Nobltravel Reviews 

12,303
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(12,303)

9,826 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service is non existent

Customer service is non existent. Tried the tele. # found on their facebook site, no answer. Tried their on line chat, no response, tried emailing them, no response. Never received product but did get charged. Feels like i got scammed. Would not recommend NOBL to my worst enemy.

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Mark,

Thank you for your patience while we looked into this. We're pleased that Grace, our Customer Success Manager, was able to connect with you personally and go over your request to cancel and receive a refund on the order you never received.

She will continue updating you on the status directly and will stay with this until it's fully resolved to your satisfaction.

Best regards,
NOBL

Rated 5 out of 5 stars

SO beyond satisfied!

I ordered a carry-on bag and the matching duffle bag and I am soooo insanely excited for them both! I've used them on several trips so far and want the whole collection! They role well, fit perfectly on different types of aircraft, have great storage capabilities, and they look great too! I get so many compliments. My mom and I traveled recently and she loved them so much that she's already ordered a set of her own. The communication I've had from the NOBL team has also been top-notch when I had questions during my packages delivery process. I'm beyond satisfied and would recommend NOBL to anyone. Completely worth the price!

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Resa,

Your excitement really comes through. We love that the carry on and duffle have worked so well across several trips and even inspired your mom to order her own set.

Regards,
NOBL

Rated 5 out of 5 stars

Absolutely the best looking luggage in the Airport

Absolutely the best looking luggage in the Airport but also the best luggage that works like a personal assistant. Spinner wheels glide like ice across the floor… Storage is maximized with spacious compartments. Ooooh and yes and it durable! Last luggage you’ll ever buy guaranteed!

2 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Terry,

“Works like a personal assistant” is such a great way to put it. We love that the smooth wheels, spacious design, and durability have made your NOBL stand out in every way.

Regards,
NOBL

Rated 5 out of 5 stars

Recently used on my trip to Orlando…

Recently used on my trip to Orlando Florida. Once I got there I observed that the airline had dented one corner but other than that and on the return flight there were no other issues.
It has replaced my Samsonite as my preferred luggage

9 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Roderick,

Becoming your preferred luggage after its first trip is quite a compliment. We are glad your NOBL handled the journey well and earned its new place in your travels.

Regards,
NOBL

Rated 5 out of 5 stars

I love the sturdiness of the luggage

I love the sturdiness of the luggage. The fact that I could charge my devices and have a drink holder as well. I once had to check it because I was on a smaller plane and I love that baggage claims didn’t tear it up. It was still intact.

21 August 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Tootsiepop,

The sturdy build really showed its value when your carry on had to be checked. We are glad it came through intact, and that the charging feature and drink holder are making travel more convenient too.

Regards,
NOBL

Rated 4 out of 5 stars

updated review

NOBL ended up helping me with the return issue .... took a few hours waiting for their LIVE CHAT but found a phone number on REDDIT and successful spoke to someone after a 30 min wait.

10 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Lisa,

We appreciate the update and are glad our team was able to help get your return issue resolved. Thank you for giving us the opportunity to make things right.

Regards,
NOBL

Rated 5 out of 5 stars

I absolutely LOVE this carryon

I absolutely LOVE this carryon! It rolls effortlessly, and is so easy through the airports! And it looks good! I’m looking to get the full size version next!

27 June 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Sarah,

Effortless rolling and a great look make airport travel so much easier. We love that your carry on has you already thinking about the full size version.

Regards,
NOBL

Rated 5 out of 5 stars

I am giving 5 stars to Brody and the…

I am giving 5 stars to Brody and the prompt way in which he handled my issue, a credit to any company.....the other staff that I dealt with before Brody was involved could do far worse than learn from his communication and prompt resolution of a customers issue. WELL DONE

11 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Pat,

Brody will appreciate this recognition. We are pleased his clear communication and prompt action brought your concern to a successful resolution.

Regards,
NOBL

Rated 5 out of 5 stars

These bags really hold up well

These bags really hold up well. I’ve used mine for over a year, once a month and I even dropped it downstairs and it is still like new. Highly recommend!

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Patricia,

Using it every month for over a year and still having it look like new is impressive. That kind of durability is exactly what we want NOBL to deliver.

Regards,
NOBL

Rated 5 out of 5 stars

I absolutely love this luggage set

I absolutely love this luggage set! The durability,quality. And size of the carry-on, check-in and weekend bag are all amazing. And the variety of colors makes it even better!
I love this set so much that I'm buying a set for my daughter, too. Definitely a great purchase!✈️✈️

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Kiesha,

A full set you love enough to buy again for your daughter is a wonderful compliment. We are glad the durability, sizing, and color choices all made such a strong impression.

Regards,
NOBL

Rated 5 out of 5 stars

The carry on is tough and secure

The carry on is tough and secure. I love the secured laptop side. It doesn't take much away from the luggage side and the charging cord to use an external battery pack and the ports on the outside of the bag are now charging ports is a nice feature. The wheels roll so easily that it's a breeze to roll around the airport

14 July 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Mark,

The secure laptop compartment, convenient charging ports, and effortless wheels make a great travel combination. We are happy your carry on is making airport travel that much easier.

Regards,
NOBL

Rated 5 out of 5 stars

Bought 2 sets of Weekender

Bought 2 sets of Weekender, carry on and larger roller. Met my needs perfectly. Customer service has been great! Had a couple minor issues, their response has been great!

