Nordic Knots Reviews 

I had an appointment to visit London store on the 25 may there was no one there. Have called customer services. No response. ,, emailed ignored all so. Not a good start. Was going to order a 1795£ rug.

I was satisfied with the purchase, the follow up throughout the buying process, and the product’s value for money. I would purchase again.

Absolutely thrilled with my new wool rug for my bedroom. Feels amazing under foot. Thank you

Amazing rugs, great designs, excellent packaging and communication on drop off / shipment.

The runner is perfect for my kitchen. It is attractive, sturdy, and comfortable. I love it.

Customers warrant phone calls when disappointed.

The rugs are beautiful and the best quality I’ve seen. Their customer service was fantastic when I couldn’t make up my mind. Highly recommend.

After my initial disappointment with the quality of the rug, Nordic Knots contacted me and provided me with a new one (which did meet my expectations).
Issues can happen, but if they are solved adequately as in this case, I am still a very satisfied customer.

We are very happy with the carpet we bought.
It has been delivered very quickly and well wrapped.
The quality of the material and the design are very pretty and it looks natural.

We often leave reviews when something goes wrong. But this morning after quite some time I looked at my rug and how nice
makes my living room and thought: these guys deserve a good one.
I ordered a few months ago. The wait was on the longer side (around 2 months), but when the rug arrived I was very happy with the quality that is genuinely superior. It looks even better in person than in the photos.
What also made me happy was the customer service. I had purchased about a month before Black Friday, and when the price dropped during the sale, the team refunded me immediately the difference when I prompted them on the matter. They didn’t have to do that, and that extra step was appreciated.
If you can be patient with the lead time on some of their product this is absolutely worth it. Highly recommended.

It will be ideally if your delivery includes door to door or white glove service.

I love Nordic Knots rugs! We have 5 of them in our house. They are all beautiful and understated additions to our contemporary seaside home, but would compliment any decor. They are high quality and reasonably priced.

What I got after choosing from a photo on line was exactly what I was expecting. Dealt with promptly and efficiently. Thank you

The carpet is very beautiful. No smell of wool which is very good, but it has arrived with light stains.

Our rug arrived quickly and looks beautiful in our bedroom.

Will never purchase again. Received my order wrong 4 times.

Everything good, until delivery, which took quite some time (but still not a ko criteria to me). Also, transport packaging was very poor (basically wrapped in a single plastic foil that was showing signs of cutters).

BUT: Mostly disappointing were the rugs, which did not correspond at all to the pictures. I know that color can vary when seen online or in real life (I order a lot online and I am aware of that). But in this case, both rugs were by far not what was shown on the pictures. Absolutely no parallels. Also, one of the rugs smelled so badly that I had to get rid of it after two weeks (I wanted to give it time and hoped that with open windows, the smell would fade with time. I was wrong).

I am disappointed as the online presence of Nordic Knots was very promising.

Love my pecan rug

Nice products, and very good customer service

Quality not worth the money. Nice packaging. Nice branding. Product is whatever