop. Order was delivered as announced. Just not sure why I had to enter some data in a terminal at the entrance of the shop and the shop could not dispose of a pick-up station where everything is being done by staff. Overall, positive experience and definetely to use again.

16 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look