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NorrdivaReviews 

2
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TrustScore 3 out of 5

2.9

Outdoor Clothing and Equipment Shop
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Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Gör stranddagar, sjöutflykter, camping och uteliv bekvämare med Norrdiva. 30 dagars nöjdhetsgaranti ✔ Enkel att ta med överallt ✔ Premium komfort för utomhuslivet ✔

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

All reviews

(2)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Efter modtagelsen af 2 stk

Efter modtagelsen af 2 stk. måtter og en rygsæk fandt jeg ikke at produkterne levede op til forventningerne. Der bliver reklameret med 30 dages fuld returret på deres hjemmeside. Da jeg tog kontakt ift. at returnere blev jeg først tilbudt 20% refusion, hvilket jeg takkede nej til. Derefter tilbød de 40% i refusion, begge gange med begrundelsen at det sparrede mig for tid og penge. Jeg afslog igen, hvorefter de oplyste mig en retur adresse. De bad om tracking nr. og info. Ift den pakke jeg sendte retur og det fik de, meeeen FedEx kan ikke få lov til at aflevere pakken på den givende adresse, så nu har jeg hverken fået penge retur for min ordrer, spildt 200kr på retur forsendelsen og har ikke hørt fra Norrdivas “kundeservice” ift mine henvendelser ift. de informationer som FedEx skal bruge for at kunne aflevere min pakke.
Jeg kan på ingen måde anbefale nogen at købe noget hos dette firma👎👎

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Levering

Jeg har bestilt 2 måtter, det mærkelige er at man ikke får en bekræftelse på at de har modtaget bestillingen, men de kan godt finde ud af at have pengene før varen er sendt
Det er bare i👎👎
Lone Mathiesen

13 June 2026
Unprompted review
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Reply from Norrdiva

Hej Lone,

Tak fordi du tog dig tid til at dele din oplevelse og vi er virkelig kede af, at dit første indtryk ikke har været, som det burde.

Du burde have modtaget en ordrebekræftelse automatisk kort efter dit køb. Den kan desværre i nogle tilfælde ende i spam eller uønsket mail, så vi vil anbefale at tjekke der først.

Beløbet reserveres ved bestilling, hvilket er helt normal praksis ved onlinekøb, mens vi klargør ordren til afsendelse.

Hvis du sender os dit ordrenummer eller den e-mail, du bestilte med, finder vi straks din ordre og sørger for, at du får en opdatering.

Vi håber, at vi får mulighed for at vende din oplevelse, når du modtager dine måtter. 💛

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