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Northedc Reviews 93

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TrustScore 4 out of 5

4.2

Hardware Store
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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the high quality of the products, often describing them as well-made, sturdy, and exceeding expectations. Many people appreciate the excellent craftsmanship and impressive materials used in the items. Reviewers also highlight the exceptional customer service, noting quick responses and helpful assistance with inquiries and issues. However, some customers also noted issues with delivery, including delayed shipments, misdelivered packages, or orders not arriving at all. A few other people also felt that the quality of some products was poor, with items breaking or having manufacturing defects upon arrival.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers expressing satisfaction and... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction and even delight... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting fast delivery times,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with the ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased 3 knives from 2 separate purchases and I am really very pleased with the quality of all 3 knives. I also wish to commend the folks in their customer support department as they were very qu... See more

Rated 5 out of 5 stars

I usually really love doing business with small business owners because you generally receive great customer service and NorthEDC was clearly no exception. They really went out of their way to answer... See more

Rated 5 out of 5 stars

My 1st order I did not receive. I reached out to their concerned customer service and a replacement was shipped. Again, the replacement did not materialized. Reached out again to the helpful customer... See more

Rated 5 out of 5 stars

I feel that this is a great place to buy great knives. I bought the Sovereign Damascus, the mecha edge knife and got a stilleto in the mystery one. The Sovereign Damascus is one of if not the best kni... See more

Company details

  1. Hardware Store

Contact info

4.2

Great

TrustScore 4 out of 5

93 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 1 out of 5 stars

NORHTEDC

This is a fraud. Package was seized for counterfeit postage. They claim to be a US company but the product ships from China. Buyer beware!

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order. Still in USA Customs they been promising me that it will arrive 3-5 days then 1-3 and order on Dec 8, 2025 and now the 29 and no product. Refund is in process with my bank.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Fake company / packages seized.

They claim to be a US company but ship from china.
They use fake postage and my package was seized by USPS.

In addition I ordered in time to arrive for Christmas and even if the package wasn’t seized, it wouldn’t have came in time.

Fake company.
The real company who makes these is apparently called slick blade. Don’t fall for it.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Knife has been confiscated by USPS for counterfeit postage.
DO NOT ORDER FROM THIS SCAM SITE!

23 December 2025
Unprompted review
Rated 1 out of 5 stars

This a SCAM site

This a SCAM site. They claim they have a 4.8 out of 5 on trust pilot yet here I am the first to make a review. I tried to order a knife for my son for christmas and when it checked out here they doubled the order. The company claims they are in the US. NO they are in China. I sent them now seven emails asking them to cancel and NO response. Filed a fraud with my credit card company. Will see what happens next. BTW, do a search online of the company. Fraud reports all over. Live and learn.

3 December 2025
Unprompted review

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