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Rated 1 out of 5 stars

I registered a domain and a VPS with Njalla and paid in Monero. After just a few days, my domain's nameservers were silently reverted back to Njalla's defaults without any action on my part, my... See more

Rated 1 out of 5 stars

That is £67 lost in the space of 4 days. I recommend you read the Terms of Service very carefully before you sign up. Even though I chose a somewhat playful, yet obviously benign domain name for a be... See more

Rated 1 out of 5 stars

WARNING This is a scam website. They took my money and 3 weeks later they said my account was suspended. New said why, after we ask why. Never refunded my money. They are the worst cu... See more

Rated 5 out of 5 stars

Very friendly and fast support (and funny). Recently lost access to my email address, after providing some proof I do own the website they updated the account for me. So far nothing but a positive ex... See more

Company details

  1. VPN Service
  2. DNS Provider
  3. Internet Service Provider
  4. Software Company
  5. Web Hosting Company

Information provided by various external sources

Finally, a privacy-aware domain registration service! Njalla protects you from ferocious domain predators and helps you stay anonymous.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

87 reviews

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No history of asking for reviews

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1.7

All reviews

(87)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scammer

scammer, they force you to pay, and then they will terminate your account with a refund of any money that you have in your account.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!

Give them 0 if I could. We had to get lawyers involved to get our domains back. DON'T USE OR TRUST THIS COMPANY WITH YOUR DOMAIN OR SERVERS

13 September 2025
Unprompted review
Rated 1 out of 5 stars

Froze my domains and account balance.

They suspended my domain without any prior notification, While I tried to recover them, they said I CAN'T. When I tried to transfer, they said I CAN'T. Like what!! Not only that, even when I tried to register a new domain with my account balance, guess what? I CAN'T.

30 August 2025
Unprompted review
Rated 1 out of 5 stars

I can confirm the other bad ratings

I can confirm the other bad ratings. My domain was frozen, too. Without any reason or notification before, my website went offline because they blocked my domain and wanted me to do a verification by sending them personal documents and my passport.

I did this verification because i didn't want to loose my domain and right after they have reactivated my domain i moved it away to another registrar.

Never again.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

New user

I did need to contact support because of an issue on their end. Indeed they don't care. It is also overpriced for what it offers and overcharges.

26 April 2025
Unprompted review
Rated 1 out of 5 stars

Very Disappointed – My Domains Were Taken Without Just Cause

I had a terrible experience with Njalla. I registered multiple domains through their platform, and without proper explanation or warning, they suspended and took control of my domains. Despite reaching out to their support, I received no clear reason or evidence of any violation.

This kind of behavior feels like theft, especially when you pay for a service and your access is removed without transparency. I trusted Njalla to manage my domains, and they completely failed me.

I strongly advise others to be very cautious before using this service. There are much more professional and trustworthy providers out there.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Real shit

I bought three domains here a few months ago and set up DNS resolution for two of them. A few days ago, I found that my business was no longer valid. I found out that they had tampered with the DNS. There was no email or other notification during this period, which caused my business to suffer serious losses. Now I can't manage them. What's more ridiculous is that one of the domains is not used at all, but it is also banned. Yes, you must stay away from this garbage. You will not get anything except the domains stolen by them.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Super fast and efficient support service

Due to my responsibilities at my job, I have to contact in a frequent basis all the providers in order to settle some issues, mostly related to the termination of illegal activities. From all the vendors, njal has the best support. they act promptly and efficiently, showing a high level of professionalism. I recommend them for their support.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

IPv6 is supported here

As a person who prefers IPv6 only networks, I am happy that Njalla is able to send me an email very fast to my email address, which is hosted on my IPv6 only email server. This made opening an account a very easy process unlike other similar domain registration services.

25 April 2024

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