Sale staff knowledgeable on the product we wanted. Great for our small Parish Council to be able to pay on invoice and by cheque - saves time spent checking out the company. Prompt processing and de... See more
Company replied
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See what reviewers are saying
Hi I’ve been dealing with a Chris Maton I found him very resourceful, polite & good phone manners thank you once again for all your understanding. Chris Eastwood Duval building take care all
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The sales team were great from getting sample to me to booking in delivery date. Re delivery, I requested driver call 30 mins before arrival, but he called on arrival. As delivery truck broke down i... See more
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I ordered a recycled picnic bench with backing support and was told the item would take 4-6 weeks to manufacture. After a week the wonderful news broke that it was already ready for delivery. I have... See more
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Company details
- Manufacturing Service
- also in
- Bicycle Rack
- Construction and Maintenance Office
- Construction Equipment Supplier
- Shelter
Written by the company
Founded in 1990, NBB has become the UK's Leading Manufacturer of Smoking Shelters. Not only do we offer Smoking Shelters but our extensive range exceeds 150 variations of Walkways, Canopies, Porches, Cycle Shelters and Custom Made Shelters, protecting your visitors and staff from the elements. If you are unsure of which shelter solution you need, call our friendly sales team for help and guidance. Furthermore to make life easier for you we offer an installation service anywhere on the UK mainland.
NBB Outdoors
Written by the company
- Manufactured in Poole, Dorset
- Call our helpful sales team on 0800 1777 052 for quotations or further information for any of our products.
No Quibble Guarantee
Free Delivery on all orders over £250
Orders up to £249.99 (excluding VAT) are charged at £9.50 per order. Shipping rate for signs is £3.95
Contact info
First Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road,, BH17 0LA, Poole, United Kingdom
- 0800 1777 052
- sales@nobutts.co.uk
- nobutts.co.uk
4.4
Excellent
100 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from NBB Outdoors
Fantastic to hear, Ben! Thanks so much for taking the time to review us.
We hope to see you again soon. Take care and have a great day.
Kind Regards,
NBB Outdoors Customer Service Team
Excellent quality and service…
Customer service were very helpful and selecting the best product, ordering and delivery was simple with prompt service
9 October 2022
Reply from NBB Outdoors
That's amazing to hear, Catherine.
Thank you for the 5* review. We hope to see you again soon.
Take care and have a great day!
Kind Regards,
NBB Outdoors Customer Service Team
We are really pleased with our purchase…
We are really pleased with our purchase of 2 large picnic tables. Easy to assemble, good quality eactly what we wanted.
16 December 2022
Reply from NBB Outdoors
We are so pleased you hear you are happy with your new picnic tables, Mr Allen. Thank you for taking the time to review us & we hope to see you again.
Merry Christmas!
Kind Regards,
NBB Outdoors Customer Service Team
Helpful lady on the phone
I enquired about a credit account for my company. The lady was very helpful and set up a £500 credit limit. The item I ordered arrived within 3-4 days. Service was great. I intend to use again as we are changing our outdoor furniture from wooden to re-cycled plastic.
3 November 2022
Reply from NBB Outdoors
That's great to hear! We are so happy to hear you are satisfied with the level of service provided and with your product, and we certainly can't wait to see you again!
Take care and have a great day.
Kind Regards,
NBB Outdoors Customer Service Team
good service thank you
thanks for your help on the telephone yesterday with getting it ordered looking forward to recieving our order
2 November 2022
Reply from NBB Outdoors
Thank you for your recent order, and for leaving us a 5* review!
We are so happy to hear our team was able to assist you, and we hope to see you again soon!
Take care and have a great day!
Kind Regards,
NBB Outdoors Customer Service Team
Great service
Ordered items arrived ahead of expectations and my queries were addressed promptly. Thank you
21 July 2022
Reply from NBB Outdoors
Great to hear, Kath. Thank you for your order & 5 star review, we hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Reply from NBB Outdoors
Fantastic to hear, Paul. Thank you for such positive feedback, we hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Ordered product six weeks ago and I…
Ordered product six weeks ago and I still have no idea when this will arrive. I have contacted company various times and they keep on making excuses. No communication from the company about a delay. This item wasn't cheap and is for my garden I have paid for the product and could have used another company.
Not good service.
15 June 2022
Unprompted review
Reply from NBB Outdoors
Good morning Suzanne,
I am really sorry for the delay for your order. I can see on your orders notes that you spoke to my colleague Sharon yesterday who gave you an update. Sharon has been liaising with our manufacturing department to get this order completed and sent out to you as fast as possible. I know that Sharon has advised that she will be in contact with you on Tuesday to make sure that you are being kept in the loop as much as possible.
