Nordstrom Reviews 2

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

"AMAZING SHOES FOR A GREAT PRICE!!"

MY 1ST ONLINE ORDER FROM NORDSTROM AND I AM IMPRESSED!! BOUGHT DR.MARTENS LOWELLS IN MIDNIGHT BLUE, THEY WERE HAVING A SUPER SALE. I PLACED THE ORDER THURSDAY NIGHT AND THEY WERE ON MY PORCH SATURDAY NIGHT..

13 November 2025
Unprompted review
Rated 1 out of 5 stars

poor customer service in S,C, Plaza designer shoes

I'm very disappointed in the customer service in the designer shoe department. I shopped Nordstrom in S.C. plaza for about 30 years. I went in recently looking for shoes. The older women whom I've seen there for may years came up to me. as soon as I asked for wide shoe, she turned me over to another employee. The young man was in a hurry to leave and go to another client. I was a level 4 for many years. I won't be any longer.

27 February 2021
Unprompted review

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