Perfect customer support
My events overlapped in time, so I asked support to reschedule my tickets — and it was done in less than a minute! I’ve never seen such speed. AmazingФ
5 November 2025
Unprompted review
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Company details
Written by the company
Nortic gör det enkelt och tryggt för dig att köpa biljetter till evenemang över hela Sverige. Oavsett om du söker konserter, teater, festivaler, sport eller familjeaktiviteter hittar du biljetterna hos oss. Vi samarbetar med över 3000 arrangörer och erbjuder en smidig bokningsupplevelse där biljetterna skickas direkt till din mejl eller via sms. Behöver du hjälp finns vår kundtjänst redo att svara på dina frågor. Hos Nortic börjar upplevelsen redan vid biljettköpet – enkelt, snabbt och säkert.
Contact info
Blekingegatan 1, 371 57, Karlskrona, Sweden
- nortic.se
4.1
Great
153 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Poor purchasing experience
Poor purchasing experience. The Klarna integration leaves much to be desired — it often ends up in strange states, with money being withdrawn without Nortic registering anything. On top of that, completing a purchase requires far too many clicks
10 September 2025
Unprompted review
Reply from Nortic AB
Hi Jon,
Thank you for sharing your experience. We’re sorry to hear the checkout process didn’t work smoothly. Please feel free to reach out to our customer support so we can assist you directly.
We also take your feedback on the number of steps in the purchase flow seriously, as we’re always working to make the process faster and easier.
Best regards,
Julia, Nortic
NEVER BUY THEIR EXTRAS
In buying a concert ticket, I paid extra for a "cancellation insurance".
Later I realized that I couldn't go, and tried to utilize my cancellation insurance.
I went to the email in which I got the ticket.
There was a link that was about cancellation, I clicked that.
I was sent to a page where I had my ticket.
There was no button where I could click refund, or anywhere that I could find how to refund.
I read that I should contact the owner of the event.
I do that. She replies after the event that it's seppoused to be handled through Nortic.
I find, through their website nortic.se that they have a "refund" part of their menue (which they didn't have in the link from the email).
In that they say that you need a medical document to say that you can't come, or some kind of police document. AND YOU MUST PROVIDE THIS BEFORE THE EVENT. NEVER NORTIC AGAIN.
7 September 2025
Unprompted review
Reply from Nortic AB
Hi Alexander,
We’re sorry to hear about your experience and understand your frustration. The extra insurance you selected applies in cases of illness, but according to the terms, a medical certificate must be provided before the event. Each case is assessed by the insurance company, which decides whether a refund can be granted.
We appreciate your feedback on how the information can be made clearer, and we are continuously working to improve both communication and user experience.
If you have any further questions, you are always welcome to contact our customer service, here: https://support.nortic.se/hc/sv/requests/new, for assistance.
Best regards,
Julia, Nortic
Premium tickets
Premium tickets
I paid the extra service 40kr Premium tickets.In the booking website said it will delivery the ticket to the door or mailbox.Three weeks pass.Nothing received.When i ask about the reason ,they isn’t give me any reason .Just sent me the same email as the date i booked with PDF ticket.I paid the extra services for paper ticket .But didn’t got what i paid.They should return my extra services fee.
15 May 2024
Unprompted review
Crashing, hidden fees and no way to opt out of marketting
Site crashed multiple times, lost and added items randomly, no way to opt of marketting and spam and generally bad, very bad, design of the event we were looking at. It is like they want to frustrate you into buying nothing.
Any event that uses this company is begging for a kick in the teeth and a bad rep.
24 July 2023
Unprompted review
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