Unfortunately, there has been a delay with the plastics and that has pushed out our ability to complete this order to which we are very sorry for. Please do rest assured we are doing everything we can do get this order out to you asap.
Sharon will be in touch with you on Tuesday as discussed yesterday.
Kind Regards,
NBB Outdoors Customer Service Team
Reply from NBB Outdoors
Just what we like to hear. Thank you for your order & 5 star review.
Kind Regards,
NBB Outdoors Customer Service Team
NBB kept in touch regarding the order…
NBB kept in touch regarding the order status. The website is easy to use.
21 April 2022
Reply from NBB Outdoors
Great to hear, Chris. Thank you for such positive feedback, we really appreciate it.
Kind Regards,
NBB Outdoors Customer Service Team
Top quality products with top class after sales service.
So efficient, prompt and professional service. Products are great quality. Their play benches so educational. The customer service was absolutely top class, it was so hassle free. I highly recommend NBB Outdoors.
I am planning to order few more very soon.
Thanks NBB Outdoors Thanks Ella.
7 April 2022
Unprompted review
Reply from NBB Outdoors
Thank you for your 5 star review. We love hearing such positive feedback from all of our happy customers and are so pleased that you are satisfied with both your order and our service.
Kind Regards,
NBB Outdoors Customer Service Team
Very efficient when ordering
Very efficient when ordering, able to reach a person on a phone to discuss things. one item was damaged but it was sorted very promptly to our satisfaction. Friendly, knowledgeable staff. Great service
30 March 2022
Reply from NBB Outdoors
Thank you for your feedback. We pride ourselves on our customer service and are so pleased that this was able to be sorted for you promptly.
Kind Regards,
NBB Outdoors Customer Service Team
Canopy installed process went very…
Canopy installed process went very smooth from start to finish, Very pleased with the end product. Would definitely recommend. Thank You
9 February 2022
Unprompted review
Reply from NBB Outdoors
Fantastic to hear, Steve. Thank you for your order & 5 star review, we're so pleased that you are happy with your canopy.
Kind Regards,
NBB Outdoors Customer Service Team
Benches are excellent
Benches are excellent. Ordered 4 engraved park seats with back. Some delays and mixed messages with staff saying different things during the ordering process but very happy with our purchases. Would definitely use again.
3 February 2022
Unprompted review
Reply from NBB Outdoors
Thank you for your feedback.
We're sorry to hear that you encountered the delays and confusion. We can see from looking at your order the engraving was quite complex and required some clarification. We apologise if this has caused you any frustration.
Thank you for your positive feedback regarding the benches, we are pleased that you are happy with your purchase.
If you wish to discuss this further please contact us on 0800 1777 052.
Kind Regards,
NBB Outdoors Customer Service Team
Fabulous products and service
I have purchased multiple recycled plastic benches, picnic tables and raw materials for our school sites. The service I have received from Jack Morgan and the quality of product is exceptional
3 November 2021
Unprompted review
Reply from NBB Outdoors
Thank you for your 5 star review, Alison. We're so pleased that you are happy with both your order and our service! We hope to see you again soon.
Kind Regards,
NoButts Customer Service Team
My product looks fantastic
My product looks fantastic! Also the customer service was excellent. All around 10/10 looks great in our yard
19 April 2021
Unprompted review
Reply from NBB Outdoors
Wow, thank you so much, Mike! We're so pleased you are happy with your order.
Kind Regards,
NoButts Customer Service Team
Friendly and helpful customer services
Customer services were friendly and helpful when I contacted them for information before I ordered. Once I received my Sheffield toast rack I needed to request assembly instruction which were sent immediately. I'm entirely happy with my purchasing experience with Nobutts.
22 January 2021
Unprompted review
Reply from NBB Outdoors
Thank you so much for taking the time to send us a wonderful review, Angela!
Hope to hear from you again.
Kind Regards,
NoButts Customer Service Team
Easy web link and prompt delivery
11 December 2020
Unprompted review
Reply from NBB Outdoors
Thanks for your review.
Kind Regards,
NoButts Customer Service Team
Excellent efficient service
Excellent efficient service, highly recommended.
8 December 2020
Unprompted review
Reply from NBB Outdoors
Thanks so much for this review, David.
Kind Regards,
NoButts Customer Service Team
Great service from the moment of…
Great service from the moment of ordering.
Product arrived on time.
Yet to open and evaluate product so therefore unable to give 5 stars at this moment.
Would recommend and will use company again.
16 October 2020
Reply from NBB Outdoors
Thanks a lot for your feedback, Louise.
Kind Regards,
NoButts Customer Service Team
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