NM Finance (New Mortgage Finance) Reviews 69

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and proactive approach, making complex processes feel straightforward and stress-free. Many people highlight the team's efficiency and dedication in securing favorable deals and providing clear explanations throughout the entire process. Consumers frequently mention the excellent and personalized service received, noting that the company goes above and beyond to support their financial needs. Reviewers appreciate the guidance and support provided, feeling confident and well-informed at every step.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the exceptional... See more

Based on these reviews

Rated 5 out of 5 stars

Our house move was a long drawn out one, and required the process repeating. I cannot speak highly enough of Gregg and how he helped us through the process and had his finger on the pulse explaining e... See more

Rated 5 out of 5 stars

I can't recommend Adam Manning and NM Finance enough. From start to finish, Adam made the further borrowing process smooth and as stress-free as it possibly could be given the complexity of our projec... See more

Rated 5 out of 5 stars

I contacted Neil about a year ago and was recommended by a friend of mine.My financial situation like credit score and income wasnt great and was turned away by two other Mortgage advisors. Neil too... See more

Rated 5 out of 5 stars

Max and his team in NM Finance are simply outstanding and real experts in what they do. They are calm, professional and incredibly responsive. The guidance and support provided was second to none. We... See more

Rated 4 out of 5 stars

Our broker, Neil, worked swiftly to find a deal that is suitable to our situation. He worked efficiently. Thanks to him.

Rated 5 out of 5 stars

I've used NMF several times now over the past few years and have always been very impressed. The team made the whole process clear, simple and completely stress-free. Professional, fast and genuinely... See more

Rated 5 out of 5 stars

Max has helped me remortgage my property several times now and I've always found him and his colleagues very helpful. They're always available to answer questions, go the extra step and liaise with t... See more

Rated 5 out of 5 stars

Grace and Louis have been absolutely amazing. Their advice and guidance were invaluable, and they were extremely supportive throughout the process. They handled two cases for me at the same time with... See more

Rated 5 out of 5 stars

Max and his team have been instrumental in helping with our two latest finance packages, helping us realise our goals and being able to trust nm finance with our future.. Hopefully many more to come... See more

Rated 5 out of 5 stars

Wow! What a team! Shannon was so helpful, responsive & BRILLIANT and managed to get our completion in place early. The team at NM finance are pretty awesome. I have to mention Max who got the ball rol... See more

Rated 5 out of 5 stars

NM Finance - Super Team, Amazing Customer Services. This company and team actually care about taking care of the goal the customer has. I contacted them through referral and I couldn't ask for more... See more

Rated 5 out of 5 stars

Having met every blockage possible from the Nationwide in terms of securing a new mortgage, being 63 and self-employed NM Finance jumped on the problem straight away and were able to secure a really g... See more

Rated 5 out of 5 stars

Louis and the team at NM Finance are really knowledgeable, very proactive and always available. This is one of many transactions between us and I know there will be many more to come! Thanks again as... See more

Rated 5 out of 5 stars

This is the second time we’ve used NM finance for our remortgage and Gregg provided us with great service and information to support our decision making. Shannon also was very helpful with the remortg... See more

Rated 5 out of 5 stars

I would like to thank Adam and his team for a swift and speedy Transaction. Excellent comunication making the process a smooth experience. Great whole market review of the best rates available. I... See more

Rated 5 out of 5 stars

I've been working with Max and NM finance now for quite a while and their packaging of cases submitted to us a lender is second to none. Always communicate well and the process is smooth and quick. I... See more

Rated 5 out of 5 stars

I have used NM finance for 10 years. Exceptional service, very personalised - very responsive, really pleased every time I work with them. Re-mortgaging is stressful, and they took the stress out.... See more

Rated 5 out of 5 stars

Excellent service from start to the finish. The team at NM Finance were proactive, supportive and instrumental in getting everything over the line for us while following up and working closely with th... See more

Rated 5 out of 5 stars

We had a great experience working with Max and Toby. They were able to present various options to us for refinance and give a recommendations based on our preferences. They supported us through to clo... See more

