Nlini Replicas Ltd. Reviews 161

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just received my AP19 Teddybear Chair replica in custom design today - top of the range quality and exactly as requested. The box was also delivered very very quickly (3 days from depot, England to... See more

Rated 5 out of 5 stars

I bought two Jacobsen "Svanen" replica chairs in Anilin leather, two Grossman "Grasshopper" lamp replica and one Henningsen "Artichoke" ceiling lamp replica. Highest quality and function. I had to... See more

Rated 5 out of 5 stars

Fine reproduction quality "Flaglinestol" with beautiful skin pillow. Delivered in good condition and on time. Skin Work on OXE is fine - but you can see a slight difference if you turn the chair... See more

Rated 5 out of 5 stars

We have just had our beautiful Florence Knoll corner sofa, Swan chair and PH 3/2 Pendants delivered. Nlini could not deliver to Denmark, but delivery was easy to arrange with the delivery company to o... See more

Company details

  1. Interior Designer
  2. Furniture Store

Information provided by various external sources

The UK copyright law has changed and this means that Nlini effectively no longer can sell replica furniture from UK. Therefore, our website is closed and you will no longer be able to purchase from us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality and service

Just received my AP19 Teddybear Chair replica in custom design today - top of the range quality and exactly as requested. The box was also delivered very very quickly (3 days from depot, England to my house in Denmark) All communication was held in my native language (Danish) with Danish speaking customer service - great communication and fast replies on emails - my, by far, best experience with this kind of shopping on the internet.

Thanks, Nlini

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Very good - will recommend

Quick responses, always friendly and their furniture is amazing! I have bought Florence Knoll 3 seater sofa and Greta Grossmann floorlamp. Will recommend using this company.

29 March 2016
Unprompted review
Rated 1 out of 5 stars

Disappointing

Ordered a 2 seater replica leather sofa, arrived damaged with a 1 inch scuff on the side that had taken the coating off the leather. I immediately contacted nlini with photos of the damage and asked for either a reduction in the cost or information on how to return the product for an undamaged replacement. They responded by saying they had assessed the damage and were sending me some leather cream (which never arrived btw)
After several emails with me complaining that this was inadequate, Nlini finally sent a report with a picture of an undamaged sofa in the factory, which they took as conclusive evidence that I had damaged the sofa either getting it into the house or unpacking it.
The only problem with this is that I didn't damage it, I was very careful both in getting it into the house (I had help) and unpacking it.
So basically I am left with a damaged sofa, and Nlini will not provide a replacement or offer any cost reduction. To me this is shocking customer service, hence the 1* rating.

28 March 2016
Unprompted review
Nlini Replicas Ltd. logo

Reply from Nlini Replicas Ltd.

Dear Robert Wiltshire,

Thank you for your review.

First of all, we are sorry to hear that you have not received the cream and we will of course be happy to send this to you again if you can provide us with an alternative address.

Our initially response was that this damage is very peculiar and as advised, we have sold many of these specific sofas without encountering such problem before and as you might have noticed, the packaging is very good and the legs are even protected by a wooden frame to ensure no damage will happen to the sofa during transport.

Due to the fact that you were very adamant that the damage was caused by poor quality and bad QC inspection, we had to forward the case to our QC department. You provided us with detailed photos showing the box before unpacking indicating no damage to the outer box and our QC department wrote a full report with photographic evidence of the QC control of your sofa and also the picture you yourself provided from the delivery. They concluded that in their experience, it was likely that this had happened after unpacking the sofa from the box outside and then getting it into the house over some rough floors.

The above statement you were very unhappy with and we agreed to take the matter further and involve our QC manager, but you asked us never to contact you again. Due to this, we have been forced to close the case and cannot do any further in the matter.

We are sorry that we were unable to help you as a result, but as mentioned then we will be happy to resend you the cream if you would like this.

Best regards
Nlini Customer Service Team

Rated 5 out of 5 stars

Perfect all the way!

I bought two Jacobsen "Svanen" replica chairs in Anilin leather, two Grossman "Grasshopper" lamp replica and one Henningsen "Artichoke" ceiling lamp replica. Highest quality and function. I had to wait a couple of weeks extra, but it was really worth waiting for. The customer service was perfect and Dorte answered all my questions same day I sent a message.
I would reccomend Nlini to everone interested!

Jonas, Stockholm. Sweden.

17 January 2016
Unprompted review
Rated 5 out of 5 stars

Overall a great experience

Impressive level of service, quick to answer e-mails, polite and helpful answers, fast delivery - within 10 days I had my new beautiful Y-chairs in my living room.

