Nonanalu 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give 0 stars I would! Purchased a camping hot water setup….never arrived. Also charged in USD so that’s a red flag! Tried ringing, looked up their address & sent emails. SURPRISE SURPRISE... See more

Rated 1 out of 5 stars

Ordered Metal Art from Nonanalu. Paid AUD 127, online tracking shows parcel will be delivered in 20days, parcel never reached me. They are scam. There is day to day tracking to track the packet is a... See more

Rated 1 out of 5 stars

I ordered a Schnuggle bath Bundle and automatically trusted the website due to the Paypal option. Upon payment you are charged in USD and the receipt/order confirmation page takes you to a foreign web... See more

Rated 1 out of 5 stars

This company website is a scam. It offers PayPal and after submitting payment you get a payment failed or cancelled sign but it’s already processed on PayPal with a bogus name and email that disappear... See more

Company details


Contact info

All reviews

(41)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered Metal Art from Nonanalu

Ordered Metal Art from Nonanalu. Paid AUD 127, online tracking shows parcel will be delivered in 20days, parcel never reached me. They are scam. There is day to day tracking to track the packet is also fake. Their email ID in contact detail is also fake, email bounce back, not responding to emails. 17track courier service is also involved shows wrong entries of parcel tracking. I have been scammed... Our hard earned money is been ripped off by these
bloody dogs. HAVE SOME SHAME NONANALU

12 September 2025
Unprompted review
Rated 1 out of 5 stars

They are a scam company

They are a scam company. They just advertise products and never ever send them . I was lucky to have caught on to them quick enough to block payment. They never answer any emails or any other correspondence. KEEP AWAY THEY ARE THIEVING DOGS. One star ratting is to muchKEEP AWAY AND EVERYONE SHOULD REPORT THEM

1 August 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam
Do not buy from these con artists. You won't receive anything in return for your payment. I received a little information on them from my bank - currently they are based in Paris, France. But it appears they ceased in mid July. Or at least they've stopped using Nonanalu.
Bopeng Li, Xuesheng Li, Kaiquang Li are the people behind this scam. Here's the trading details in France -
Jensen L
254 RUE VENDOME
69003 LYON
If you are a victim of these people you can report them to the French authorities here - demarches.service-public.fr
Hope this helps prevent someone else from being ripped off.

9 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS SITE

DO NOT ORDER FROM THIS SITE. I ordered a cocoon cot for my daughter’s first baby. Babies now 3 weeks old , cot never came. They won’t reply to messages and thu ph number does not exist. I unfortunately paid with my bank card and can not get a refund. I am so angry.

17 June 2025
Unprompted review
Rated 1 out of 5 stars

This is a bogus supplier

This is a bogus supplier! If you have paid using Paypal then if you have not received your item then ring Paypal 02 82239500.I did this after wasting four hours trying to go through their complaints system and had my refund approved in less than five minutes

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Negative 5 stars

- 5 stars, the site is a scam, i was charged $US to Seller information:Juan carlos Sanchez
fiserhobergbAToutlook.com
This why I started querying it... I'm surprised they e-mailed order confirmation. They do not respond to e-mail, and their Australian phone number is bogus, PAYPAL refunded my funds instantly... THANKFULLY

10 July 2025
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would! Purchased a camping hot water setup….never arrived. Also charged in USD so that’s a red flag! Tried ringing, looked up their address & sent emails. SURPRISE SURPRISE nothing exists! Luckily I was covered by PayPal and received a refund. In future I will definitely look into online companies before purchasing. A huge wake up call!
DO NOT BUY FROM THIS COMPANY…THEY ARE FRAUDS!

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a cot

Ordered a cot, haven’t had any correspondence since the fist confirmation email, the phone has been disconnected, no email reply’s and I didn’t even know I had a pay pal account I can’t remember signing up for one, and can’t get into it because I haven’t got a password, people shouldn’t be able to get away with scamming innocent people, SHAME ON YOY NONANALU 😡

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Took my money

Took my money, unable to be contacted, item never shipped. Paid with PayPal thought it was a legitimate website - DONT TRUST THIS WEBSITE

5 July 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a Schnuggle bath Bundle and…

I ordered a Schnuggle bath Bundle and automatically trusted the website due to the Paypal option. Upon payment you are charged in USD and the receipt/order confirmation page takes you to a foreign web address. I didn't receive any email. I raised the issue with Paypal and received an immediate refund. No case review. They must be getting a lot of complaints so i'm not sure why they haven't closed down the seller. Anyway if you pay by paypal just opena dispute and get your money back. I did get $5 less because of the exchange rate.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam scam scam

Bought a pram, never received it, tried emailing them and nothing, calling them and the number doesn't exists. Tried a payment dispute with PayPal, and they said it's legit payment so they can do nothing ... Bullcrap Nonanalu and PayPal.

29 June 2025
Unprompted review
Rated 1 out of 5 stars

This company website is a scam

This company website is a scam. It offers PayPal and after submitting payment you get a payment failed or cancelled sign but it’s already processed on PayPal with a bogus name and email that disappears from your purchase list after 24 hrs or so with no way of contacting them. Open a complaint with PayPal saying goods not delivered and try for a refund.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Clever scammers!..

Bought a post hole digger in AUD but was charged USD in checkout. This was the first thing that got my attention. Didn't arrive.. Found out contact details are bogus (try calling number)... Then read reviews and felt like a fool.
Luckily i made a Paypal claim and got my money back. But if 50% of people don't bother to do that, these scum bags are still doing well in stealing money, and will continue. Now you know they are scammers, please spread the word to protect your friends and family.

24 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look