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Nola Amsterdam Reviews 

2,010
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their beautiful designs and excellent craftsmanship, often noting their impressive durability even with regular wear and exposure to water. The customer service consistently receives high marks for being quick, friendly, and highly supportive, with many appreciating their efficiency in resolving issues and providing replacements. Reviewers also frequently highlight the fast delivery and overall smooth process, making the purchasing experience pleasant. However, some customers noted concerns regarding product quality, with items occasionally breaking, arriving defective, or not meeting expectations in terms of material appearance. A few people also experienced issues with order fulfillment, such as delayed deliveries, lost packages, or receiving incorrect items.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful, stylish, and... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising the products as amazing,... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the fast, friendly, and helpful... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping times, with some... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good quality. I got my bracelets more than 1 year ago. I had people who congratulatulated me for buying my bracelets because they thought they were real gold and that I made a big investment. No... See more

Company replied

Rated 4 out of 5 stars

The jewelry is of excellent quality and beautifully crafted - exactly as expected! Returning a few items was a bit tricky, so I’ve deducted one star for that. Overall, I’m very happy with my purchase... See more

Company replied

Rated 5 out of 5 stars

Their products are beautiful and fairly priced, but honestly that’s not the reason I’m writing this. What really impressed me was the way they handled everything as a brand. Online shopping can feel c... See more

Company replied

Rated 5 out of 5 stars

Totally satisfied. After a small shipping error, i contacted the customer service and within just a few days they promptly solved the issue by sending me the correct pair of earrings, which was a bi... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Waterproof Everyday Essentials - Welcome to the journey to find your luxury values.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,010)

297 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good products

Good products, fast shipping.

27 November 2025
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Dear!

Thank you so much for your kind words! We’re glad you’re happy with the products and the shipping. 😊 We look forward to serving you again!

xoxo
Team Nola

Rated 4 out of 5 stars

excellent quality

The jewelry is of excellent quality and beautifully crafted - exactly as expected! Returning a few items was a bit tricky, so I’ve deducted one star for that. Overall, I’m very happy with my purchase and would definitely shop here again.

24 November 2025
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Isli!

Thank you for your honest feedback! 🌟 We’re delighted to hear that you’re happy with the quality and craftsmanship of your jewelry. We truly appreciate your patience with the returns process and will take your note on board to make it smoother in the future.

We can’t wait to welcome you back for your next purchase! ✨

xoxo
Team Nola

Rated 5 out of 5 stars

Obsessed!

Obsessed!! Have had my earrings en necklaces for a couple of years now and the quality is still the same as when I first bought them!

11 December 2025
Unprompted review
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Ricky,

Thank you so much for your kind words! We’re thrilled to hear that you’ve been enjoying your earrings and necklaces for years and that the quality has stayed top-notch. Your support means the world to us! ✨

xoxo
Team Nola

Rated 4 out of 5 stars

Beautiful products

Beautiful products and great customer service with fast response times

20 November 2025
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Simon!

Thank you so much for your kind words! We’re delighted to hear you’re happy with our products and service 😊✨

Thank you for you for your feedback!

xoxo
Team Nola

Rated 5 out of 5 stars

Rings

I've been wearing Nola rings for over 2 years now and I'm still very happy with them!

10 December 2024
Unprompted review
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Reply from Nola Amsterdam

Hi Emma!

Thank you so much for your loyalty! 💍 We’re thrilled to hear you’re still loving your Nola rings after all this time ☺️✨

We greatly appreciate your feedback!

xoxo
Team Nola

Rated 5 out of 5 stars

Lovey bracelet and necklace

Lovey bracelet and necklace. My order also came very fast. I’m super happy with it!

2 December 2025
Unprompted review
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Sophie!

Thank you so much for your lovely feedback! 💕
We're thrilled to hear that you love the bracelet and necklace, and that your order arrived quickly. Your happiness means a lot to us!

If you ever need anything else or have any questions, we’re always here to help. Enjoy your new pieces! ✨

xoxo
Team Nola

Rated 5 out of 5 stars

Great service and fast response

Great service and fast response by the customer support! I love this company.

2 December 2025
Unprompted review
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Annemijn

Thank you so much for your kind words! We’re truly happy to hear that you’re pleased with our service. Your support means a lot to us, and we’re always here whenever you need anything. ❤️

xoxo
Team Nola

Rated 5 out of 5 stars

overall great experience

Not only are the items great quality, but the customer service is also amazing! super quick to respond and really helpful! :)

5 November 2025
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Reply from Nola Amsterdam

Hi hannah,

Thank you so much for your kind words! 😊 We’re thrilled to hear you love the items and our customer service. Your feedback means a lot to us! 💛

xoxo
Team Nola

Rated 5 out of 5 stars

Fast and good service

2 November 2025
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Elle,

Thank you! We’re really glad to hear you were happy with our fast and good service. It means a lot to us!