11 December 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful furniture, good service from both Nlini and delivery company.

We have just had our beautiful Florence Knoll corner sofa, Swan chair and PH 3/2 Pendants delivered. Nlini could not deliver to Denmark, but delivery was easy to arrange with the delivery company to our address in Denmark and Nlini was so helpful with the process as well. All truly safe and we always got quick and a really nice responds on our mails. We are overall very satisfied and happy with the entire experience. Can only recommend Nlini.

21 August 2015
Unprompted review
Rated 5 out of 5 stars

The Egg Chair in Camira wool

I bought a replica of Arne Jacobsen Egg Chair from Nlini even though they were more expensive that others, but I really wanted the chair in the camira wool, which I could not find anywhere else. The chair looks very good and quality is second to none and I am glad I bought it from Nlini.

10 May 2015
Unprompted review
Rated 5 out of 5 stars

outstanding customer service even after you buy

We bought a couple of bertoia diamond chairs from nlini about 2½ years ago and lost 1 of the little black feet for one of them. wrote to nlini and got a reply back the same day that a new foot where on its way in the mail and we had it delivered 5 days later. Thank you

30 April 2015
Unprompted review
Rated 5 out of 5 stars

5 stars - no doubt!

Thank you Nlini for restoring our faith in replica companies in UK. You have been answering our questions fast and friendly and we are very happy with our new PH Artichoke lamp.
We will get back to you when we have saved up for some furniture!

5 April 2015
Unprompted review
Rated 2 out of 5 stars

Be aware and read fine print.

I purchased 2 products from nlini, shell chair and the Sori Yanagi Syle Butterfly Stool.
Both were supposed to arrive within 10-12 weeks. They arrived 16 weeks later.
Be aware that if you place an order with them once you pay it is not possible to get a
refund or 10% discount even if they are 4 weeks overdue. I believe if they say 10-12 weeks on their website they should make sure they honor this time scale it is understandable if its delayed a few days or a week maybe even two but when it turns into weeks it starts to get ridiculous. It is their responsibility to choose a shipping company that will get the products to you on time if not at the very least they should give you a reduction .


Comparison to original.
Once the items arrived you will quickly notice that the attention to detail is nowhere near that of the original . Quote directly from Nlini Wesite." This means that we are manufacturing our furniture exactly as the originals. " This is most certainly not the case.
When i asked them to provide me with the an image of what they have based their furniture on they could not provide it .

At best its "a more or less as the same" Not exactly.

23 March 2015
Unprompted review
Nlini Replicas Ltd. logo

Reply from Nlini Replicas Ltd.

Dear Daniel,

Thank you for your review on Trustpilot.

We apologise for the delays in the delivery of your order, and we are sorry that we cannot provide you with a discount due to unforeseen delays in this case with your order. However, we do everything that we can to always keep our customers informed about the delivery time and we hope that you also feel that this is the case.

Regarding your concern with Hans J Wegner CH07 chair as previously discussed via e-mail, then we have send a few photos to you from our website showing the exact same features on the chair as is shown on the chair we have delivered to you. As we all know then there will always be differences in wood and the marks that you see is a result of the wood being a 100% nature product and will also occur on an original chair as well.

Due to the copyright laws, we need to always ensure that the design is over 25 years old, and the Hans J Wegner CH07 chair supplied to you is a replica of the original chair from 1963. Therefore, there might be slight variations from the original chair that one can purchase today in 2015 as manufactures of the original products do tend to chance the products slightly to fit modern production.

If you have any further questions, please do not hesitate to contact us.

Kind regards
Nlini Customer Service.

Rated 5 out of 5 stars

Very good quality from Nlini.

We have bought the following items from Nlini:

Hans J. Wegner Flagline Chair, Florence Knoll Corner Sofa, Volther Corona Chair, Arne Jacobsen Swan Chair, PH Artichoke Pendant (56 cm) and PH 2/1 table lamps.

All good quality and we are very pleased with them. Delivery time was 11 weeks (so within the promised 10-12 weeks). Will without a doubt return another time. Thanks!

20 February 2015
Unprompted review
Rated 5 out of 5 stars

Very good quality and responsive customer service

I have done my fair share of shopping for replicas and Nlini is without a doubt where my best experiences has been. I will explain why:

1: Customer service respond via e-mail pretty fast (most of the time within the same day) - I have had several questions prior to my order and also asked a few times about the delivery time after my orders were paid for. Other companies hardly respond to you after you have placed your order.

2: Yes, the price might be a little higher, but the quality is also far better than any other that I have seen (I have previously bought from 3 other companies). I have no doubt that you get what you pay for and Nlini live up to their promise of high quality!