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Hal,

Two complete sets that fit your travel needs perfectly is great to hear. We also appreciate you recognizing how quickly our team responded when those minor issues came up.

Regards,
NOBL

Rated 3 out of 5 stars

Not impressed

Found the product quality seems fair. Shells feel flimsy and have no internal reinforcement. We’ll see how it holds up. Certainly not worth the supposed exorbitant list prices. They are constantly having sales, which reinforces the inflated list prices.
Be very careful to check overall dimensions compared to the airlines. Almost all airlines the maximum carry-on before oversize surcharges is 62” total including the wheels. Nobl’s 28” check-in all-in-one is 63” total. Why would you not try to fit within the airline requirements.
Their return policy initially sounds ok except that the cost to return a larger bag can cost upwards of $200 via any of the carriers, which at that time was what was paid for the piece. It was our mistake not confirming dimensions, because of this we tried to no avail to get them to issue a return label. They refused and would not even help with reduced shipping cost.
Extremely dissatisfied with customer service. The are difficult to get in contact with and the online chat was useless. Many phone calls had wait times over 15 minutes. They also did not return calls that they said they would and you can forget about getting a reply to their emails.
The real kick in the head is we found Amazon selling some of their luggage which had a free return.

25 July 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Robert,

Thank you for sharing your detailed feedback. We’re pleased that Brody was able to personally take ownership of your case, assist with the return, and provide a return label to help resolve the issue.

We also appreciate your comments regarding product dimensions, return costs, and our customer service communication. This feedback is valuable as we continue working to improve the overall customer experience and make our policies and product information as clear as possible.

Thank you for giving us the opportunity to make things right.

Best regards,
NOBL

Rated 5 out of 5 stars

Only Because Of Leslie Monroe My Nobi…

Only Because Of Leslie Monroe My Nobi Experience Was Off The Chart Amazing. The Patience And Support Leslie Provided To Me Was What A Senior Citizen Like Me Needed.
I Felt Valued And Respected, Leslie Never Left Me In The Dark.

4 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Carla,

Feeling valued, respected, and supported can make all the difference. Leslie will be grateful to know her patience and dedication made your NOBL experience such a positive one.

Regards,
NOBL

Rated 1 out of 5 stars

I have submitted so many messages…

I have submitted so many messages within your "contact us" AI system within your website and no one has helped me whatsoever. I made this order two weeks ago and I never received my order - I made a claim with UPS and they haven't gotten back to me and when I did not know how to contact you or your website contact us button ( since it is so small and hard to find ) - I emailed the nobltravel email within your 24 hour policy ( I made the order on a Friday, I followed up on Saturday - that next Monday was Labor day ). I am within your policy and have been asking for someone to email me or help me for weeks now. This is ridiculous and spent over $1,600 on your luggage and was really looking forward to using it on my trip in two weeks. I need a resolution promptly.

1 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Colton,

Thank you for sharing your experience. We’re pleased that Brody was able to personally take ownership of your case and assist with the UPS claim and the outstanding delivery concerns.

We also appreciate your feedback regarding the difficulty reaching our team and navigating our contact options. We’re continuing to work on improving our support process and communication so customers can receive timely assistance when issues arise.

Thank you for giving us the opportunity to work toward a resolution.

Best regards,
NOBL

Rated 4 out of 5 stars

Have both the carry on and large…

Have both the carry on and large suitcase. So far very durable. Easy to clean but some scratches and marks have not come off. My only complaint is the carryon doesn’t fit above in all aircraft’s so they made me check it. I had to take out all of my electronics.

10 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi L Parker,

It is good to hear both pieces have held up well and are easy to care for. We also appreciate your feedback on carry on sizing across different aircraft, since that can vary by airline and plane.

Regards,
NOBL

Rated 5 out of 5 stars

Nobl worked to offer a deal that was…

Nobl worked to offer a deal that was perfect for the luggage I needed. The luggage is perfect for my travel style and works better than anything else I’ve tried - (solgaard, away). Customer service is top notch and I was kept up to date with the delivery every step of the way.

21 August 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Jennifer,

Finding luggage that truly fits your travel style is a big win. We are glad the service, delivery updates, and overall experience made NOBL stand out for you.

Regards,
NOBL

Rated 5 out of 5 stars

NOBL luggage was a great investment!!

NOBL luggage was a great investment!!! I love the easy maneuverability with the wheels, the clean design and vibrant colors. The luggage is very roomy and sturdy and fits all of my belongings perfectly. The separate compartment on the weekender for shoes is a nice touch. The locks on the luggage's are easy to set and super convenient to have. Don't walk, run to purchase your set today!!.

4 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Rashawnda,

We’re thrilled to hear your NOBL set has been such a great investment! It’s wonderful that the smooth wheels, vibrant colors, spacious design, and Weekender shoe compartment are making your travels easier. We truly appreciate your enthusiastic recommendation!

Best regards,
NOBL

Rated 1 out of 5 stars

Products not as described

Products not as described. Flimsy, damaged, missing items from order. Customer Service is lacking, at best. Worst experience.

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Nath,

Thank you for taking the time to share this with us, and for your patience through the earlier follow-up regarding the NOBL AIR trackers on your previous orders. We want to make sure this current experience gets the same thorough attention and is fully resolved for you.

Brody, our Customer Success Manager, will be reaching out directly to review your order and take care of everything for you. You can also reach him directly at Brody@nobltravel.com.

Best regards,
NOBL

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