Notebook Therapy Reviews 2,542

Customer service response time could be better, but the product is so well made and so dang adorable, that I feel like I can forgive any hiccups that happen.

I will definitely order from them again! It is completely worth the wait. If you’re like me and love stationary and stickers, this is seriously the BEST product to purchase!

Didn’t mind the wait for my order as know it’s a busy time. Got notification to say parcel delivered to neighbour which was strange as I was in at the time. No card out through door and none of my neighbours have taken in a parcel. I have emailed the company to find out exactly where my parcel is!!!!

Nice, thick quality paper, holds up with watercolor really well (which I use a lot) and the designs are ✨gorgeous✨ It's my second time buying from notebooktherapy (with sticker this time!!) and I can't wait to use the new one for the new year.

Great customer service. I have ordered multiple times and love every single item I have ordered. They are always high quality and even better quality than I expected.

Fast processing time and shipping :-) One of the item was missing, quickly response and replacement was sent very fast! Not the last time I will order here. The design and quality is wonderful!

The journal is beautiful. The pages are the perfect weight. In my previous experiences, the journals hold together well in spite of me adding to the bulk.

Beautiful designs and quality. Packaging is super cute too.

I placed my order on 28 November and I received shipping info 4 days ago only after sending 3 emails and the last one was about I will initiate chargeback since the order is not shipped and no communication was provided. Tomorrow is Christmas and it won't make it on time for the person. Very disappointed.

Excellent quality merchandise, super cute items that really enhance bullet journaling
(かわいい, « Kawaii »). Fast delivery. I highly recommend them.

I placed an order on the 28th of November and the order is still not in. I got an email only on Friday the 19th of December that the order has been shipped, so do have faith it will come. But still no clue when it will come. No communication beforehand and no reply on emails to customer service. Very bad service!

No comment about the quality and the webshop itself, heard only good things about the quality of the product, but I hope they will get there delivery and communication on track!

Don't buy from them if you want good customer service or your order delivered on time. My experience was atrocious and I still haven't received my order.

I placed mine on November 29th and hoped it would arrive on time for Christmas (the delivery time was 6-12 days). Two unanswered emails and one FB query with no response later, I get an email on December 19th that the package has been created.

I rarely write reviews like this, but this one's a fully deserved exception. Hopefully my case will save someone else time and money.

Such a shame to only give two stars and this isn't based on the quality or price of the products as they are beautiful and there is a lot of really lovely things to choose from at such good quality. My review is based upon delivery information and email correspondence I ordered on the 1st December having heard nothing I emailed on the 11th December to chase i got a generic email from this saying someone would be in touch. I chased this reply on the 18th of December and have now only just received an email this morning to say my order has been dispatched. I now just have to hope it's delivered on time for Christmas.

Beautiful journals, washi, stamps and stickers. I loved this years mystery box for 2026!

Quality of the product is amazing. Everything I have gotten has been absolutely gorgeous and top of the line!

The quality of the products is the best I have seen. Designs are beautiful. I live across the world and the shipping works smoothly.

I love shopping at Notebook Therapy. Journals are always simply breathtaking, to the last detail, stencil a game-changer, stickers sooooo freakin' cute and not to mention, free shipping. :)

Have shopped many times from Notebooktherapy and I’ve never ever had a single problem with their products, shipping etc. I think every single item I’ve purchased or gotten gifted by friends/family have always been in such beautiful conditions no matter what it is I’ve gotten, journals, stickers, washi tapes, stamps, lucky bags etc. All of it have such nice quality!

Definitely can recommend buying from their website!!💕

I love all the stationary here and recommend the site to all my friends often. It’s a go to for gifts 100%

I've ordered four times from Notebook Therapy and love their products, the quality is always really good across notebooks, washing and stamps and stickers.

The last time I ordered it did take a long time to arrive but it's a really busy time of year. I will definitely order.