3: While the delivery time can be more than the 10-12 weeks, Nlini actually informs you of any delays - even if it is just 1 week late. Other companies do not even bother telling you that your order is late even if you are talking about 6-10 weeks delays!! I have come to understand that delays do sometimes happen with ordering replicas, however Nlini is good at keeping you informed about the delivery time.

Overall, Nlini is the most honest of the replica companies I have used and I can only recommend them. I will certainly return to them again when needed.

19 February 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

Good quality - beautiful products!! Long delivery time, but was informed the entire time so no surprise.

Can only recommend buying from Nlini!

17 February 2015
Unprompted review
Rated 5 out of 5 stars

great products and customer service

we have bought a flagline chair and an eames coffee table and we are very happy with the look and the quality of the products! We can't spot any difference to the original pieces.
After we ordered we recieved notice that the delivery time would be 5-6 rather than the 10-12weeks announced on the webpage and the delivery came on time after 6 weeks.
Also the customer service has been very helpful. We had a problem with two items of the delivery getting lost/ delayed on the way, but they helped to sort everything out quickly.

11 January 2015
Unprompted review
Rated 5 out of 5 stars

Gorgeous Lamps!

I have just received 2 x PH 2/1 Table lamp and the PH Artichoke lamp and I am very pleased that I decided to purchase these from Nlini!!

Good quality, stunning lamps, friendly and helpful customer service, fast delivery time. Overall, I cannot fault my experience and I will return to purchase more from Nlini in the near future.

6 January 2015
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

2 years ago, I bought the Flagline chair from Nlini - the most amazing piece of furniture I have ever had in my home!

However, I was unlucky and broke one of the feet while moving houses (the little black thing on the bottom of the feet). No questions asked from Nlini's side and they instantly sent me a new black foot - arrived within a week.

Thank you for being professional and helping me as a customer. I can only recommend Nlini to anyone!

19 September 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service and professional replica supplier

I was on the lookout for a supplier of a complete re-decoration of my house. When having to spend so much money on furniture, you want to make sure that you place your order with a trustworthy company, and a combination of having the best Trustpilot reviews as well as extremely good customer service made me choose Nlini for this purpose.

I do not normally bother writing reviews, but after my purchase with Nlini, I believe that they deserve a review for their effort.

When I first contacted Nlini, I had some questions regarding some of the products and services provided by them as a company. All questions were answered the same day and some specifics such as measurements of products etc. was answered the following day. I cannot complain about this level of service - by contacting other replica companies, I hardly got a first reply from either of them before Nlini already had answered all my questions.

So I decided to place a rather large order with Nlini, and they allowed me to only pay 50% upfront, which I was rather happy with considering the size of the order. I was told the delivery time was 10-12 weeks, which also suited my schedule.

After about 3 weeks, I decided to add a few products and contacted Nlini again in hopes that it could be delivered together with what I had already ordered, though I did not expect it to be possible. Again, their customer service was quick and efficient and they added the products to my order as well as updating me regarding the delivery time.

About 4 weeks prior to the delivery, I was contacted by Nlini who just wanted to update me regarding the delivery time - unfortunately, there was 1 week delay, but at least they let me know (again this just shows how good their customer service is)!! This I was rather impressed with as it left me in the know of when the order would actually arrive. I then paid the remaining 50% of the order and received an e-mail regarding the delivery of my order as this was now in stock. 8 days after the delivery came.

Packaging: All packaging was done very well. Several of the items (fragile items mainly) was in wooden crates, there was both plastic, and thick cardboard protecting the items. Out of the total of 109 boxes delivered to my door, there was not one single one of them, which was badly packed or had taken any damage during transport. That to me is a very pleasant surprise.

Quality: The quality of the products is so amazing, that it cannot be described. Everything from sofa, chairs, lamps, tables - it is all so very beautiful and I cannot believe that these products are actually replicas!

Service: Could I give Nlini 6 stars for the customer service I would. I had an issue with one of the lamps, but within days they send me a new part for the lamp and this did the trick. I am so impressed with the level of service from their side!

Overall, if you are looking for replica products, then look no further. Nlini is a serious and trustworthy company who without a doubt deserves 5 stars from me. I am very pleased with my purchase and I will recommend Nlini to anyone I know.

Thanks for all your help!

1 September 2014
Unprompted review
Rated 5 out of 5 stars

Great!!

Charles Eames "softpad chair". Long wait but it's worth it. It's beautiful and the quality is also very good. I also got very good service. Quick respons by email. I do recommend this!

19 August 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look