NissanPartsDeal.com Reviews 

638
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Many customers truly appreciate the affordable pricing on the website and find that searching for and ordering genuine parts is exceptionally quick and very straightforward. Furthermore, consumers frequently mention that items arrive safely right on time, are professionally well-packaged, and fit their vehicles perfectly without any trouble. Though some customers experienced issues with strict return policies, noting major difficulties with non-returnable items or receiving incorrect parts. A few reviewers also mentioned that resolving order mistakes or getting proper customer support for receiving defective products was particularly challenging and extremely frustrating.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting that parts are exact OEM items that fit... See more

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently praising prompt arrivals,... See more

Price

Customers had positive experiences with price, frequently highlighting that OEM parts are offered at very... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are sharply divided between... See more

Quality

Reviewers mention positive feedback about quality, noting that genuine OEM products fit perfectly and work... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Looking up parts was very easy, as was online ordering. Only reason i did not rate 5 star is because shipping and receiving part took about 2 weeks but considering the truck is a 36 year old truck ,... See more

Rated 5 out of 5 stars

Great vendor for factory Nissan parts. Competitive pricing and quick processing. I especially like the feature that provides availability info when added to your cart. That feature saves every... See more

Rated 5 out of 5 stars

First, I'm a fan of Nissan products. In my opinion they provide the lowest price and highest quality products on the market. The Versa is the most affordable car in America and the Frontier is the mos... See more

Rated 5 out of 5 stars

The parts were exactly what I needed and I found them easily with your great search methods on your website. The diagrams of the parts with highlighted sections is perfect for finding what you need.... See more


Company details

  1. Auto Parts Store

Written by the company

Welcome to NissanPartsDeal. Our mission is to be your exclusive Online Nissan Parts Department by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined online experience.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

638 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(638)

238 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Live chat option is not helpful, all AI. Faulty part, dealership had to remove defective MAF sensor. Engine failure as soon as brand new NissanPartsDeal part was installed. NissanPartsDeal took weeks to give me an RMA, even with service documentation from my Nissan dealer. Now they’re telling me they’re replacing the part, not refunding. I have spent hours and hours trying to return this part. I will never use this company again or recommended it. No customer service Support. From the start they never took responsibility for their defective part. They do nothing to help you out if their parts are defective. It’s not worth it for the expense of the parts. You’re better off dealing directly with your dealership. Why would anyone want a replacement part, when the original brand new part has caused nothing but headaches from this company.

1 August 2026
Unprompted review
NissanPartsDeal.com logo

Reply from NissanPartsDeal.com

Thank you for your feedback. We sincerely apologize for the frustration and time you spent trying to resolve this warranty claim.

We assist customers with manufacturer warranty claims, and approved claims are resolved through replacement of the defective part rather than a refund. However, regardless of the warranty resolution, the time and effort required from you to reach that point did not meet our service standards.

We have reviewed the handling of your case internally. We sincerely apologize again for the experience. Your feedback is essential to helping us identify where our service needs improvement and to provide a better experience for our customers.

Rated 5 out of 5 stars

Top Notch

First, I'm a fan of Nissan products. In my opinion they provide the lowest price and highest quality products on the market. The Versa is the most affordable car in America and the Frontier is the most affordable rugged truck on the market. They last for ever, too, if you maintain them properly and use genuine OEM parts. These parts are not only affordable but are very competitive with traditional parts stores when you order your parts through nissanpartsdeal.com. I've only had good experiences ordering from these guys and the parts are top notch OEM products. The only way my experience could be better is if they opened a brick and mortar across the street from my house. I highly recommend ordering parts from nissanpartsdeal.com!

30 July 2026
Rated 5 out of 5 stars

Item was shipped and received in a timely manner.

Item was shipped and received in a timely manner and in good condition. The item was as described and looks as good as the replaced oem part. I could have probably gotten the item a bit cheaper via Amazon, but overall I don't regret purchasing it from NissanPartsDeal.com

30 July 2026
Rated 1 out of 5 stars

They never reply to issues you have…

They never reply to issues you have with your orders

30 July 2026
NissanPartsDeal.com logo

Reply from NissanPartsDeal.com

Hi Ritchie,

Thank you for your feedback. We are sorry the order did not meet your expectations. Please reach out to us via Email, Live Chat, or call us at 1-888-726-6993. Our team is more than happy to assist you from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday.

Rated 5 out of 5 stars

Good Service

Parts were as ordered, decent price, well packed and delivered within a reasonable time from order date. Have used this company before and will continue to use.

30 June 2026
Rated 1 out of 5 stars

Returning an item with this company is IMPOSSIBLE!

Returning an item with this company is like the sobriety test in The Man With Two Brains (Steve Martin)
Everytime you answer a question after you send a request for a RMA for the return, they send more questions. I have been trying to send back the wrong parts for 3 weeks now. Waiting for the next question they ask. Update: Now they will only let me return parts that are over $8.00 they say. None of my parts were under $8.00. Insane. Of course they make you pay return shipping even though their website description was inaccurate on part fitment. There are plenty of OE Nissan part websites to choose from, don't make the mistake I made and chose this one.

26 July 2026
Unprompted review
NissanPartsDeal.com logo

Reply from NissanPartsDeal.com

Hi Castleton,

Thank you for your feedback. We take all feedback seriously and would love to assist you further. Before we could take a second look, we have requested more information on Trustpilot, please take your time and answer in detail as much as possible.

We appreciate your understanding and assistance.

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