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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional demeanor, frequently highlighting the personalized and understanding approach of the customer service team. Many people appreciate the efficiency and ease of their overall experience, noting that the products are top-notch, creative, and useful, significantly increasing their chances of success. However, some people were dissatisfied with a specific product, finding its color indications unclear and unhelpful for understanding delta trends or changes in direction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional helpfulness... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the indicators for being... See more

Service

Users describe positive interactions with service, highlighting the high-quality and timely assistance... See more

User experience

Consumers find the user experience to be positive, often highlighting the intuitive and professionally coded... See more

Based on these reviews

Rated 5 out of 5 stars

Just got the Impulse Wave Radar, and Wow. Mostly impressed with the market meter. Lets you know when the market is turning or strengthening before the bars react. Very powerful. A small footnote, and... See more

Rated 5 out of 5 stars

The ninza company develops quality indicators at a fair price. The indicators really do increase my odds of making money day trading. Also I like how honest Kim was and she also came onto my compu... See more

Rated 5 out of 5 stars

This was my second purchase from NinZa.co for their products are always top-notch. On my purchase today I also learned how their customer support is even more top-notch. The assistance that I receiv... See more

Rated 5 out of 5 stars

I am a returning customer that received help from Grace in a purchase. She has amazing consistent customer service for the past few years of dealing with her. Grace goes the extra mile to get the de... See more

Rated 5 out of 5 stars

This company creates indicators that I find creative and useful. What elevates their value even more is their support team. As a former district service manager I evaluate their performance as top ti... See more

Rated 5 out of 5 stars

I requested an exchange after realizing my initial purchase wasn’t the right fit. The RenkoKings team responded quickly and offered a very fair upgrade. The process was smooth, respectful, and effic... See more

Rated 5 out of 5 stars

The amazing support given by Sunny Celia every time that i asked , friendly and very polite. This girl is amazing. The indicators that I changed she was very patient helping me. I Never see a support... See more

Rated 5 out of 5 stars

I spoke with Hannah and once again she was wonderful. She resolved my issue promptly and efficiently and is always a pleasure to speak with (I have requested her assistance previously). Hannah... See more

Rated 5 out of 5 stars

I'm totally impressed with the following about ninZa.co service from all of the girls, but Grace is my favorite. Product knowledge and support. Great pricing. Always there to offer advice and get ever... See more

Rated 5 out of 5 stars

One word...Hannah! Man, I took the longest time to decide and she was very generous, patient, and encouraging. I did some research on Ninza.co and found they are a reputable company with strong reco... See more

Rated 5 out of 5 stars

Ninza.co has excellent customer service. They are very helpful and go above and beyond. In my 30+ years of dealing with all kinds of companies, Ninza.co has the best customer service I have eve... See more

Rated 5 out of 5 stars

Hi Flora, I am extremely impressed of your support and service you extended to me during my indicators purchasing process. You were so patient and followed with me at every step to get me good s... See more

Rated 5 out of 5 stars

My husband bought a couple of indicators from Ninza. He got help from Grace, who helped him set it all up as he is NOT “Computer Savvy” only to lose it all that night after he closed everything. Poor... See more

Rated 5 out of 5 stars

I was greatly helped by an Agent named Cute Flora. She was super professional and knowledgeable. She addressed all the difficulties I was experiencing when trying to purchase one of their products.... See more

Rated 5 out of 5 stars

ninZa.co and RenkoKings indicators are the best. If you believe in Tech analysis, user of Ninjatrader platform, you need these indicators to navigate the markets. I always interact with Kim Harmon... See more

Rated 5 out of 5 stars

I decided a few months ago to go 100% with one NinjaTrader indicator developer - and it was an easy choice (I went with Ninza.co). The indicators are just built better and have way more ability f... See more

Rated 5 out of 5 stars

Flora has been kind enough to guide me through all the steps and went above and beyond for me, even after the transaction was made for the indicators. She was patient and did everything in her power t... See more

Rated 5 out of 5 stars

I have recently made several purchases and both Hanna and Flora are extremely prompt and helpful with getting the orders completed and following up to make sure all went well. I will look forward to w... See more

Rated 5 out of 5 stars

I been buying from Ninzaco for five years and leads to successful trading. Always Ms. Hannah help me to set up and educate in details for set up indicators. Good employee and customer service from... See more

Rated 5 out of 5 stars

I started with Ninza about 5 months ago. I started with their free indicators then seeing the accuracy of them - being great, Little Hannah was super great and very patient with me as I bought couple... See more

Rated 1 out of 5 stars

The Cumulative delta Indicator that I purchased a few weeks ago is a joke. While using it trading, there is no clear indication what the delta is showing. It's has colors which don't make any sense... See more

Rated 5 out of 5 stars

If you want to be profitable in your trading business without having to do all the rigorous work turn to NINZA.CO for the best and profitable indicators out there. I love their volutank and captain Op... See more

Rated 5 out of 5 stars

I’ve bought and used indicators from many different companies over the past 5 years - Ninza.co is the best so far (by far) - I’ve bought and used around a dozen so far and I really like how they... See more

Rated 5 out of 5 stars

Another great experience with Little Hannah! OMNI is fantastic! Its usefulness has no bounds and is undeniably effective! I have this and Quantum Vol-Delta on every chart! Great additions!

