Notawijzer Reviews 

222
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I looked up the staff photos on the website — Roxy Dekkers is actually the face of a vitamin brand, Erol Can is an English tutor (his real name is Shakti), and Nienke van der Meer doesn’t exist; the p... See more

Rated 5 out of 5 stars

My previous energy contract was not fair and ending up charging me high prices while the general energy price had went down. Sam Verbruggen helped me got out of it and putting me back on a fair price... See more

Rated 5 out of 5 stars

Very nice company. They help you to arrange cheaper energy contracts for your home. People at the other side of the phone are very kind and show you the best choices for reducing the cost of you energ... See more

Rated 5 out of 5 stars

The people who helped me were always nice, friendly and extremely helpful! Also very responsive, very fast in acting, supporting when I had issues. So, my experience was great and the trust has been b... See more

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3.6

Average

TrustScore 3.5 out of 5

222 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 month

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3.6

All reviews

(222)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience with Notawijzer

Thanks to my advisor Sam Verbruggen for the support and assistance. Our previous calls were interrupted several times due to my work meetings, but you were always patient enough to call me back and help me understand the details of the new plan.

5 August 2025
Rated 1 out of 5 stars

So irritant

I have a vast contract so have no interest in changing engergy providers. No idea how they got my details but even after removing concent using “notawijzer nl/toestemming-intrekken/“I still get calls all days of the week and all hours of the day and every time I’m saying that I’m not interested.

Edit: They did later call and apologize after seeing this review as it was an “IT error”.

2 August 2025
Unprompted review
Notawijzer logo

Reply from Notawijzer

Beste Francois,

Bedankt dat u de tijd heeft genomen om uw ervaring met ons te delen. Zoals we telefonisch hebben besproken, zat er helaas een IT-fout in ons systeem waardoor u onbedoeld te vaak bent benaderd. Onze IT-afdeling heeft dit probleem inmiddels opgelost, waardoor dit niet meer zal voorkomen.

Daarnaast hebben we uw gegevens uit ons systeem verwijderd zodat u geen verdere oproepen van ons ontvangt. Onze oprechte excuses voor het ongemak dat dit heeft veroorzaakt.

Mocht u nog vragen hebben, dan staan wij uiteraard voor u klaar via support@notawijzer.nl of telefonisch via 010 318 01 95.

Met vriendelijke groet,

Marijn Nieuwenhuizen
Klantenservice Notawijzer

Rated 5 out of 5 stars

Great company to make energy costs cheaper

Very nice company. They help you to arrange cheaper energy contracts for your home. People at the other side of the phone are very kind and show you the best choices for reducing the cost of you energy contract comparing between different companies. They call you every 1 or 2 years to offer you new options. They arrange all the bureaucratic stuff for you. I recommend it 100%.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Good service!

Good offer, good communication. Easy process, everythink went as they mentioned.

23 July 2025
Unprompted review
Rated 4 out of 5 stars

Good service!

I was contacted by Notawijzer 1 week ago and, given what was explained to me, I ended up agreeing in changing to a new Elctricity and Gas supplier. As we are already use to this... we need to sign immediately and that, doesn't give us the possibility to do a full comparison if, indeed, the change is better. After the call has finished, I tried to do a brief comparison but... there were so many values, I felt quite overwhelmed with the comparison I would need to do and... left it for later but, the first impression was that it was not advantageous for me. I called Notawijzer and told them that, by the looks of it... the deal was not so great for me so... I would like to rollback the decision. The agent on the other side, made me some more questions which I was not prepared to answer so... I promised to myself, I would need to do a full comparison. Which I did the day after. I compared every single aspect of the rates and... I ended up seeing clearly that, the change would not be good. Today, I called Notawijzer again, explained the situation and the agent on the other side, aknowledge my arguments and... with no hesitation, cancel the transfer to the new supplier... everything remains as it was. I'm happy with the outcome.

11 July 2025
Unprompted review
Rated 4 out of 5 stars

I was helped good by a Advisor…

I was helped good by a Advisor Sam verbruggen, he explain that my loyaltybonus was ended with mine current supplier, and he gave me new one for 500€ in three years, nice Advisor

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Quick chat good saving

They helped me with saving on energy. I was on a flexible contract with horrible rates, now I’m set up with good prices again

26 May 2025
Unprompted review
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