Nationwide Mortgage Bankers, Inc Reviews 1,175

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Eric was a pleasure to deal with from our first telephone call through closing. Eric informed us our options, rights, etc. He went out of his way to come to our house and deliver documents.The entir... See more

Rated 5 out of 5 stars

I can't say enough about Jeff and his team at Nationwide Mortgage Bankers. They handled my refinance with top notch professionalism. They stayed in constant and quick contact if I had any questions a... See more

Rated 5 out of 5 stars

This was our first time applying for a mortgage, and Scott F. was very helpful throughout the entire process. Whenever we needed something explained in layman’s terms, Scott was always there at our di... See more

Rated 4 out of 5 stars

NMB performed well. After a few delays, one on the clients part, the re-finance regained momentum and completed. NMB can make improvements via status calls to clients verses the client calling. The ma... See more

Company replied

Company details

  1. Mortgage Lender

Written by the company

AT NATIONWIDE MORTGAGE BANKERS, INC. (“NMB”), WE ARE MORTGAGE CLARITY. Nationwide Mortgage Bankers was born with the vision of demystifying mortgages through transparency, education, and customer support, these are the cornerstones of our success. Nationwide Mortgage Bankers is a direct lending mortgage bank exclusively serving the home finance market for one to four family residential properties. Licensed by the U.S. Department of Housing and Urban Development we specialize in government insured loans. Our approval by the United States Department of Veteran Affairs provides us the honor of being able to serve our military population. Additionally, we also offer Conventional Home Financing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Greg Cignarella

Greg Cignarella was outstanding.
Fast, easy process, efficient.
Got me the rate I needed and closed super fast.

21 September 2021
Unprompted review
Rated 5 out of 5 stars

Corey is the most amazing Loan Officer…

Corey is the most amazing Loan Officer I have ever come across in the past 30 years of owning a home and Refinancing. I contact Corey over a year ago but wasn't ready. I had received a call from another lender who led me on for months without getting my Refinance done. I called Corey and he was on point told me that if you follow what I tell you to do I will get your Refinance done in just a few weeks. Corey was able to close the loan within just a few weeks and has changed my life forever. I will never forget Corey as he was able to get me not only a great rate but the savings I needed in order to enjoy my golden years.

17 September 2021
Rated 5 out of 5 stars

Scott and Adam were beyond amazing

Scott and Adam were beyond amazing. They were there for every step of the process. I was so nervous about the purchase of my home that I called asking a million questions. My phone calls were always answered no matter what time of day. Thank you, for making this simple and helping me get my mortgage for my new home.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend Nationwide Mortgage Bankers

I can't say enough good things about the mortgage process and service from Nationwide Mortgage Bankers. Ron Green went above and beyond to quickly get me a pre-approval and move me to closing. He answered all of my questions and was extremely responsive at every point in the process. He was kind, courteous, and made himself available on the day of closing for any questions. Nationwide Mortgage Bankers' online portal to submit and sign documents was extremely easy to use and convenient as well. I definitely recommend Nationwide Mortgage Bankers, especially Ron Green, if you are looking for a mortgage provider.

12 September 2021
Unprompted review
Rated 5 out of 5 stars

Five stars!

Although this refinancing has been a long and tedious process, I believe this team did their best to make sure we felt supported.

Five stars!

11 September 2021
Unprompted review
Rated 5 out of 5 stars

Great Company to work with.

Getting a jumbo loan can take a while, but Nationwide worked very hard and quickly to secure a loan for our house. I'm very grateful for everyone who made this happen.

10 September 2021
Unprompted review
Rated 5 out of 5 stars

#1 Mortgage broker!!!

Joe Peres and his team are truly the best! They always follow up and do everything they can to make your dreams come true. I would recommend them to anyone who needs a mortgage.

9 September 2021
Rated 5 out of 5 stars

Corey from Nationwide - Refinance- Master!

Corey from Nationwide providing outstanding spectacular service for my refinance. Beyond knowledgeable, attentive, communication is outstanding and gets you the very best rates. He knows how to make a customer happy and how to provide a hassle free experience for you.
Highly recommend to all!

8 September 2021
Rated 5 out of 5 stars

Refinance

I was very nervous when I started the process with Robert P. He was very patient with me, and answered my same questions over and over. Everything he said he would take care of with the loan,and the amounts were exactly what we talked about. Everything came out great, easy process. Thank you Robert!

8 September 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this lender

The processor was rude and condescending. She asked our gift donor if lending us the money would leave them destitute. When I asked why she reached out to them she said she was required to put couldn't provide the FHA guideline for the phone call. We had already provided the NMB gift letter from our donors, a copy of the check and copies of the withdraw and deposit slips for the gift. The entire process was painful and the mortgage company did not help, guide, explain or respond timely. We were asked to submit the same documents multiple times. We were provided a portal to upload documents that the processor didn't have access to so I had to send personal, banking, and financial documents via email. Multiple NMB employees were listed on the emails so my documentation was being sent to all of them with no clear indication of who they were and if I should be working with them or the original processor. NMB did not seem to be versed with individuals who worked as contractors/consultants. They insisted on items I didn't have (CPA letter, invoices, bills). Every time our paperwork was submitted to underwriting (3-5 times), it was a 5-7 day wait for a response. Our closing date was Friday and we did not receive final approval until Wednesday evening at 9pm. My realtor had to use different phone numbers to try and reach the broker and processor because they stopped answering calls from her cell phone. A busy housing marked is not an excuse for poor customer service.

7 September 2021
Nationwide Mortgage Bankers, Inc logo

Reply from Nationwide Mortgage Bankers, Inc

Good afternoon Mrs. Morales,

My name is Robert Altamore, COO of Nationwide Mortgage Bankers Inc. This is obviously not a review I enjoy seeing and I am never ok with one of our clients having this type of experience with us. I would love to talk and find out what happened so I can do my best to first, make sure you walk away feeling better about your experience and second, make sure this does not happen to another client. If you have a free minute, please email me at robert@nmbnow.com and fill me in on what happened here and who you had worked with so I can investigate this matter further.

Sincerely,

Robert Altamore COO

Rated 5 out of 5 stars

Excellent and very efficient service…

Excellent and very efficient service from Danica Mattei and Amy Lazo. Very informative with all my questions and concerns. They definitely made the process much smoother. Also, love how efficient and user-friendly the website is, and the documents are stored for easier access. Recommend them and this bank 100%.

1 September 2021

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