When you book a vwpolo or similar and you are offered at arrival a Dacia Logan ?? (Same category??) But as always you can get, with some extra money, a better car.. it's a trick for getting some... See more
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Review summary
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Reviews shaping this summary
The service was very good, but the booked car unfortunately wasn't available (as far as I know, it had an accident). We could choose a very new higher level car (but with less space) for the same pr... See more
Company replied
Nice car, helpful staff on vehicle pickup and return. Still waiting for my $200 euro deposit payment to be refunded and it is now 3 weeks since car was returned to your rental facility in Mallorca n... See more
Company replied
My experience was ok. I was well received, it's a pity that the car I chose at the reservation stage was not available in your office, but your employee upgraded my category and now I use a car that... See more
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Company details
Written by the company
En NIZACARS trabajamos cada día con el firme propósito de ofrecer un servicio de alquiler de vehículos que destaque por su calidad, profesionalidad y total transparencia. Nuestro compromiso con la excelencia se refleja en una gestión eficiente y en una atención cercana, ágil y resolutiva, que nos permite anticiparnos a las necesidades de quienes confían en nosotros. Queremos que cada trayecto sea mucho más que un simple desplazamiento: que se convierta en una experiencia cómoda, segura y satisfactoria. Por eso, contamos con una moderna flota que se adapta a todo tipo de situaciones, desde viajes de negocios hasta escapadas de fin de semana o vacaciones en familia. Además, ofrecemos distintas modalidades de cobertura, pensadas para ajustarse a cada tipo de conductor y proporcionar tranquilidad durante todo el periodo de alquiler. Nuestros servicios permiten una movilidad flexible, tanto en territorio nacional como internacional, adaptándose a los planes de cada cliente. En NIZACARS vamos más allá de la entrega de llaves: queremos acompañarle en cada etapa del viaje, asegurándonos de que reciba un servicio impecable y personalizado. Gracias por confiar en nosotros. Seguiremos trabajando para estar a la altura y demostrar que su satisfacción es, y seguirá siendo, nuestra mayor prioridad. 🚗✨.
Contact info
Avenida Comandante Garcia Morato 44, 29004, Malaga, Spain
- 952002200
- Customer@nizacars.com
- nizacars.com
3.6
Average
4K reviews
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Reply from Niza Cars
Good afternoon,
We regret that your experience did not meet your expectations.
Our aim is to provide a professional and appropriate service at all times.
Kind regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
We appreciate your kind words about NizaCars.
We’re happy that the process was quick and simple, and that our team provided professional and friendly support throughout your rental.
We look forward to assisting you again on your next visit.
Customer Service
NizaCars
Hello
Hello
45' to wait before delivering the vehicule, only to People at the desk : it's not acceptable
25 May 2026
Reply from Niza Cars
Good afternoon,
We regret the waiting time mentioned. At certain times, peak customer arrivals may affect service times.
We are continuously working to provide a smoother rental experience.
Kind regards,
Customer Service
NizaCars
Everything was really smooth
Everything was really smooth, from pick-up to the return, the staff was really helpful. No bad surprise, rather the opposite, far from the airport but worth it and the shuttle is included!
25 May 2026
Reply from Niza Cars
Good morning,
Thank you for sharing your feedback about NizaCars.
We’re happy to know that your rental experience was seamless, that there were no unexpected issues, and that our shuttle service contributed to a convenient and stress-free process.
We hope to serve you again on your future trips.
Customer Service
NizaCars
Great rental experience
This is my third time renting from Nizacars and the service is outstanding. You go to the pick up location, you take the shuttle and collect your car and you're free to go. We reserved two childseats which came brand new in package. So many thanks for everything.
22 May 2026
Reply from Niza Cars
Good morning,
We greatly appreciate your continued trust in NizaCars.
We’re delighted to hear that your rental process was smooth, that the shuttle service was convenient, and that the child seats met your expectations. Our team strives to ensure every rental is efficient and hassle-free, and we’re pleased this was reflected in your experience.
We look forward to assisting you again on your next visit to Malaga.
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for sharing your experience with NizaCars.
It’s great to know that the rental process was smooth and our vehicles were in excellent condition, contributing to a positive and hassle-free experience.
We hope to welcome you again on your future visits.
Customer Service
NizaCars
Very good value for money and service.
25 May 2026
Reply from Niza Cars
Good morning,
We appreciate your feedback about NizaCars.
We are pleased to hear that you found our service and vehicles to offer excellent value, and that your rental experience was smooth and satisfactory.
We look forward to welcoming you again on your next visit.
Customer Service
NizaCars
Reply from Niza Cars
Good afternoon,
We regret that your experience did not meet your expectations.
If you would like to share further details, you may contact us at customer@nizacars.com and we will be happy to review your case.
Kind regards,
Customer Service
NizaCars
I arrived at around 10:30 at the pick…
I arrived at around 10:30 at the pick up point and eventually got picked up at around 13:00. Absolutely awful service
24 May 2026
Reply from Niza Cars
Good afternoon,
We are sorry to read about the waiting time mentioned.
At certain times, the shuttle service may be affected by operational factors and customer flow. We are continuously working to improve coordination and provide a more efficient service.
Kind regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for sharing your experience with NizaCars.
