Noa and Parker Reviews 

57
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible service, waiters were slow and very forgetful. Bacon was greasy and definitely cooked early and re-heated. The rest of the food was just bland

Rated 4 out of 5 stars

Love the business - really interested to see how you develop. There’s a few things that would be great to improve the experience in subsequent releases Apple Pay / Google pay options seem inc... See more

Company replied

Rated 2 out of 5 stars

Too much hassle for staff at cafe. Scanning cup is not working consistently. It's too much like just getting your own keep cup, really. there added benefit of being able too access a send cup if y... See more

Company replied

Rated 5 out of 5 stars

great to see businesses actually caring about the environment SO good to see that there are businesses and initiatives that are ACTUALLY environmentally conscious. Great quality cups keep your dr... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Written by the company

Cafe meals delivered to you in our stainless steel reusable containers. No need to wash up: we collect the dirty containers for commercial cleaning. Reduce single-use waste with a new way to takeaway.


Contact info

1.8

Poor

TrustScore 2 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(57)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Love the service

Love the service, love the cups (insulated, don't affect the taste of the coffee). I will 100% keep using Noa and Parker and recommend to friends.
BUT, please get an app! The website is clunky to order from and it doesn't remember my email so I have to manually input all my data and sign in every time I go to order (which is a lot). Really not the end of the world, but annoying.
Still worth it to avoid single use cups x

22 February 2022
Noa and Parker logo

Reply from Noa and Parker

Hi Mariella, thanks for the great review, love to hear you're enjoying the service! Our team is working hard to create the best reusable experience for our members. Appreciate the feedback on our website, some exciting updates happening in the background. Stay tuned and keep up the great work, the planet thanks you.

Rated 5 out of 5 stars

Absolutely 1000% endorse and enjoy the…

Absolutely 1000% endorse and enjoy the scheme. Love the look and feel and function of the cups themselves too. Have used a total of abut 20 transactions via Veneziano now and think it's a great incentive. The coffee tastes better than a paper cup too. I did feel like the Terms and Conditions were a bit wishy washy when I read them but I'm sure as the scheme grows they will become more transparent. Overall very happy to continue to support.

6 October 2021
Noa and Parker logo

Reply from Noa and Parker

Thanks for the great review Dan! We love hearing that it's a better experience. The team is working hard to make reuse the default and better in every way. Appreciate the feedback on our T&Cs, we will take a look.

Rated 5 out of 5 stars

Great initiative for reusable coffee…

Great initiative for reusable coffee cups. The stainless steel cups are good quality and well insulated. not having to wash the cup before exchanging the cup when you buy the next coffee is a brilliant innovation. I've been using the service for 2 months and love the fact that I finally don't use disposable coffee cups.

15 September 2021
Noa and Parker logo

Reply from Noa and Parker

Hey Mark, this is awesome. We're working hard to build the best takeaway experience possible without the single-use waste. Keep up the great work, the planet thanks you!

Rated 5 out of 5 stars

The online ordering is easy to use and…

The online ordering is easy to use and it saves my order for the next time.

12 September 2021
Noa and Parker logo

Reply from Noa and Parker

Thanks for the review Elise, great to hear you're enjoying the zero-waste order ahead!

Rated 5 out of 5 stars

Loving Noa and Parker

Loving Noa and Parker! So convenient!
I order my coffee on the walk over to my fav, Veneziano, and it’s ready when I arrive. Go on my walk along the river, coffee keeps warm on a chilly Melbourne walk and drop the cup back on my way home or the next day when I pick up my next coffee.

Super easy and can order for my husband and I as I can loan two cups. Customer service has been amazing.

All this and saving the environment from my coffee cups in the process.

Highly recommend!

7 September 2021
Noa and Parker logo

Reply from Noa and Parker

What a fantastic review, thanks Sian. We're very happy to be part of your morning walk along the river! It's great to see so many of the Veneziano locals loving the cups. Keep up the great work, the planet thanks you.

Rated 5 out of 5 stars

Never need to queue for coffee again

Love the ease of ordering a coffee ahead of time and skipping the queue. Of course also LOVE the reusable/returnable cups. I always forget to use my own keep cups but this system is a brilliant zero waste one.
The Noa and Parker team are also so helpful and friendly.

