Northlineapparel Reviews 25

This is a fraudulous company, stay away from purchasing anything on their website!
Falsely advertising quality garments thru pictures but what is actually shipped doesn't even match the item purchased.
Prior to purchase Ava Tremblay (which appears to be a false name) of the Customer Support Team confirmed the garment was made of 100% cotton.
What I received is 100% polyester.
When I complained they offered for me to either ship back the item to China at my own expense or get a 10% partial refund.
When I refused and answered that either they where going to offer me a full refund with them paying the shipping or a was going to open a transaction dispute on my Visa Credit Card they offered a 20% partial refund.
Went forward with the transaction dispute hoping in part that they will end up being black listed by Visa.
Note that my experience is exactly the same as Odette Jones and this appears to be this company's MO.

Ordered a suit - never again! Quality horrendous and sizing is out! Tried to return - I was going to have to foot the bill to return to China even though it says Canadian!!! Opted to get a 10% return of sale and keep the item - I will put the suit in the bin - not even worth giving it to someone! Disappointing experience!!!!

There was a shipping issue but support helped to handle it. The jacket is good.

I wish they had more products, the selection is a bit small.

Prefer this over big retailers such as Amazon or Aliexpress.

There are worse stores out there for sure. Wish they did something about the shipping times.

Had to return my item, but it went smoothly.

An average experience, nothing too impressive

Lovely cosy winter jackets! Delivery and service laggin behing tought.

Solid jacket for the price. Fr thought it'll be worse. Overall, nothing to complain about!

Order arrived much later than expected, while it was fine, the customer service wasn't... ended up waiting for a week and a half for the answer.

the jacket i ordered exceeded my expectations. the color is beautidul and quality is very good.

i will give this store 4 stars as review because of the packaging, it was a bit basic. but i really liked that the shipping is free and the quality is very good

it's an average experience, not very bad, but also not very good. some details in the product description were not accurate.

I had a good experience and will buy again from this store. just one problem that i didn't et tracking updates directly.

Shipping was smooth and the quality is very good for the price. For sure i will order again!

I ordered the Jacket with Stand Collar and Plaid Inner Lining from this store. It's decent for the price, also shipping and customer service could be better

Fantastic experience from start to end: easy ordering, quick delivery, helpful customer support. for sure i will shop here again

i didn't spend any peny on shipping, and that was great, but it took 2 more days to arrive . but my overall experience is good.