NotaryCam Reviews 15,121

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,768 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor, making interactions pleasant and efficient. The service is frequently described as excellent, with many appreciating the clear communication and smooth user experience. Reviewers highlight the quick response times and the overall ease of the process, often noting how effortless and convenient it is to use the service from home. However, some customers also noted difficulties with the initial verification process and occasional technical glitches, particularly when using mobile devices, which could lead to delays. A few other people also felt that the website's user interface, especially on mobile, needed improvements due to overlapping elements and issues with scrolling.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, kindness,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process smooth, effortless,... See more

Service

Clients share positive opinions on service, highlighting great response times, efficiency, and... See more

Response time

People report positive experiences with response times, highlighting quick service and efficiency. Many... See more

Customer service

Consumers find customer service to be positive, frequently praising the promptness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was not sure how the process would work. Once it started everything was very easy and seamless. I would recommend that if you are planning on using this service, it is easier on a computer than cell... See more

Rated 5 out of 5 stars

All successive steps and pre-configured steps were logical and simple. Everything worked perfectly and punctually. Staff was extremely nice. I can't think of a way it could possibly be improved!

Rated 5 out of 5 stars

My experience with NotaryCam was effortless, which is appreciated when you have a million things to do. My Notary was very professional, polite, and very well dressed, I might add. Thank you, NotaryCa... See more


Company details

  1. Notary Public
  2. Legal Services

About NotaryCam

Written by the company


NotaryCam, a Stewart-owned company, is the leader in online notarization and mortgage eClosing solutions, having notarized documents worldwide for more than a million customers in all 50 states and more than 146 countries. The company’s eClose360® platform delivers the “perfect” online mortgage closing in every jurisdiction and supports all eClosing scenarios with a flexible workflow for document recording and unparalleled identity verification, security and customer convenience. In addition to real estate transactions, NotaryCam provides RON services to many Fortune 500 companies as well as small and midsize businesses. The company also proudly maintains an industry-leading 99.8 percent customer satisfaction rating and the highest Net Promoter Score (NPS) amongst the best global tech brands.

Visit https://www.notarycam.com for additional information or to get a document notarized today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

My mom has Alzheimer's Disease

My mom has Alzheimer's Disease. This process requires that she answer questions without assistance. Fortunately, she was lucid enough today to be able to do that. But there are days when she wouldn't be able to do that. The process does not seem to take into account limited capacities.

21 May 2026
Rated 5 out of 5 stars

Knowledgeable and Patient

Joy is knowledgeable and patient even with some technical issues I was having. Process was smooth and I was able to schedule an appointment around work.

21 May 2026
Rated 2 out of 5 stars

Audio issues, too many emails

Audio issues. Should be able to mute yourself to deal with feedback.

Reminder emails need to have the meeting link. By the time you have the meeting you have like 4 or 5 reminders but not all of them have the link, so its a pain to find the meeting link before the meeting. I have 8 emails from notary cam since scheduling.

21 May 2026
Rated 5 out of 5 stars

Professional and Knowledgeable

Refinancing can be very stressful and intimidating, with lots of paperwork and details to manage. I strive to ensure that I have all of the pertinent information, that my appointment timeslot is secured, and that I feel fully prepared throughout the process.

NOTARYKMCAM provided remarkable and impeccable service with outstanding bedside manner. Patient, kind, professional, and truly a joy to work with. This was one of the best experiences I have ever had.

21 May 2026

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