Rated 5 out of 5 stars

The team have done a brilliant job with all three of my mortgage renewals. I have completed a remortgage on my home, holiday home and a BTL. Adam was a star throughout the process, along with Ben at... See more

Rated 5 out of 5 stars

I was recommended to NM Finance by a friend to support my self build mortgage needs. I am doing a very non standard material (Clay Lump) and received huge amount of support from Ben in getting the... See more

Rated 5 out of 5 stars

Shannon and Gregg have been nothing short of exceptional with their professionalism, patience and friendliness. They made the process really easy for someone that is not from a financial background. I... See more

Rated 5 out of 5 stars

I am very satisfied from the service and the helped I received from Gregg . I recommend NM finance to anyone who searching bank mortgage in the UK . Thank you Gregg and thank you NM finance

Rated 5 out of 5 stars

Gregg at NM Finance was extremely helpful and ensured our re-mortgage went through swiftly and easily - we've used NM Finance before and would recommend them highly

Rated 5 out of 5 stars

Thanks to NM Finance for doing a great job. This is the fourth time that I have used NMF for my mortgage needs and it wont be the last. They have always made what can be a complicated process very e... See more

Rated 5 out of 5 stars

I have used Max and the team at NM Finance for several years and they are brilliant! Excellent service from Toby this time! Highly reccomend! Thanks very much for all your help!

Rated 5 out of 5 stars

Great experience. Max and Toby were extremely helpful, supported us throughout the process and helped us in completing before an urgent deadline. Highly recommend.

Rated 5 out of 5 stars

Grace and Ben went above and beyond with a really tricky remortgage highly recommended !!! 5 stars from me *******

Rated 5 out of 5 stars

Gregg provides an outstanding service. Made a very complicated process feel very straight forward and had our best interests in mind at all times. Highly recommend NM finance.

Rated 5 out of 5 stars

Grace & Louis have made the whole experience really easy. Thank you guys

Rated 5 out of 5 stars

Nm finance is a fantastic company I’ve been working with Neil Denman for many years now and built a fantastic relationship with I recommend this company and only this company to so many not only is... See more

Rated 5 out of 5 stars

Gregg gave me top notch service as always. He has been sorted my mortgages out for about 8 or 9 years now and always gives great service.

Rated 5 out of 5 stars

Gregg was amazing, he’s sorted us out with the best advice and options for us over the past few years now.

Rated 5 out of 5 stars

Gregg was a fantastic representative of NM Finance - successfully helping us navigate our mortgage options, porting a mortgage and negotiating the best deal. Would recommend Gregg and the team!

Rated 5 out of 5 stars

Gregg was absolutely fantastic. So proactive and engaging. He was even able to smooth over a potential issue with one of the solicitors and was able to explain everything clearly to me.

Rated 5 out of 5 stars

Gregg is absolutely brilliant and I would highly recommend him! We have been using Gregg for many years and we wouldn’t look for any other mortgage broker - he always gives brilliant and honest advise... See more

Rated 5 out of 5 stars

We were introduced to Neil from our existing Mortgage Broker , what we needed was specialist , Neil helped us through the process even when it got a little complicated he advised us all the way throug... See more


Company details

  1. Mortgage Broker

Written by the company

NM Finance (New Mortgage Finance) is a nationwide mortgage broker. We provide independent advice on a range of mortgages, finance and protection products. Our services include first-time buyer mortgages, remortgages, self-build mortgages and equity release. We also offer residential and commercial bridging finance, loans and finance for developers, buy-to-let, holiday let and HMO mortgages for landlords, and commercial mortgages for businesses. Directly authorised by the FCA and established for over 20 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

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Rated 5 out of 5 stars

Great experience

Great experience. Max and Toby were extremely helpful, supported us throughout the process and helped us in completing before an urgent deadline. Highly recommend.

28 March 2025
Unprompted review
Rated 3 out of 5 stars

Mortgage Work Great.

Very helpful and professional with our mortgage application.
Once they get a sniff of commission from a life insurance or will-writing upsell they won't leave you alone though. The veil drops on the professionalism once some additional commission comes into sight.