6 September 2021
Noa and Parker logo

Reply from Noa and Parker

Thanks for the great review, Michelle. So happy to hear you're enjoying the convenience without the single-use waste! We love seeing our members making a positive impact with a daily good deed.

Rated 5 out of 5 stars

great to see businesses actually caring…

great to see businesses actually caring about the environment

SO good to see that there are businesses and initiatives that are ACTUALLY environmentally conscious. Great quality cups keep your drinks warm, whilst offering an easy way for you to be able to grab a coffee without all the waste! (the discounts are a bonus too!)

recommended to all my friends around the area, hoping to see more cafes using these cups soon!!

5 September 2021
Noa and Parker logo

Reply from Noa and Parker

Thank you so much for this incredible review. The team is working really hard to offer a convenient alternative to single-use waste. Feedback like this lets us know we are heading in the right direction. We appreciate all our members and the positive impact they are making. Keep up the great work!

Rated 4 out of 5 stars

Love the business

Love the business - really interested to see how you develop.

There’s a few things that would be great to improve the experience in subsequent releases

Apple Pay / Google pay options seem inconsistent in the purchase flow which does make for a pretty real pain point.

If you’re ordering a small coffee there’s no option (I type into notes that I want small not regular).

22 August 2021
Noa and Parker logo

Reply from Noa and Parker

Hey Matt, great feedback. This is "version one" of the experience and we're designing V2 in the background. Would love to hear any more feedback if you have it? Please send to hello@noaandparker.com
Thanks for supporting us, Veneziano, and the planet!

Rated 5 out of 5 stars

five stars guys i love your cups…

five stars guys i love your cups design!!!

18 August 2021
Noa and Parker logo

Reply from Noa and Parker

Thanks Scott, we are a big fan of the cups! Keeps your takeaway drink hot for up to an hour and doesn't spill in your bag. Win-win! Great to see you borrow for tomorrow.

Rated 5 out of 5 stars

Above expectations

Seamless to set-up and then I was off.
First order, pressed go and my Noa & Parker coffee was already waiting for me as I stepped inside.

11 August 2021
Noa and Parker logo

Reply from Noa and Parker

Great to hear Johhny. The team is working hard to build the best takeaway experience, without the single-use waste! Can't do it without our amazing cafe partners. #borrowfortomorrow

Rated 5 out of 5 stars

What a treat!

What a treat - lovingly made and delivered food (having those fritters from the comfort of home was a treat!) that doesn’t cost the Earth. We are so glad we found you.

9 December 2020
Rated 5 out of 5 stars

No cleaning up or waste!

I discovered this new start up on Instagram by chance and I'm so glad I did! The meals are delivered fresh and still hot. I ordered some burgers for myself and family and everything tasted great - chips were a little soggy due to the container being sealed but it didn't bother me too much: a minor compromise for avoiding single use waste! Will be spreading the word about this new business!

23 November 2020
Rated 5 out of 5 stars

Fantastic idea and super efficient and…

Fantastic idea and super efficient and lovely people. Love it!

11 November 2020
Noa and Parker logo

Reply from Noa and Parker

Thanks for the great review Victoria! The team is working really hard to bring our members the best "waste-free" takeaway in Melbourne. We appreciate your support.

Rated 5 out of 5 stars

Great experience

Great experience and I love the concept. Would be great to also have dinner options!

8 November 2020
Noa and Parker logo

Reply from Noa and Parker

Thanks for the review Kira. We believe that meals delivered in reusable containers are the future! We're just ahead of the pack. Some exciting news to share on dinner options coming real soon. Stay tuned

Rated 5 out of 5 stars

A real treat!

I loved the meal I had last week. It arrived hot and beautifully presented, and I got a real kick out of leaving my desk and enjoying my lunch without doing a single thing except opening the front door to receive my delivery. Am now looking forward to the same experience this week. A real treat!

2 November 2020
Noa and Parker logo

Reply from Noa and Parker

Hi Lilly, what a fantastic review. We believe our containers are superior to single-use packaging in every way. Meals arrive hot and fresh, just how the chef prepared it. It's like luxury hotel room service to your house :) Looking forward to more deliveries and more treats. We appreciate your support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look