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NJS Law Reviews 

817
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and empathetic approach, making them feel supported and at ease throughout their claims. Many highlight the excellent service, noting how the company efficiently handles cases, provides clear explanations, and keeps them informed at every stage. People appreciate the quick responses and the overall structured and well-organized process, often leading to successful outcomes and compensation. However, some customers also noted issues with communication and case handling. A few people reported vague or unhelpful information, unreturned calls, and unanswered questions, leading to frustration. Additionally, some reviewers were dissatisfied with their cases being rejected after initial contact, feeling that staff lacked empathy or that their concerns were not properly addressed.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, professional, and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as excellent, first-class, and... See more

Claim

Reviewers mention positive feedback about claim, often highlighting the confidence and ease they felt during... See more

Response time

Clients share positive opinions on response time, consistently highlighting the quick and efficient service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my initial call to the successful completion of my claim, my experience has been wonderful. Gary, Melissa and everyone who I had the pleasure of communicating with over the last year half have tr... See more

Company replied

Rated 5 out of 5 stars

This was my first experience with a claims service and made me feel confident. First class service al the way through. Always keeping me informed every step of the way. Honestly I would recommend... See more

Company replied

Rated 5 out of 5 stars

NJS law were great: everyone who handled my case was helpful to explain the process and keep me up-to-date with progress. I could never have been able to bring a legal action myself and would have bee... See more

Company replied

Rated 5 out of 5 stars

I was very nervous going into a claim against my housing association. After a fall inside their property. But ive had nothing but king and personal assurance fron my solicetor Angela Cross she was so... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services
  3. Personal Injury Attorney

Written by the company

NJS Law has a professional and dedicated legal team focused on help in the following services: Personal Injury Claims, Accident at Work Claims, Medical Negligence, Road Traffic Accident Claims, Public & Occupier Liability Claims, Pedestrian Accident Claims... Our Experienced Solicitors are dedicated to guiding you through every step of the process, ensuring that you receive fair and full compensation for your injuries, pain, and suffering. Whether your injury was caused by a slip, trip, and fall, a road traffic accident, medical negligence, accident at work or any other type of accident at work, we offer expert legal advice tailored to your unique situation. With our experience, we make the claims process as simple and stress-free as possible, while we fight for your rights. NJS Law understands that each client is unique and our experienced solicitors’ teams will work with you to provide advice and solutions tailored to your individual circumstances. NJS Law work in No Win No Fee basis.

For Fast, Friendly Affordable Legal Advice - Ask NJS Law

Written by the company

Trusted Legal Support, Every Step of the Way
At NJS Law, we’re committed to providing more than just legal services—we offer peace of mind during life’s most important moments. We value every client relationship and continually strive to deliver an outstanding experience.

Maximizing Compensation for Injuries, Lost Earnings, and Medical Costs

No Win No Fee basis

With our experience, we make the claims process as simple and stress-free as possible, while we fight for your rights. We pride ourselves on providing outstanding client service, being transparent, and taking a tough stance to ensure those responsible for your injury are held accountable.

Contact info

Friendly Solicitor Firm - No Win No Fee

Personal Injury, Medical Negligence, Road Traffic Accidents Claims..

4.8

Excellent

TrustScore 5 out of 5

817 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(817)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and all sorted very…

Excellent service and all sorted very quickly

28 April 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Top service from being to the end…

Top service from beginning to the end thanks njs

29 April 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Very professional

Very professional clear ly laid out the terms etc so im happy with the service

29 April 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

NJS Law came to my rescue

NJS Law came to my rescue
Thanks to David Senior for being so prompt and quickly getting my Personal Injury case back on track after a major Solicitor Company closed its doors on clients and employees.
After six weeks he had the case ready for the Serious Injury Litigation team with Hannah Menzie who contacted me regularly for information and return authorized signatures to put pressure on the third party lawyers. I have just been awarded an Interim payment from 3rd party to help with my difficulties...thanks Hannah...I would recommend NJS Law 6 stars if I could

27 April 2026
Unprompted review
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Really good

27 April 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Tenchiu veri maci

22 April 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 4 out of 5 stars

Very good customer service

Very good customer service

20 April 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Made my claim stress free

Made my claim stress free, I gave them all information they needed and I felt confident to leave all the hard work in their hands. I was happy with my payout figure and the speed it all happened in. I would use this company again if I ever needed to, for sure.

7 August 2025
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful

16 April 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

The company was really helpful

The company was really helpful, speedy service and keeping us informed Thankyou.

15 April 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

To be able to speak to people without…

To be able to speak to people without the situation judged before they heard half they story

13 April 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

I was very nervous at going through…

I was very nervous at going through with the claim for the injury I had at work, bit the people who have been dealing with me were very good and explained every step

31 March 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Gives fast and good results and good at…

Gives fast and good results and good at keeping you updated throughout your claim. The solicitors that dealt with my claim were absolutely brilliant.

30 March 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Efficient

Efficient. Honest. Patient. Not the typical ambulance chasers!

24 March 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

No messing about!

Excellent to deal with, professional, considerate plus they move very quickly with your case.

26 March 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 4 out of 5 stars

Very good people nice to work with…

Very good people nice to work with freindly easy to got on with ..

23 March 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Aidan was very helpful and efficient…

Aidan was very helpful and efficient with helping me get this sorted.

19 March 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Brilliant service so far

Qick and efficient service, with professional friendly agents.

5 March 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with . They know their profession

26 February 2026
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

I recently experienced a car accident

I recently experienced a car accident, and I must commend the entire staff for their exceptional kindness, politeness, and helpfulness. In particular, I would like to acknowledge Racheal Hughes, who has been an unwavering source of support throughout the entirety of my case. Racheal is a truly delightful individual, both internally and externally, and her dedication to assisting others is remarkable. She consistently kept me informed of every development, no matter how minor, and was always available to address any questions or concerns I had. I have shared moments of both tears and laughter with her, and she has always listened attentively to my worries, ensuring I felt content after each conversation. Racheal, I extend my heartfelt gratitude to you; you are truly deserving of this recognition.

My case has now been successfully resolved out of court, and I am exceedingly pleased with both the outcome and the service I received. I wholeheartedly recommend this legal firm. Their team is highly experienced and performs their duties with utmost professionalism.

26 October 2025
Unprompted review
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

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