5 April 2025
Rated 5 out of 5 stars

Excellent service from Gregg

Gregg dealt with our mortgage application swiftly and professionally throughout. The service we received was excellent and we would definitely approach NM Finance if we needed assistance with a mortgage in future.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

This is now my third completed mortgage…

This is now my third completed mortgage with NM Finance (my father was also previously a client) and I cannot recommend them highly enough. The team is brilliant - highly responsive and true experts in their field. The advice and guidance they provide makes me feel safe in choosing the right products and knowing I am pursuing the best long term mortgage options. Thanks so much and I look forward to working with you again in the future!

1 February 2025
Unprompted review
Rated 5 out of 5 stars

NM Finance Just Go Beyond The Mandate

What sets NM Finance apart: is their ability to listen, deliver and provide alternative outcomes. The Property industry for property developers is not easy. However NM Finance Team-wide provide a holistic first-class service that's hard to replicate because it's build on real-relationships beyond email.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Really good firm to deal with

Really good firm to deal with. Wouldn't hesitate to recommend.
Grace Burgess, Ben underdown, and Max Mace helped me work thorough various financing options and get me to where I needed to be. Thanks again and will be working with you all again soon.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Ben and Adam

Ben and Adam were very helpful in assisting me getting a mortgage offer as a first time buyer. They made the whole process speedy and stress free, I will definitely be using again in the future!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Remortgage

This has been the second time we have used Gregg and NM Finance for our remortgage and once again it has been a smooth and efficient process. Special thanks to Grace whose persistence (& patience) in chasing us for documents, meant that we did get everything needed in time!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Had a really nice easy process going through the mortgage application. Felt like no work, and all queries and questions were handled promptly and in detail.

I never felt like I was being left in the dark and was always 100% up to date,

16 December 2024
Unprompted review
Rated 2 out of 5 stars

Vague an unhelpful

**Review:**

We were led to believe there were no red flags with our application and that we could comfortably afford a property we loved. After obtaining a DIP from NM Finance, we were encouraged to proceed with our application. However, just 24 hours later, we were unexpectedly declined. This has now left a hard check on our credit history.

The advisor we dealt with was vague and unhelpful, offering no meaningful advice other than to “get a bigger deposit” or “buy a cheaper house.” This response felt dismissive and unprofessional, especially given how emotionally invested we were in this property, which was close to family and part of an ongoing bidding war. We were made to feel as though there would be no issues with our mortgage, only to be blindsided by the decline.

Overall, we received no useful advice, no accountability, and felt misled. We would not recommend this service.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Service from Adam was 5*

I dealt with Adam for the mortgage of our property to get from a Bridging loan onto a holiday let mortgage and he was absolutely fantastic! Due to the pressure of the timescale we were working on with the Bridging loan, I was quite anxious to ensure that everything was progressing and Adam called me when he said he would, responded to queries quickly and was just all round really good!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing broker

Absolutely amazing broker! we were really concerned about getting a mortgage as we faced several hurdles, especially we had a limited company but NM Finance worked their magic and big hats off to Adam who did an incredible job finding us a lender that could help us, you've not only helped buy a wonderful home but you've helped set us up for our future, we are over the moon!

8 October 2024
Unprompted review
Rated 5 out of 5 stars

NM Finance are the best!

NM Finance are the best!! They are skilled professionals who really understand the construction industry and property development and all associated risks including useful trade links with warranties and insurance brokers etc.
They are not run of the mill brokers, they are exceptional in their creative strategy for brokering sensible and feasible finance and ensuring a secure exit strategy. Even in tricky situations their upbeat confidence to find a solution is second to none. You won’t find a better broker on the planet.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Happy and Helpful Team

The whole team at NM Finance have been amazing. It’s so nice to deal with a company that no matter who picks up the phone sounds happy and extremely helpful. They sorted out our residential mortgage seamlessly and guided us through the process as first time buyers. They were on hand to answer any calls and got us the best mortgage for us. Thank you everyone!

7 September 2024
Unprompted review

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