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Norstatpanel - Germany Reviews 66

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TrustScore 2 out of 5

2.0

Market Researcher
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Pasinger Hofg�rten, Kaflerstra�e 2, 81241 M�nchen, DE

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Company details

  1. Market Researcher

Written by the company

At Norstatpanel your answers to our surveys form the data that market researchers can work with. Membership with Norstatpanel is completely free and non-binding and may be cancelled at any time. As a member you are regularly invited to take part in questionnaires and studies. Membership with Norstatpanel is by invitation only or as part of a special promotion. For reasons of research methodology, we cannot offer membership directly to those interested in participating in Norstatpanel.

Contact info

  • Pasinger Hofg�rten, Kaflerstra�e 2, 81241, M�nchen, Germany

2.0

Poor

TrustScore 2 out of 5

66 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

totally Scam!

totally Scam!! I had collected €30 in my account on Norstatpanel. As soon as I tried to redeem the first part of it through gift cards, my account was immediately frozen. Since then, I have not been able to access my account or withdraw anything.

I have contacted the support team several times, but I have not received any response for more than a month. If this is not a scam, then what is it?

15 March 2026
Unprompted review
Norstatpanel - Germany logo

Reply from Norstatpanel - Germany

Hello Ahmed - Thank you for sharing your experience.
We’re very sorry to hear about the situation you’ve described – we understand how frustrating this must feel, especially when you’ve spent time participating in surveys and were expecting to redeem your rewards.

This is certainly not the experience we aim to provide. We would very much like to take a closer look at your case and understand what has happened. We have therefore passed your case on internally so it can be reviewed as soon as possible.

Thank you for your patience, and we hope to resolve this for you shortly.

Kind regards,
Norstatpanel Team

Rated 1 out of 5 stars

USER BEWARE: Kafkaesque Experience

I had been faithfully filling in surveys for years, up to the VIP level. For most of the time, it went OK - even though survey glitches were very common, they used to have actual humans responding to reports. Well, those days are over. Suddenly, when I want to actually redeem the Coins (credits) I've earned, I get an automated message saying my account has been blocked for "unusual response behavior." I ask twice for detailed information, and every time I only get the same bot message. It's impossible to get through to a human. Be warned: Norstatpanel will falsely accuse you of wrongdoing but refuse to tell you what crime you've committed, and it appears to be triggered by an attempt to redeem the credits you earned. Massive ripoff!

16 June 2025
Unprompted review
Norstatpanel - Germany logo

Reply from Norstatpanel - Germany

Hi AB - Thank you for your review

We’re sorry to hear about your experience and the frustration it has caused. What you describe is not the kind of experience we want any of our members to have.

Please note that for privacy and security reasons, we’re unable to discuss account-specific details publicly. However, we would very much like to look into this matter further and assist you directly.

We encourage you to contact our support team at
support-uk@norstatpanel.com. Please include your registered email address and any relevant details so we can investigate and follow up accordingly.

Thank you again for bringing this to our attention – we hope to resolve it with you directly.

Best regards,
The Norstatpanel Team

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