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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently reporting that items were not shipped or delivered within expected timeframes, leading to considerable delays. People also noted a lack of communication from the company, with many emails and messages going unanswered, making it difficult to get updates or resolve issues. However, some customers were satisfied with the quality of the products, describing them as excellent and worth the wait. A few other people also felt that the delivery was quick for some items, and they were happy with the overall service.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders. Many customers report extremely long... See more

Product

Users describe ambiguous interactions with product. While some customers praise the quality, fit, and quick... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers experienced significant delays,... See more

Response time

Customers consistently express significant frustration with the lack of response from the company. Many... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing tracksuit,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bought a navy tracksuit about a week and half ago still hasn’t come and ignored my message asking if they’ve forgotten about me . Customer service is iffy , but no doubt that the tracksuit will be goo... See more

Rated 2 out of 5 stars

Ordered on the 29th of November and order has yet to been shipped. Recieved an email two weeks ago saying they are having problems shipping products but have not received any updates since

Rated 2 out of 5 stars

Ok, so the Jeans were delivered but to the wrong address. I updated 'Shop' with my new address but for some reason they chose to use my old one. I asked Nosauce to change the delivery details, whi... See more

Rated 2 out of 5 stars

I ordered on 6 December - had an email to say that they are behind with deliveries and since heard nothing despite emailing and messaging. Very disappointing.


Company details

  1. Clothing Store

Written by the company

Essential basic clothing, keep it simple.


Contact info

2.2

Poor

TrustScore 2 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Ordered clothing and have not received

Ordered clothing and have not received, sent numerous emails to their email support @nosauce.store, and no response. Clothing is not cheap, I’m just glad I didn’t order more. Very disappointed with the service!

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid -

Do yourself a favour and stay well away from this company.
Once they’ve taken your money, communication completely disappears. There is zero clarity at checkout that items are actually pre-orders, so expect to wait months with no meaningful updates.

Returning anything is an absolute joke. Returns aren’t free, the process is deliberately painful, and it took over 10 days just to get a basic return address. That alone says everything about how much they value customers.

The products are nothing but social-media hype, heavily pushed at teenagers who don’t know better. The quality is mediocre at best and laughable for the price being charged.

This company thrives on poor transparency, terrible customer service, and overpricing average products. Avoid at all costs unless you enjoy wasting time, money, and patience.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting 😡😡

Still waiting! Ordered some joggers for my Son for Xmas and they are still not here! I've had no reply from them having chased my order twice. There is no phone number. It is very frustrating and unacceptable to wait so long, but on top of that, no communication. Do not use!!

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Basically no stars so far

Basically no stars so far. Ordered a present for my grandson on 13th December. I received an e mail on 18th to say there was a delay.Received a further e mail on 27th to say the item would be dispatched on 5th January - nothing since and no delivery

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam company, do not order!

Scam company. £140 spent on a gift for my Son on 13/12/25. No reply to emails etc and no items received, emails are also now bouncing back.
I’ll be pursuing this until I have my money back, I now don’t want the items even if they were to arrive after such an awful experience.
So Brayan Kamala and Harry James if you read this send me my £140 refund!

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Non existent customer service

Truly awful company to deal with, late orders no updates, 10+ unanswered emails... Avoid at all costs, if I could give minus stars I would. First and last time I've used them, STAY AWAY, spend your hard earned money with a reputable company, once they have your cash they simply don't care!

Sent a return back in January still not responding to emails, it seems they just don't care, appalling.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam company

Absolute scam company. Zero customer service. Had to do a chargeback as they just ignore you. Would save yourself the hassle and order from a reputable company, not these scammer. AVOID!

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst shopping experience

I was bought one of their Grey Tracksuits for Christmas, the Jumpa’ and the Jogga’ where bought on December 1st, the Tracksuit didn’t arrive until January 2nd 2026. As well as having horrendous shipping the customer service was shocking, they barely gave any updates and would not inform me on anything. Once the tracksuit had arrived and I tried it on I noticed that the Jumpa’ was a darker grey to the Jogga’. Although a slight difference it was beyond shocking, I wore the Tracksuit out the day I got it and by the time I had got home about 3 hours later, the material in the pockets began to have bobbles on the surface. If I could give this 0 stars I would. Please do not buy from here and spend your money elsewhere, I suggest somewhere like GarmsAffilated or Lorenzo, just please don’t fall victim to this.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. Terrible company. Ordered the 8th December. I item arrived on the 30th the other a few days later. One of the items is the wrong size. Email to say wrong item sent, sent me back details to return and to add insult, I have to pay postage to return item back.
Just a bunch of inexperienced children trying to set up a company with 0 customers service care. Shocking, pulling young people in with their tictok rubbish and then letting them down.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!! Ordered item on 18th December, it’s never arrived! Money taken from bank straight away, no correspondence from company! Have tried to contact them to chase this, not replying to emails. Have now had to raise as fraud through my bank to try and claim the money back. Avoid!

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Extremely poor

Placed an order on 17th Dec. Still not received and no updates nor replies to my emails. If this is a legitimate company they need to learn how to handle customer communications. I appreciate that supply issues sometimes happen but ignoring people’s requests for updates make them seem very dodgy.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Great company with great product

Great company with great product, but been waiting since 16th for my eldest Christmas present, and still waiting on return confirmation

But I'm sure they'll sort it

So I've had to edit this as we didn't receive Christmas present till end of January, and i'm waiting for a refund, since returning on the 20th jan for my jacket and its now the 21st of Feb, no talk of compensation, no offer of refund for very late items!

So can't help but leave bad feed back when a company is taking orders they can't fulfill, and not even offering refund when can't fulfill!

Poor company, but a great product! Shame

28 December 2025

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