Nisbets Ireland Reviews 

1,517
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,073 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting items often exceed expectations and perform very well. Many consumers also highlight the excellent service, finding the ordering process easy and efficient. The delivery service is frequently commended for its speed and reliability, with numerous instances of next-day or prompt arrivals. However, some customers noted significant delivery delays, with items taking weeks or months to arrive, contrary to next-day expectations. Others experienced incomplete orders or multiple separate shipments, leading to frustration. Additionally, some reviewers reported a lack of communication regarding these shortfalls or delays.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with many... See more

Product

Customers consistently note positive experiences with product quality, often describing items as very good,... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers finding the ordering process easy... See more

Service

Customers had positive experiences with service, often describing it as exceptional, great, and excellent.... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as very good, sturdy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all... See more

Company replied

Rated 4 out of 5 stars

The product is very good but it was dropped when being delivered. It looked like it was damaged the way the packaging was hanging off but it has been working well since the delivery.

Company replied

Rated 5 out of 5 stars

Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... See more

Company replied

Rated 5 out of 5 stars

1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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4.3

All reviews

(1,517)

1,042 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You can trust them !

Very fast. Good products. Website easy to understand. 5 stars !

24 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad you enjoyed our products and found our website easy to use. Thank you for your kind words!

Rated 5 out of 5 stars

Super service

Super service, next day delivery. Product exactly as described. Good price.

18 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your kind feedback! We're delighted to hear you were happy with our fast service

Rated 5 out of 5 stars

Very reliable

Very reliable, great delivery service. Good quality

20 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your kind feedback! We're delighted to hear you were happy with our fast service

Rated 3 out of 5 stars

The items that arrived were properly…

The items that arrived were properly packed and delivered.
One item still not here.
Please don't send a paper catalogue.
We shop online with you

20 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your feedback. We're delighted to hear that your items arrived safely and were well packed.
We're sorry that one of your items has not yet been delivered. We are currently looking into this and will reach out with an update in the coming days.
We’ve also updated your preferences to ensure that you no longer receive a paper catalogue, and we appreciate you choosing to shop with us online.
Thank you again for your comments and for your continued support.

Colm Nisbets Ireland

Rated 5 out of 5 stars

Easy to order

Easy to order, from an extensive collection, prompt delivery, very happy with airpot.

11 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We are delighted to hear you found our ordering process easy and are very happy with your airpot. We appreciate your kind words!

Rated 5 out of 5 stars

Great product Great value

Great product Great value and communication was good regarding delivery when item was not readily available

19 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We are so happy to hear you enjoyed our product and found great value. Thank you for your positive feedback

Rated 4 out of 5 stars

I was charged twice by Nesbit and still…

I was charged twice by Nesbit and still no refund made. Its easier for them to take money on my account but took time for the refund.

Nesbit.

Just to be fair I changed my survey today. I got the refund. Thanks very much from 1 I changed i to 4. Thank for you quick response. I will buy another product today. I hope I won't be charged twice. Thanks

12 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We’re sorry to hear about your experience and understand your frustration regarding the duplicate charge and delay in receiving your refund.
Please be assured that this matter is currently under review. We are aware that you have also raised this with your card provider, and we are actively investigating on our side to resolve it as quickly as possible.
We will be in touch with you directly as soon as we have an update. In the meantime, we appreciate your patience and apologise again for the inconvenience caused.

Colm Nisbets Ireland

Rated 5 out of 5 stars

Very pleased with purchase pity not a…

Very pleased with purchase pity not a bit larger but can refill 👍

19 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad you're pleased with your purchase! We appreciate your feedback regarding the size.

Rated 5 out of 5 stars

A1 service

A quick response to order , dry satisfied with product.

19 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We are so pleased you are satisfied with your product and our quick response. Thank you!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, had the item the next day. Perfect

19 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad your item arrived quickly. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

100% satisfied with my online shopping…

100% satisfied with my online shopping experience.
Delivery was prompt & efficient
Will be purchasing from them again

18 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We are so happy to hear you had a great online shopping experience! We appreciate your kind words and look forward to your next purchase.

Rated 5 out of 5 stars

Fast delivery of the order

Fast delivery of the order! Item was exactly as advertised!

18 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so pleased your order arrived quickly and was exactly as expected! Thank you for your feedback.

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