Contacted the company and spoke to Leslie he was very helpful and very polite and considerate. It was an easy and pleasurable experience. Thank you so much Keslie for making a very uncomfortable sit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To be completely honest, after getting into a car accident, I was filled with anxiety about the claims process, especially after scrolling through some negative online reviews. I wa... See more
Company replied
I had reason to call today regarding an ongoing dispute with 3rd party insurer, spoke with "Harry" Harry was extremely helpful, courteous, knowledgeable and overall, professional From my intera... See more
Company replied
I would like to say the agent was very kind and professional,thank you and I look forward to hearing from you soon regarding the repairs.
Company replied
Company details
Written by the company
We are a customer focused claims management company who manage claims on an exclusive basis for Nelson Insurance Company Limited.
Contact info
Nelson House, 19 West Street, SM5 2PT, Carshalton, United Kingdom
- 020 8370 4994
- nobleclaims.co.uk
4.4
Excellent
322 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Very helpful , clear and understandable communication , polite and quick on taken and given information . Thank you.
24 September 2025
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Very easy to communicate.
Very easy to communicate with regarding my recent non fault accident.
Luke, the claims advisor, was very helpful and explained everything that I needed to know.
23 September 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Luke and his manager.
Leanne was very nice and helpful when…
Leanne was very nice and helpful when thought everything is needed to know at the time. Will see the outcome when I sent the information she asked for via email.
Thanks Leanne
Gareth ☺️
12 September 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Leanne and her manager.
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
They were very helpful with my claim…
They were very helpful with my claim today. They gave me all the information I need about who will pay and how is the claim going to affect my policy. They offered me a car also for when mine will be at the garage for repairs.
27 August 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Aaron at noble claims was a brilliant…
Aaron at noble claims was a brilliant help. He advised correctly and went one step ahead to make sure matters were solved in good timing. He delivered his promise. I was very grateful. He is a good asset to the team. Thank you.
14 August 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Aaron and his manager.
It was a great experience, very friendly and professional person, easily understood.
It was a great experience, this person was very knowledgeable and professional, he asked me all questions about the incident which I understood everything very clearly.
12 August 2025
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
I spoke to Kieron Blades about…
I spoke to Kieron Blades about reporting an accident and making a claim. Kieron was very professional in his approach, very respectful and he spoke as someone who knows his work, I really appreciate the way he communicated and how he gave all the information I needed in a clear and easy to understand manner. Thanks Kieron. I really appreciate.
Mr E. Banjoko
8 August 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Kieron and his manager.
Noble Insurance Company handled my…
Noble Insurance Company handled my claim horribly. A third party crashed into my parked car, but with no evidence, they insisted on a 50/50 fault ruling. I was not at fault, yet they pressured me to agree, threatening higher premiums if I didn’t. Their customer service was unhelpful, and the process felt like a scam to save them money. I’d never recommend them—look elsewhere for honest insurance! My reference no NCS-113739
11 June 2025
Unprompted review
Reply from Noble Claims Services
We are very concerned to see your review and after checking our customer database we are unable to find your details on our system, could you please email us urgent@nobleclaims.co.uk, so we can investigate the matter further.
Kieron helped me alot
Kieron helped me alot. And sort my issue out.
Thanks Kieron.
30 May 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
The agent Harrh M
The. Agent harry M was very helpful and solved the problem in few minutes
29 May 2025
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Helpful and kind
The gentleman I spoke to on the phone was very friendly and helpful with great customer service.
29 May 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
Amy knew her job
Amy knew her job. She was patient with me even when I wasn't and addressed my concerns. Customer service at it's best.
23 May 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Amy and her manager.
Nobel claim
Hi there would not recommend this insurance company they have been dealing with my claim for over a year an still not resolved an very bad customer service
22 May 2025
Unprompted review
Tara was so helpful and explained the…
Tara was so helpful and explained the whole process to me and made it very easy and stress free. Very grateful for your wonderful service 🌟
7 May 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review
EXTRAORDINARY SUPPORT.
I got in very difficult situation with this year renewal due to unfortunate circumstances. People in NOBLE CLAIMS, particularly Ms.TARA CAFFERKEY were extremely HELPFUL, but also went EXTRA mile to find the solution which at the end they did. Very PROFESSIONAL and likeable.. Thank you SO MUCH for ALL your WORK!
Can FULLY RECOMMEND.
1 May 2025
Unprompted review
Reply from Noble Claims Services
Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.
I spoke to the agent named ‘JEDIAEL’ to…
I spoke to the agent named ‘JEDIAEL’ to report a traffic incident on Wed 30/04/25, he was very friendly, punctual, & knowledgeable. He deserves the 5 star rating I gave him.
30 April 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review.
Excellent customer service from…
Excellent customer service from Jediael. Listened to what I had to say and was very patient and professional
25 April 2025
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jediael and his manager.
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