Bought over Xmas. Shipping was fast and on time! Finally time for feedback: Targets pain points well; Is the perfect size; Gentle massager and not aggressive; Long battery life; Not too... See more
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I ordered on December 13, with the one to five Days shipping date didn’t process till the 17 and I intended to order it for Christmas. I tried looking at the tracking website but it does not show and... See more
Everything went well with ordering and shipping. I purchased just before Christmas and the ordering process was easy. I got my product before Christmas, which was also great, since it was a gift for m... See more
My only complaint is that it was not made clear when ordering that there was no stock. It took me emailing to find that out after already waiting several weeks. Your support was great in helping me as... See more
Company details
Written by the company
Self-care essentials for women. We want to see you become the best version of yourself.
Contact info
United States
- nomisk.com
Hasn’t replied to negative reviews
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I can't track the package
I can't track the package. I don't know if it reached the location. It won't show up on any tracking websites provided. This is a Christmas gift for my pregnant wife.
Not recommended, poor customer service
My wife didn't like it as it wasn't helping her. Its mildly warm on all modes, no option to change heat level. Within 3 days I wanted to return. MUST KNOW that return is not straightforward. You have to contact them via email. They would ask for pictures of the product and packing. If they approve your pictures, then comes the best part, you have to pay for the packing and shipping to Las Vegas. NO FREE RETURNS. So think again if you want to order it l. Lol. I returning it anyway!!
I tried to cancel and I was told no
I tried to cancel and I was told no. After being told I couldn't cancel and get a refund, it took 5 days to send my order. During that 5 day wait period, it shouldn't be a problem to cancel and receive a refund. I was told the reasoning was due to the Rapid processing system. It's not very Rapid. I was hoping to have it by Christmas but now that's looking less likely. I will be returning it. It feels like the company forces the product down your throat without of any remedies.
High expectation big disappointment
The back massager doesn’t have multiple options and it’s very light to the touch. The heat is also not strong. The extended belt Velcro is weak as I have tried it while 9 months pregnant. The battery life sucks as well. Good thing is that it automatically turns off itself. But overall for the price it is overrated in my opinion.
As per the neck it mainly focuses on two spots and doesn’t loosen any tightness in neck. The one good thing is that it turns off by itself but for the price I had a higher expectation. It does have multiple options but they feel the same. I would compare it to a tense machine that is used in physio therapy. The automatic speaker is also kind of annoying when telling each function and it’s level.
Not really your fault but you picked…
Not really your fault but you picked shipper so I’ll blame you. Back heater I ordered has been sitting at same spot in CA since the 13th. Very unhappy due to being a Christmas gift for my wife.
It has been 40 days and no order has…
It has been 40 days and no order has arrived. I have emailed 3 times to this email address infonomisk.gmx.net and no reply. I have tried to find the legit website from where I bought the product a mama jumper and now it no longer exists. Be careful before you use this !!!
Ordered The product on the 13th and on…
Ordered The product on the 13th and on the 20th the product is still not been moved outside of the originating state. Do not believe I will receive this item before Christmas.
I wanted to cancel my order but you…
I wanted to cancel my order but you didn't give me a chance to do so before shipping the item. That's really poor customer service on your part.
shipping delay
i am a little concerned why it took 5 days to ship my product. there was no delay notice on website. concerned that my gift will not arrive by christmas now.
Not very happy with shipping
Not very happy with shipping. Ordered as a Christmas Gift. The shipping tracker showed that it has gone through 6 steps, but has yet to leave Hayward, CA.
Beginning to regret the purchase now.
2 days for shipment after you said you…
2 days for shipment after you said you will ship it in one hour. Do not send this spam
Purchased a Maia last year for my wife…
Purchased a Maia last year for my wife and she loved it. This year I bought the Kleio, Kore & Luna… great company! I even asked for a discount via email before my purchase and they provided me with a coupon code and saved over $60
Product looks great
Product looks great, but i doesnt have it yet that i already have the survey. I bought it for my wife's birthday present, i hope she will like it, and if not i hope it will be less than 30 days (buying, packing, storing until THE day, receiving it, wait for periods to test, etc.) Maybe a 60 days could be awesome. + makes girls have 2 tries instead of one.
I ordered a long time ago
I ordered a long time ago. dec 7th said 5 days. do i need a refund? is this a scam
I tried emailing because I got an extra…
I tried emailing because I got an extra charge after the initial purchase of the back and neck massager. I haven’t been emailed back as to why I received an extra charge.
Shipping time is a lie
Shipping time is a lie, I ordered 10 days ago and have not received any updates on my package. Also double the price of the average unit of the same function. Terrible communication from this company
Did not receive the product yet
Did not receive the product yet. When I ordered your product I was told 5 to 7 days, its been 11 days and still counting and now the product doesn't even show when I go to track. You ask your customers to be honest and constructive, so here I am being honest about your company not being honest about the timeline and constructive, when I buy your product I fund constructing your company. May be your company should try being honest.
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