NKON Reviews 

1,860
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

la merce risulta disponibile a magazzino ma una volta oridinata e pagata dopo oltre una settimana risulta ancora disponibile ma non spedita. ovvimante nessuna risposta alle mail.. pessimi ..sar... See more

Company replied

Rated 5 out of 5 stars

Good prices, quality goods and original products. Bit slow order processing sometimes, but I don't care. Well worth to wait an extra day. They swapped a defect flashlight without hassle after s... See more

Rated 4 out of 5 stars

Batteries seem good, all came on equal charge at about 15%, which is good for transport. They also accept charge at equal rate...currently testing 4 to have a ballpark of the true capacity...but lo... See more

Company replied

Rated 5 out of 5 stars

Cannot fault this company. I read the negative feedbacks. Seems to me that some buyers are just out to give a bad name for no reason. Sometimes accidents happen beyond the sellers control. Anywa... See more

Company details

  1. Battery Store

Information provided by various external sources

NKON is een no-nonsense webwinkel opgericht in 2008 en gespecialiseerd in batterijen, intelligente batterijladers en LED-zaklampen. Door te focussen op efficiëntie, schaalvoordelen en liefde voor het vak, blijft de prijs laag! -------------------- NKON is a no-nonsense web store founded in 2008 specialized in batteries, intelligent battery chargers and LED flashlights. By focusing on efficiency, economies of scale and love for the profession, the price remains low!


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(1,860)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AMAZING

I bought 2x Samsung 40t 21700 Cell. I cannot test if they are original but from the looks they seems to be legit.

Delivery time was excellent. 10 Days shipping to slovakia. Keep in mind it was Christmas holiday time so IMO the time it took to came here was better then expected (order was made 24.12, delivery 3.1)
PS: S/O to GLS

Price is amazing too. I paid for 2x cells exactly the same price as i would buy 1x cell here.

I can only recommend this eshop.. definitely not my last order from them

I dont know what i did but as a bonus i got a little pack of HARIBO gummy bears :)

3 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Everything wonderful ... price, delivery, quality and service. Thank you! I recommend to everyone ... 👍😀

6 December 2019
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Ordered online, order processed and shipped on the same day. Shipment made it to Finland in 4 days (weekend included) via DPD.

Fast and efficient, no complaints. Will order from them in the future.

26 November 2019
Unprompted review
Rated 5 out of 5 stars

Very good

I'm ordering second time from this shop.
Very fast shipping and products are good. A lot products in stock.

18 November 2019
Unprompted review
Rated 5 out of 5 stars

6-⭐⭐⭐⭐⭐⭐

Very responsive costumer service, got my batteries on point delivery!well package..I highly reccomend this to my friends here in hungary! Will defenitely order here my batteries! 6-⭐⭐⭐⭐⭐⭐

15 October 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Had a great buying experience and the team were exceptionally helpful when Parcelforce didn't leave note with us for non-delivery. Could not have been more helpful (Arjan). All sorted very efficiently. Recommended.

7 October 2019
Unprompted review
Rated 1 out of 5 stars

Cell malfunction - no waranty replacement

Order # 710179496 , Invoice # 720156463
Order Date: Sep 13, 2019 Invoice Date: Sep 13, 2019
30x Samsung INR18650-30Q 3000mAh - 15A

Incoming tested all cells - OK, verified capacity and identified capacity issues on some and reported same to nkon.nl (response: 'cells are ok'), continued load/function test and found 4 Cells failed after the 1st run (not in the pack, zero volts now). Contacted nkon.nl and recieved prompt reply, with additonal technicial and non-technical questions, after several emails, never got a final decission of replacing the 4 in question under waranty. Same like in my case, the nkon.nl team does reply to emails, but is getting there way out, by asking more and more questions, refering to non relevant information, but does not provide a customer satisfying solution.
Pricing is good, but when it comes waranty replacement, maybe not the best dealer to deal with. Watch out, test your cells upon arrival thoroughly, in case of malfunction don't expect good customer service. Unsatisfied Customer

23 September 2019
Unprompted review
NKON logo

Reply from NKON

This customer most likely destroyed the cells himself with spot welding.

He did answer 0 of my 3 questions. Seems to have zero experience of spot welding. not 100% sure since this customer refuses to answer any questions. Did not even send a photo of his work. Did not even send any result of his test, not sure if he can test cells properly.

Rated 1 out of 5 stars

Can it be worse?

I'm very disappointed with this society. Bought 4 batteries, and still waiting for them almost 2 MONTHS AFTER. I paid 6 euros for a solid shipping. At +1 month the society offered me to refund only half of the shipping, and considered it will take longer to send it again ..... still waiting for them, still no tracking information, and no news from nkon. They just answered fastly to my message (as usual) ... never again !!
------
their answer :

"Well you could have asked again? In my opinion charging shipping cost for something which takes 6 weeks at the end while expect travel time is 10 days is not fair.

Regards,
Arjan"
-------
my answer :

Tracking never worked, this is a shame I paid for this. I guess information and parcel are not included into price, ok ...

2 September 2019
Unprompted review
NKON logo

Reply from NKON

Is one negative review on google not enough for you?

This shipping method was indeed very slow, we quit it.

Tracking works fine and the parcel is available for pickup as you selected, but you had to fill in the order number and zip code on the tracking website, seems you where not able to do that or ask us for help.

Rated 5 out of 5 stars

Excellent service

Great company!

They made the effort to send out my batteries same day, even though they were very busy, and the batteries arrived within 2 days in the UK. So my son got them for his birthday.

Batteries all matched and good quality.

Thanks!!!

James Eldon

24 August 2019
Unprompted review
Rated 1 out of 5 stars

Bad Service

I had difficulty understanding an online document upon explaining my difficulties NKON sent the same document SO no more NKON

25 July 2019
Unprompted review
NKON logo

Reply from NKON

This guy is a liar, we send him a link which we send nearly daily to customer who wants to add something to an order. The link is self explaining but seems he did not even click on it. In the second email I explained you what you had to do (order the product from the link + the additional items you want to order)

But it was to difficult for this guy, considering his very bad English in the emails I think mainly a language problem.

Rated 5 out of 5 stars

Best experience

Best experience here, I ordered from NKON in May 4 and I recieved the items yesterday May 8.
Fast Shipping and cheap items.
Very satisfied customer here.
Gonna order more soon from NKON.

9 May 2019
Unprompted review

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