North Hill Dental  Reviews 

49
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers had a great experience with this company. Customers frequently praise the extremely professional and welcoming staff, noting that the friendly team makes everyone feel completely comfortable, safe, and well-cared-for during their dental visits. Many people also mention the exceptional quality of the clinical work, describing various specialized procedures as quick, entirely painless, and remarkably successful from start to finish. Some reviewers were not happy with administrative delays, back office organization, and difficulties when trying to arrange follow-up appointments. A few consumers expressed genuine frustration regarding incomplete procedures, poor communication, and unhelpful interactions with specific staff members across different clinic locations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing the entire team as friendly,... See more

Service

Reviewers mention positive feedback about service, with consumers expressing immense satisfaction regarding... See more

Product

Customers consistently note mixed experiences with product quality and dental procedures. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I could not be happier with the treatment care and support I received from Sachin and Lilly. They have been on the end of the phone 7 days a week.

Rated 4 out of 5 stars

The clinical work is first class had extraction and implant prep, the dentist Sachin absolutely excellent takes time to explain keeps up the reassurance during treatment and his assistant nurse is 2nd... See more

Rated 5 out of 5 stars

Had a really good experience and Sachin took care of me so well from start to finish. 100% recommend

Rated 5 out of 5 stars

The surgery has developed into a light and airy welcoming space offering the full range of dental treatments and procedures. I have had implants, crowns and other work performed by Dr Sedani and... See more


Company details

  1. Dentist

Information provided by various external sources

At North Hill Dental our aim is to deliver the highest quality dentistry backed by experience and state of the art facilities in a fully refurbished modern dental practice. We offer a wide range of treatments to give you that confident, beautiful smile that you deserve. We like to treat our patients as individuals rather than numbers we believe it is important to get to know our patients so that we can better understand their dental health requirements. Our friendly and supportive team go the extra mile to make your visit as enjoyable and calming as possible.


Contact info

4.0

Great

TrustScore 4 out of 5

49 reviews

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No recent history of asking for reviews

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4.0

All reviews

(49)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellence on our doorstep.

Excellence on our doorstep.

I've been coming here for nearly 2 years and cannot recommend them enough. Rajvi Sedani is very skillful in botox injections and understands my personal needs.

I've only seen her husband Sachin Sedani for a dental check up and advice so far but will be seeing him in 2 weeks for another check up and probably some cosmetic improvements. He too has the skills and experience that can make all the difference.

The whole team work very hard to deliver the very best dental service possible and the practice runs smoothly. I've heard nothing negative since being a patient here will continue coming here. Further review to follow after more specific dental treatment.
Pauline Clarke (retired Intensive Care Sister)

10 November 2022
Unprompted review
Rated 5 out of 5 stars

My implant experience

I had implants and a bridge in my lower jaw. My case was complicated due to bone loss in the area. Dr Sedani explained each procedure to me, and I am delighted with the result.
Grateful thanks to North Hill Dental. I can now eat and smile confidently !
Pamela Stevens

3 January 2022
Unprompted review
Rated 5 out of 5 stars

Layer road surgery appointment.

I had an appointment with Tara at the Layer Road surgery on the 18th July. This dental practice is very welcoming with the highest standard of professionalism. I was a bit apprehensive but Tara and her lovely nurse put me at ease immediately. I was told what to expect at every step of my appointment and could not fault them. The care and attention I received was second to none and I highly recommend this practice. Thank you.

19 July 2022
Unprompted review
Rated 5 out of 5 stars

I had an appointment recently at the Layer road practise

I had an appointment recently at the layer road practice.
I phoned in the morning and was seen in the afternoon.
Excellent COVID safety followed.
The receptionist Samantha is so friendly and makes you feel so relaxed.
I saw Kirstyn .
She made me feel at ease and was very professional and thorough.
I highly recommend this dental practice.
I have been with them for about 25 years .

21 February 2021
Unprompted review
North Hill Dental  logo

Reply from North Hill Dental

Dear Julie,
Thank you for writing a lovely review. We are so pleased to hear your kind words and hope you've been able to help add some reassurance to other people.
We look forward to your next visit.

Rated 5 out of 5 stars

I broke a front tooth

I broke a front tooth. Devastated, I called and was offered an immediate appointment with Kavi. He repaired it there and then, perfectly.
I was rather shaken and his calm manner was extremely reassuring. It was a lovely gesture that there was no charge, a kindness to an NHS patient very much appreciated. Good job North Hill Dental!

24 November 2020
Rated 5 out of 5 stars

Amazing and welcoming

I came in nervous for my appointment today but zoe was so gentle, calming and welcoming throughout the treatment from start to finish. I use to be afraid of the dentist but she made me feel comfortable and less nervous. If all dentists were like her I don’t think people would have a fear.

I am not saying I look forward to my next appointment but I know I will be in safe hands :-)

18 November 2020
Rated 5 out of 5 stars

Going the extra mile

On Saturday 14th November I had both a hygienist and Invisalign appointment booked. Originally there was going to be a bit of a wait between them but when I arrived I was seen sooner than expected. The team rearranged for me and it meant a lot. They went the extra mile without even being asked.
Always great service and treatment. So pleased I chose North Hill Dental for my treatments. Thank you!

16 November 2020
Rated 5 out of 5 stars

Nervous

Having have previous bad experiences of dentists and dental work, this place is wonderful they explain what they are doing and make sure you are comfortable at all times

10 November 2020
North Hill Dental  logo

Reply from North Hill Dental

Thank you for taking the time to write this review. We appreciate you letting others know about your experience with us and we look forward to seeing you at your next appointment. In the meantime, stay safe .

Rated 5 out of 5 stars

Excellent practice

Excellent practice, I have coming to this surgery for at least 25 years and wouldn't change.

3 November 2020
North Hill Dental  logo

Reply from North Hill Dental

Thank you Chris, we are thrilled you feel this way about us. Thank you for sharing.

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