North Fashion Store Reviews 

1,267
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 761 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the website easy to navigate and enjoy the attractive look of the apparel displayed online. People who ordered express enthusiasm about the designs and the styling of the items they have received. However, some customers mentioned encountering issues with the items' quality, noting that some fabrics felt thin or that the color received did not match the picture. A small group of purchasers found the sizing to be highly inconsistent across different pieces or noted that the garments were not true to the size requested. Furthermore, concerns about the return and refund process were strongly voiced, with some individuals citing high or difficult shipping costs for returns.

What people talk about most

Product

Customers had ambiguous experiences with product quality and sizing. While many reviewers praised the lovely... See more

Order

Reviewers mention ambiguous feedback about order processes, noting that the website is easy to navigate and... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding the clothing. While some... See more

Return policy

Customers consistently note negative experiences with the return policy, describing the process as... See more

Website

Reviewers highlight ambiguous aspects of the website, experiencing both smooth navigation and serious issues.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

I have yet to receive my order but have had constant e.mails about my experience which is very frustrating I have already completed several surveys. If the products are as good as they look i will... See more


Answered by reviewers

Created with AI, based on reviewer opinions







Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.4

All reviews

(1,267)

764 reviews in the last 12 months

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Rated 1 out of 5 stars

Really frustrated

Really frustrated. Clothes don't look like what it looks on website. When tried to return it will cost 20 pounds to return and 57 customs duty. Wrote to the company they reply back saying its customers responsibility. When purchasing they never said that company is based in Italy or anything about customs duty.NEVER going to buy from website .

16 July 2026
Unprompted review
Rated 1 out of 5 stars

I bought an item of clothing from this…

I bought an item of clothing from this site but when it arrived it didn’t look like the picture.
Then I tried to send it back OMG what a per lava.
I had to send it to Italy and it cost £15 postage.
Then it was returned to me so £15 wasted as well as the price of the outfit and delivery.
I was then promised a 70% refund
2 months and 35 emails later still no refund.
I have NEVER experienced anything like this before and I would definitely NEVER buy from this site again.
Definitely a scam

17 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.
ONLY PROBLEMS - 6 MONTHS TO RESOLVE.
Poor quality, random sizing, excruciating customer service, AI written designed to prevaricate until customer rights lapse.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Material

Material thin like a rag can't get address to send item back Not bothering Was sposed to be linen would have ordered more so its their loss 36pnd 30pence was my loss please do not order from them

13 July 2026
Unprompted review
Rated 5 out of 5 stars

I found this site easy to browse…

I found this site easy to browse through. Each colors were shown on your models - for me that made it easier to see how they look. Everything else was easy to find which included the cost & shipping time. I had no problems thank you.

14 July 2026
Unprompted review
Rated 4 out of 5 stars

Easy to order

Easy to order. Free postage order over £55.00 but one outfit was under hence had to pay postage. I guess to entice one to buy something else, but not in my case, so endured the postage!

14 July 2026
Unprompted review
Rated 4 out of 5 stars

I haven't received my order yet

I haven't received my order yet. But the store was easy to browse and I liked the options. I am leary of buying sets online, as I'm smaller on top than on the bottom, and am hoping and praying I like the fit.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Some items were not true to their size…

Some items were not true to their size so I returned 2 pairs. I was given a return label going to Italy. I returned in good faith, I paid $40 for the shipping almost half of the returned items, that was in March 2026 and up to now I have not gotten my refund. The response I got is that it arrived in the destination but they’re still tracking it down. Might have been in customs. So I’m filing a complain with the BBB. I emailed them and asked for their US location and I did not get any reply’s to where they’re located.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE

Received my first order without any issues. The fabric and quality were good. However, the second order - shorts and top outfit - proved problematic from the start. The order was delayed a lot. Finally, when I received it, I was shocked. The fabric was so thin, it looked like rags. I then found out, to my dismay, about their return policy. It would cost more to return the item to Italy, than what I paid for it. I declined the return! I will give the item to charity, as I would be too embarrassed to wear it.
WARNING:
Buyers please be beware of this company. They hook you in with the first order, then give you poor quality and disappointment thereafter.

7 July 2026
Unprompted review

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