We regret that it took several attempts to get the right vehicle, but we’re pleased that everything was finally resolved and that you were able to enjoy your rental without any issues.
We look forward to assisting you again on your next booking.
Customer Service
NizaCars
Having to wait nearly 2 hours to sort…
Having to wait nearly 2 hours to sort the paperwork, simply a lack of booking in staff.
Car excellent so that will offset the disappointment
23 May 2026
Reply from Niza Cars
Good morning,
Thank you for your feedback.
We regret the inconvenience caused by the delay during check-in. We’re happy to hear that the vehicle’s condition helped offset the wait, ensuring that your experience remained positive.
We look forward to welcoming you again on your next visit.
Customer Service
NizaCars
The car does Not have a luggage…
The car does Not have a luggage compartment Cover and I do not feel Safe to keep the car with the luggage on a parking Space.
23 May 2026
Reply from Niza Cars
Good afternoon,
We are sorry to read your comment. We take note of your remarks regarding the vehicle equipment for review.
Kind regards,
Customer Service
NizaCars
Best Rent-a- car option
This is my second time using Nizacars service and it is very nice and easy, sharp shuttle service and excellent service, especially with Diego who helped us to find better solutions for our needs! I would always recommend people to use their service for better price just outside the big brand at the malaga airport.
23 May 2026
Reply from Niza Cars
Good morning,
We’re delighted to hear about your continued experience with NizaCars.
We’re pleased that the rental process was smooth, that the shuttle service made access easy, and that our team provided attentive and helpful support to find the best solutions for your needs.
We look forward to welcoming you again on your next visit to Malaga.
Customer Service
NizaCars
Everything perfect 👌
20 May 2026
Reply from Niza Cars
Good morning,
Thank you for sharing your feedback about NizaCars.
We’re happy to know that everything worked flawlessly and that your rental experience was easy and hassle-free.
We hope to assist you again on your future bookings.
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
We appreciate your feedback regarding NizaCars.
Please note that all optional insurance products are clearly explained at pick-up, and customers are free to choose whether or not to take them. Our team always strives to provide professional and courteous service to all clients, regardless of their choices.
We hope to have the opportunity to serve you again and provide a positive experience in the future.
Customer Service
NizaCars
Nice cars and friendly stuff but very weird rules of renting
I booked a car with Nizacars through booking.com, but when I went to pick up the car, they asked me to show my flight tickets, which I had already purchased and was planning to use. This was a requirement that was not mentioned anywhere in the booking process. Without the tickets, they refused to give me the car. The staff could not explain why they needed the tickets, but they referred to some internal company regulations that they did not show me. As a result, I spent over an hour waiting to find my ticket reservations and collect the car.
19 May 2026
Reply from Niza Cars
Good morning,
We appreciate you sharing your feedback with us.
For vehicle pick-up, it is necessary to present the required documentation in accordance with our internal policies and rental conditions. We regret any inconvenience or waiting time this may have caused.
We trust that on your next reservation we can provide a faster and smoother process.
Customer Service
NizaCars
Fantastic service
I've used Niza cars for 18 years and I have allways had 5 star service.
Very good cars and staff are brilliant.
19 May 2026
Reply from Niza Cars
Good morning,
Thank you for sharing your feedback about NizaCars.
We’re thrilled to know that over 18 years our team and vehicles have consistently met your expectations, delivering reliable and friendly service every time.
We hope to assist you again on your future rentals.
Customer Service
NizaCars
Well
Well, we were stranded in streets of greater airport.
Nizacars personal, helped us to find anther car, insurance and all we needed to start our trip.
The car was new, that was exelent accommodation, good fuel economy and comfortable.
Very happy to be served this way!!!
19 May 2026
Reply from Niza Cars
Good morning,
It’s wonderful to know that our team provided quick and helpful support, ensuring a smooth start to your trip, and that the car was comfortable, efficient, and in excellent condition.
We hope to serve you again on your future visits.
Customer Service
NizaCars
Watch out for the extra fees
At the time of collecting my vehicle I was informed that I would be charged €350 for fuel because I had booked through a booking site. The only way to get around this was to take full insurance - even though I have a rental car insurance policy - costing over €500. I felt cheated. If I had been informed about this at the time of booking I would have booked with another company.
21 May 2026
Reply from Niza Cars
Good afternoon,
We are sorry to read the impression reflected in your comment.
Fuel conditions and cover options depend on the product selected at the time of booking. During collection, our team explains the available options, with any additional purchase being entirely voluntary.
Kind regards,
Customer Service
NizaCars
The male representative was rude…
The male representative was rude (skinny guy, probably in his late 30s or early 40s) , didn't share with the the rental contract or terms. When I asked to print a copy he became aggressive.
They don't go with you to the car to show you any previous damage, they just tell you to take pictures yourself.
They don't indicate the location of the car either.
Really bad customer service and rude and unprofessional staff.
Would not rent from them again.
20 May 2026
Reply from Niza Cars
Good afternoon,
We are sorry to hear about the impression reflected in your comment regarding the service received.
Rental documentation is generated and sent to the email address provided during contract formalisation. The condition of the vehicle is also recorded in the corresponding documentation at the time of delivery, allowing the customer to verify it before starting the rental.
Kind regards,
Customer Service
NizaCars
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