Can't wait to see you again soon! :)

xoxo
Team Nola

Rated 5 out of 5 stars

I truely love Nola and all of their…

I truely love Nola and all of their pieces. Really really good quality and lovely designs. Really great gifts as well! I have been ordering for years and will continue to do so. Costumer Service is also very supportive and helpful! 🤍

25 November 2025
Unprompted review
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Verena,

Thank you so much for your kind words! 🤍 We’re thrilled to hear that you love our pieces and that they’ve been such special gifts. Your continued support over the years truly means the world to us!

We’re also glad our Customer Service has been helpful—your happiness is always our priority. ✨

xoxo
Team Nola

Rated 3 out of 5 stars
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Els,

We’re very sorry to hear that the bracelet feels too small. 💛 Could you kindly send us an email at info@nola-amsterdam.com with a photo of the item? This will help us assess the situation and find the best solution for you.

Thank you for your understanding!

xoxo
Team Nola

Rated 4 out of 5 stars

Good quality products, old design

Very good quality. I got my bracelets more than 1 year ago. I had people who congratulatulated me for buying my bracelets because they thought they were real gold and that I made a big investment. Nola products not only look like great quality, but I have been wearing them all this time while showering or swimming in the pool and in the sea. They still don't itch and they look perfect. I am giving 4 stars instead of 5 only because I would like to buy more (contemporary statement designs) and they don't have this. Clean contemporary statement design: rings, bracelets and long ( until the bellybutton) golden necklaces. Such a shame. This is the reason why I bought from the competition but their quality is very bad: the gold cover looks so white and pale.
I hope Nola will create better designs!

23 November 2025
Unprompted review
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Bianca,

Thank you so much for your detailed and thoughtful feedback! ✨ We’re thrilled to hear that you’ve been enjoying your bracelets for over a year and that they’ve held up so well—even through swimming and showering. It truly means a lot to us that our pieces feel like real investments and continue to delight you.

We also really appreciate your input on contemporary statement designs. Your suggestions are invaluable, and we’ll definitely keep them in mind as we develop new collections. We hope to surprise you with more designs you’ll love in the near future! 💛

xoxo
Team Nola

Rated 5 out of 5 stars

Excellent quality and design of the…

Excellent quality and design of the jewellery; fast delivery

28 October 2025
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Andrea,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved the quality and design of the jewelry, and that your order arrived quickly.

Your support means a lot to us! ✨

xoxo
Team Nola

Rated 5 out of 5 stars

Highly Recommend

I bought from them 3-5 times now. They ship fast. The only time they didn’t ship was Bec the item sold out. But they contacted me and replaced it with another item. The customer service is very good which tells a lot about the business❤️

11 November 2025
Unprompted review
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Emy!

We're so happy to hear you've had such great experiences with us! Thank you for mentioning our customer service – it's something we really pride ourselves on. We appreciate your recommendation and your support means the world to us! ❤️

xoxo
Team Nola

Rated 5 out of 5 stars

Durable jewelery

I have been wearing one of their necklaces almost non-stop for the past years. Recently I purchased some earrings, rings and a bracelet.

I really love the rings, and due to multiple delays I was gifted an additional item!

23 October 2025
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Amber!

Thank you for your wonderful review! We're so happy you love your new rings, earrings, and bracelet. We apologize for the delays you experienced, but we're glad you enjoyed the extra item as a gift! We truly appreciate your support.

xoxo
Team Nola

Rated 5 out of 5 stars

Very friendly and helpful service

Very friendly and helpful service. Love the products, good quality!

7 November 2025
Unprompted review
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Dana!

Thank you so much for your kind words! 😊 We’re thrilled to hear you love the products and had a great experience with our service. Your support means a lot to us!

xoxo
Team Nola

Rated 5 out of 5 stars

Beautiful jewelry

Beautiful and very good quality jewelry.

12 October 2025
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Mrs. Sacha!

We're so glad you appreciate the beauty and quality of our jewelry! Thank you for the wonderful review! It means a lot to us! 💖

xoxo
Team Nola

Rated 5 out of 5 stars

Sweet presents

Fast delivery, sweet products -happy 💕

10 October 2025
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Reply from Nola Amsterdam

Hi Claudi!

Thank you so much for your lovely review! We're so happy you're enjoying our products! 💕

Can't wait to see you again soon :)

xoxo
Team Nola

Rated 5 out of 5 stars

Excellent product

Excellent product. Nice Price. Fast delivery

1 October 2025
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Frank!

We're delighted to hear you had a great experience with Nola. Thanks for choosing us and we hope to see you again soon! :)

xoxo
Team Nola

Rated 4 out of 5 stars

Beautiful neclace which looked exactly…

Beautiful neclace which looked exactly as pictures showed. Delivered on time in a nice box with a handy ziplock bag. My friend was very happy with her gift.

27 September 2025
Nola Amsterdam logo

Reply from Nola Amsterdam

Hi Maria!

We're thrilled to hear the necklace was perfect and that everything arrived smoothly. We put a lot of love into our packaging, so it’s great to know you appreciated it! Thank you soo much for your feedback :)

xoxo
Team Nola

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