Nitrous Networks Reviews 783

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Jordan was very helpful and sorted my issues out without any further complications. I feel I can raise other issues if they were to come up and feel confident I will get the answers needed.

Rated 4 out of 5 stars

Overall brilliant service Pros: Extremely efficient with Minecraft servers Super quick support (Had my issue resolved in 10 minutes that other server hosts would of taken 2 days to finish... See more

Rated 1 out of 5 stars

Received two emails within two minutes of each other stating that the payment had failed. Now this would have been fine if: 1. The first one (at 00:03 - when most normal people like myself sleep)... See more

Company replied

Rated 5 out of 5 stars

Excellent service and knowledgeable staff. Ive had a few problems over the space of 6 months with my minecraft server due to the new update 1.13 being so laggy (Not Nitrous Networks Fault). Durin... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

We provide high quality Game Servers worldwide. Prices start at £0.45p/slot! We offer Minecraft, Starbound, Counter Strike, Garrys Mod, CS:GO, Global Offensive, Team Fortress 2, Terraria & Source Mod hosting! We also offer other services such as web hosting and VPS's hosting that start at just £1.00 per month!


Contact info

3.9

Great

TrustScore 4 out of 5

783 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best server hosting website

They have cheap server hosting, respond fast to tickets, and have tutorials on how to set things up and those have helped me a lot I would never leave nitrous to go to another server host

19 October 2018
Unprompted review
Rated 2 out of 5 stars

Service for Ark, bad hosting experience

Bought service for ark but was never able to get the server running with the mods I wanted. Was never able to find server, tried to directly connect as well but it would not work. Followed database but nothing really helped. Others had great experience but I don't really see how with how things panned out.

18 October 2018
Unprompted review
Nitrous Networks logo

Reply from Nitrous Networks

Jason,

You opened a ticket with us regarding a problem connecting to your server. Upon checking your server we found that the issue was that you had specified a map that wasn't currently installed on your server.

We then offered assistance in adding the map to which you simply rejected and then followed up by disputing your payment on PayPal.

To summarise, there was no fault with the service we provided, only your configuration of the server.

We're still willing to provide assistance via support ticket regarding this.

Kind regards,

- Nitrous Networks

Rated 5 out of 5 stars

Great Server Host Company

Great Server Host Company

Nitrous Networks has treated me with kindness and also helps you with any issues you have I rate it 5 stars excellent service!

3 October 2018
Unprompted review
Rated 5 out of 5 stars

Great hosting and Service

Great hosting and Great customer service!!! cheap prices and wide variety of games to choose from. Also you get a free website with MYSQL

9 September 2018
Unprompted review
Rated 5 out of 5 stars

Amazing

I really Love Nitrous Networks. They have great support and i Appreciate the help i got, Thanks!

7 September 2018
Unprompted review
Rated 5 out of 5 stars

Quick customer service

Quick customer service, the UI is great, prices are very good. Definitely my go to for game servers when I need them.

30 August 2018
Unprompted review
Rated 5 out of 5 stars

A great hosting provider

A great hosting provider. They give you an amazing amount of freedom in making your server. I rented a GMod server, and was able to access the files, and edit LUA, insert my own addons, adjust the commandline, etc.

The only thing I couldn't do is access SteamCMD.. and even then I just messaged their support and they dealt with it for me within minutes!

I have to take a moment to shower their support team with praise. When I rented the server, there was an issue and it wasn't set up. I opened a ticket, and it was resolved within 20 minutes. I expected to wait hours.

Later on, I needed a mySQL set up, but I couldn't figure out how to do it. I opened a ticket, and had a reply within a minute.. a literal minute.

3 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Hoster

First time Hosting with them.

I asked for a Testserver and they directly set me up and even helped me to possible fix my gamemode. The serve runs stable the support is quick and tbh i never found a hoster before with such a quality in all categories!

And that for a Price which make you think its a Scam :D but its not!

If you need a Hoster for a Game THIS is the place to go to!

31 July 2018
Unprompted review
Rated 5 out of 5 stars

Great service and value.

I have been with Nitrous for a few years running a small minecraft server for my children and friends. Any issues (few and far between) are normally dealt with unbelievably quickly by the support team, nothing seems to be too much trouble. Outstanding service at a great price. :-)

23 July 2018
Unprompted review
Rated 4 out of 5 stars

User Experience was shaky

User Experience was shaky. Their control panels interface is a little lets say bad. Its using old software to run its servers but otherwise it provide decent servers but personally i will not be returning to the company because of better options.

14 July 2018
Unprompted review
Rated 5 out of 5 stars

Amazing Hosting Provider

Nitrous Networks has to be one of the best hosts I have ever used I have used many hosts in my time and always had some problems with many different hosts,
Nitrous networks are one of the best I have used to this day support is unreal,
Ticket response times is unmatchable staff are very kind and accommodating and have helped me a lot I have purchased rust server hosting as well as website hosting both are indeed superior and work flawlessly would recommend this host. 10/10

13 July 2018
Unprompted review
Rated 4 out of 5 stars

Awful interface, but amazing service.

Okay so hear me out.

I am completely computer illiterate. I didn't think I was, but after moving from SurvivalServers to Nitrous for my ARK server hosting, it became very clear that I know next to nothing when it comes to running an ark server. That being said, my friend and co-admin of the server has a minor in computer science, and still struggled MASSIVELY with their interface on the control panel. It's just not user friendly.

That being said, their customer support is amazing. Lets talk about my home boy Curtis Adams. Curtis literally helped me from the point where I was thinking about purchasing 3 servers with Nitrous, to well after my servers were up and running the way they should be. Everything from purchasing, to coupon codes, to clustering, to mods, to server settings/rates, was done by Curtis (and sometimes Jordan since I assume Curtis needed to sleep at some point seeing as I was a needy child asking for help about 23 hours a day for 3 days) Their response times were almost always within 5-20 minutes tops, with a few lulls around 2am-5am.

All in all:
Ease of use: 1/5
Customer service: 5/5
Price: 5/5
Speed/functionality: 5/5

My only regret with having my server running smoothly is that now I don't get to chill with my boy Curtis anymore.

21 June 2018
Unprompted review
Rated 5 out of 5 stars

Been using the service since 2014

Been using the service since 2014, never had a bad experience, genuinely. Always happy to help, whatever the problem is, from simple to complicated. Would recommend to anyone thinking of renting a server

17 June 2018
Unprompted review
Rated 5 out of 5 stars

Great Service and Great Support

I've been with them for about 2 months now and the service has been great. Their teamspeak servers are a lot more reliable than the last host I was with and any queries I had was responded to in less than 20 minutes by their support.

I would recommend them.

11 June 2018
Unprompted review
Rated 5 out of 5 stars

Good company

I like the fast and good support team that helps me with any problems and I love the servers in general since they are fast and viable 24/7 with no problems

11 June 2018
Unprompted review
Rated 5 out of 5 stars

Well done team

I had some problems whilst making the server so i contacted the staff team via a ticket and i have to say probably one of the best and friendliest support team ive ever spoke to.

22 May 2018
Unprompted review
Rated 5 out of 5 stars

good work

thx for helping me. and with the fast response too
i gave you 5 stars for doing a excelent job for helping people like me

15 May 2018
Unprompted review
Rated 5 out of 5 stars

5 stars :D

Exceptional uptime and cheerful, friendly and fast customer support. Overall great people in a great company and a must for anyone looking to set up their own server.

9 May 2018
Unprompted review

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