Norvo Reviews 2,296

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy to find products, and had the exactly one thing I needed without paying same price for a bad product that takes months to recieve. All in all very positive. An update on difference between expres... See more

Company replied

Rated 3 out of 5 stars

They were late with sending the product to my address and they did not follow up timely with some status updates either. It was very difficult to learn what was happening to my order and then it sudde... See more

Company replied

Rated 5 out of 5 stars

I ordered for first time and the order got through easily without difficults. I got order confirmation and I am waiting for the material to come. I read that they have good quality material and lookin... See more

Company replied

Rated 4 out of 5 stars

Norvo proved to be a serious company in the way you took care of my order. I was not happy with the telescope i bought, because of exaggerated marketing. You gave me the chance to order something els... See more

Company replied

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

Good customer service

13 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei
Tusen takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å betjene deg igjen snart!

Rated 1 out of 5 stars

Fake ,you dont get what you buy

7 April 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Amela,
Takk for tilbakemeldingen. Vi beklager at du har hatt denne opplevelsen, og vi ønsker gjerne muligheten til å rette opp i det. Kan du vennligst oppgi ordredetaljene dine, så vi kan løse saken så raskt som mulig?

Rated 5 out of 5 stars

I hope for good produ..👍

3 April 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Arturs,
Tusen takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å ønske deg velkommen tilbake snart!

Rated 5 out of 5 stars

Wide range of quality products

Wide range of quality products. Very secure and prominent payment systems. Highly recommended 👍

25 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei
Tusen takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å kunne betjene deg igjen snart!

Rated 5 out of 5 stars

Website is user friendly

The purchasing process is very straightforward and easy to navigate. There are several payment options available, including Klarna, which I particularly appreciate. I will provide feedback on the product once I have received it and had the chance to use it.

25 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Dale
Tusen takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å hjelpe deg igjen snart!

Rated 1 out of 5 stars

You should avoid such sellers

You should avoid such sellers, I received the shipment after 20 days...

24 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Zemyna
Takk for tilbakemeldingen din. Vi beklager å høre om opplevelsen din, og vi vil gjerne få muligheten til å rette opp i dette. Kan du vennligst oppgi bestillingsdetaljene dine slik at vi kan løse saken så raskt som mulig?

Rated 5 out of 5 stars

Easy to order

Easy to order, great choice of products

21 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Sarah,Tusen takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å hjelpe deg igjen snart!

Rated 5 out of 5 stars

Very good 👍.

22 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Tusen takk for den fantastiske anmeldelsen! Vi setter stor pris på støtten din og ser frem til å betjene deg igjen snart!

Rated 5 out of 5 stars

Best product

20 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Flavius,
Tusen takk for den fantastiske anmeldelsen! Vi setter stor pris på støtten din og ser frem til å betjene deg igjen snart!

Rated 1 out of 5 stars

Emailed 3 times offering a 50% refund…

Emailed 3 times offering a 50% refund on my order if I review them on trust pilot. I thought this was a red flag so I checked their page and I can see that they are a scam company and I should have checked before ordering! They offer customers a huge refund in order to get reviews before products arrive, which tells me I am either getting scammed or if the products do arrive they will be of very poor quality. Steer clear!

21 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Steve
Takk for tilbakemeldingen din.

Vi beklager at du har hatt denne opplevelsen, og vi forstår frustrasjonen din. Vi ønsker absolutt ikke at kundene våre skal oppleve noe slikt.

Vi vil sende deg en e-post snart for å løse saken så raskt som mulig.

Vennligst sjekk innboksen din. Vi ser frem til å avklare situasjonen og gi deg en bedre opplevelse.

Rated 5 out of 5 stars

Top Quality))

Top Quality))

19 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei
Tusen takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å ønske deg velkommen tilbake snart!

Rated 5 out of 5 stars

Supert veldi glad

18 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Merfi
Tusen takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å ønske deg velkommen tilbake snart!

Rated 5 out of 5 stars

Good experience

Good experience

18 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Priyanka,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

I am satisfied with the quality of the…

I am satisfied with the quality of the communication

17 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Tzvetana
Tusen takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å ønske deg velkommen igjen snart!

Rated 3 out of 5 stars

Late delivery

1 February 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Siavash,
Thank you for your feedback. We’re sorry to hear about your experience and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Rated 5 out of 5 stars

Good product

Good product, prompt customer service

15 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Rune,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 3 out of 5 stars

Missing status updates

They were late with sending the product to my address and they did not follow up timely with some status updates either. It was very difficult to learn what was happening to my order and then it suddenly arrived 1 month later.

13 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Mila,
Thank you for your feedback. We’re sorry to hear about your experience and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Rated 5 out of 5 stars

Ordering was fast and simple

Ordering was fast and simple, excellent range of goods at really good prices.

14 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei
Tusen takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å ønske deg velkommen igjen snart!

Rated 5 out of 5 stars

Good experience with the service

Good experience with the service

12 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Everything went smooth!👌

11 March 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Linn
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look