While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent pricing, often finding products significantly cheaper than other retailers, especially during sales. People are consistently impressed with the speed of delivery, with many receiving their orders much faster than expected, sometimes even the next day. The quality of the products and the overall service, including communication and ease of website navigation, also receive high praise. However, some customers also noted issues with faulty products upon arrival, requiring returns and repairs. A few other people also felt that delivery information was occasionally incorrect, leading to inconvenience.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service, often highlighting super-fast... See more

Price

Reviewers highlight positive aspects of price. Customers consistently find prices to be significantly cheaper... See more

Product

Consumers generally express satisfaction with the products received. Many reviewers highlight that items are... See more

Service

Users describe positive interactions with service, highlighting its efficiency and speed. Many customers... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the Samsung S25 Ultra on sale a week ago, it was significantly cheaper than every other online vendor at the time and it came with a free Samsung 10000mAh 25W wireless power bank which was... See more

Rated 5 out of 5 stars

Excellent store. Found it via TradeMe but went direct. Pricing on product was outstanding compared to others. Delivery as stated on website and product is what they said it is, excellent! Will be goin... See more

Rated 5 out of 5 stars

Though the payment method was bank transfer, I thought there would be at least a week delay in shipment. Everything went smooth from placing order to getting shipment. The item was delivered as usual... See more

Rated 5 out of 5 stars

What is liked was the prices im not sure if it was because the black friday deals but super cheap at least by $30-$40 Second website super easy to navigate And received my purchase 3 days af... See more


Company details

  1. Computer and Accessories Store
  2. Cell Phone Store
  3. Computer Store
  4. Electronics Company
  5. Electronics Store

Written by the company

New Zealand's best value Online IT Store. Great deals on Gaming Desktops, Laptops, PC Parts, and more!


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I must say I was a little nervous…

I must say I was a little nervous purchasing a new phone from NotBadTech but I can honestly say from my initial query until receiving my new Samsung Galaxy phone the service was prompt and I am happy to recommend them to anyone who is considering purchasing through this site. I can guarantee the phone is NZ sourced and so comes with full Samsung warranty!

24 November 2025
Rated 5 out of 5 stars

Bloody beauty…

What is liked was the prices im not sure if it was because the black friday deals but super cheap at least by $30-$40

Second website super easy to navigate

And received my purchase 3 days after ordering

Overall not much to critique

25 November 2025
Rated 5 out of 5 stars

A great price and service from NotBadTech

NotBadTech had the cheapest price for the phone that I wanted and I was a little skeptical of them at first. After reading the reviews on them I decided to purchase the phone from them and I'm glad that I did. Not only did they have the best price but their communication was great and delivery was extremely fast. I would happily buy from them again.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, Fast, Good Quality

I bought the Samsung S25 Ultra on sale a week ago, it was significantly cheaper than every other online vendor at the time and it came with a free Samsung 10000mAh 25W wireless power bank which was an added bonus.

I was expecting it to arrive in a 3-5 business days, it arrived the following day. Products were brand new and are working flawlessly so far.
10/10 would recommend

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service!!!

I was blown away with their fantastic pricing, responsiveness and prompt shipping!!! Highly recommend and will be purchasing from them again.

27 October 2025
Rated 5 out of 5 stars

Excellent service

Your website is easy to use. You have very good specials, Every time we have ordered from you we have received our products vey quickly, most have been next day service.

26 October 2025
Rated 5 out of 5 stars

Stoked

Customer service was outstanding. Shipping was super fast. Would definitely use them again. Very happy

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Prompt shipment

Though the payment method was bank transfer, I thought there would be at least a week delay in shipment. Everything went smooth from placing order to getting shipment. The item was delivered as usual within few business days.

26 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look