Rated 5 out of 5 stars

My experience with Ninza has been absolutely amazing Not only are their products some of the very best, what really sets them apart is their support staff Grace (who helped set things up for me)... See more

Rated 5 out of 5 stars

From the moment I reached out, Kimmie showed a level of kindness, professionalism, and dedication that truly impressed me. She went above and beyond creating a custom package tailored to my need... See more

Rated 5 out of 5 stars

Recently purchased ATR shield and I am impressed by the quality product and what is planned for the future of this piece of software. Very impressed with the customer serviced and information received... See more

Rated 5 out of 5 stars

Recently purchased VoluTank Army and SuperJump Boost. Fantastic support and resistances. The VoluTank giving a strong support or resistance for order flow for amount of contracts traded, and SuperJump... See more

Rated 5 out of 5 stars

Little Hannah from ninza.co was really helpful in suggesting a good price as well as sharing the recommended settings. She gave a free gift too. Awesome team at ninza.co

Rated 5 out of 5 stars

First, I would like to thank Grace who I have worked with since purchasing Ninza.co Indicators. Top Notch she is! I want to tell you about a recent purchase I made and that was the VoluTank Indicator.... See more

Rated 5 out of 5 stars

Hannah was exceptional. Super fast response and solution. Very polite and eager to help with any issue and purchasing process. Thank you very much Hannah!

Rated 5 out of 5 stars

*It was by chance that Grace Lopez became my assistant! I can only describe her in super words! In every case, she was there without delay with help and advice. You couldn't ask for anything better t... See more

Rated 5 out of 5 stars

Hannah was awesome. She spent a lot of time tweaking my system. I would not have been able to do it myself and I did not expect the help. I was overwhelmed with gratitude for her hard work. Fantastic... See more

Rated 5 out of 5 stars

Great indicators and tools for Ninja Trader. Support has been exceptional and very helpful. Hannah has been excellent in assisting me to set up the platform.

Rated 5 out of 5 stars

Great customer service. Especially Kimmie. She asked me what I wanted several times. With help from the team she found a solution. And replaced my product.

Rated 5 out of 5 stars

Awesome and very helpful people at Ninzaco, Alway happy to help and knowledgeable and understanding people there. Thank you, Hannah, for helping me out from purchase to activation.

Rated 5 out of 5 stars

I had an isue with my indicators and Little Hannah walked me through the fix in a timely matter. Excellent customer service as always.

Rated 5 out of 5 stars

the indicators are really good and very professionally coded, fall in nicely within the NT8 environment, very intuitive and easy to automate. the supporting staff is wonderful, i have mostly dealt wi... See more

Rated 5 out of 5 stars

MDO is awesome! I've never traded divergences before...so this opened up a whole new realm of trading for me!

Rated 5 out of 5 stars

Amazing customer service! They helped me through everything. Hannah is great and is my point of contact. So helpful!

Rated 5 out of 5 stars

After purchasing new indicators, Hannah was very helpful and responsive in answering questions and showing how to set the indicators up so they would work properly. Hannah was very knowledgeable and e... See more

Rated 5 out of 5 stars

i worked with Grace and as always she fixed all the problems with blazzing speed accuracy and is a great negotiator when it comes time to buy new products, Grace is my wonder woman

Rated 5 out of 5 stars

Dear Grace, I trust this email finds you well. I received your recent communication regarding the ninZa.co indicators and wanted to express my sincere appreciation for your proactive o... See more

Rated 5 out of 5 stars

I've had the pleasure of purchasing and trading several indicators and I couldn't be happier with my experience. Kimmie, in particular, has been an incredible asset throughout the entire process. He... See more

Rated 5 out of 5 stars

I do business with a lot of companies and I honestly have never found a company that surpasses this one when it comes to customer service with real people who actually care like they are your family.... See more

Rated 5 out of 5 stars

Grace did an awesome job as always she gets right with you with your problem's and get you back up running very very quickly. thank you, Grace. You’re the best.

Rated 5 out of 5 stars

Little Hannah is wonderful, most helpful I was so impressed with her help and work I have no words to praise Great Job This is really impressive you gave me high QUALITY SESRVICE /HELP You have d... See more

Rated 5 out of 5 stars

Hannah was little ray of sunshine. Took care of my problem with no issue. Hannah is the best.


Company details

  1. Software Company

Written by the company

ninZa.co provides the world with 150+ pro-grade NinjaTrader indicators, used and loved by 30,000+ traders worldwide!


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hannah was so professional and…

Hannah was so professional and extremely helpful. I have been recommending ninZa and will continue to do so. I do not believe I could have installed the product by myself. Thank you so much Hannah. Blessings. John.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Little Hannah is amazing

Little Hannah is amazing! I never could have installed this fantastic product by myself. Your customer service is A#1!!! I plan on being a long term customer with you. Blessings. Jordan Edward.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Wow great service from Grace

Wow great service from Grace. I had issues and she stepped up and worked on my PC to set indicators up.
I very much appreciate ninZa.co and their support.
Great indicators too.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Support!

I love NinZa.co’s indicators. They work well and are easy to install/activate. Flora is fantastic to work with. She responds to all questions both pre and post purchase and provides stellar follow up support. Five star support from the entire NinZa.co team but especially from Flora! :)

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Great support from a great support team!

The great support team (Hannah, Flora and Grace) are always happy to help you with any question you might have, helping you to find the best indicator for your trading style or any other question you might have about there indicators.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

I was having trouble getting my resource file into Ninja Trader

I was having trouble getting my "resources" file into Ninja Trader. I contacted customer service and began communicating with Hannah. She was fabulous. Despite having to share at least 20 emails back and forth, she continued to help me with a tremendous amount of enthusiasm. We finally got the engineers on the project and they found the solution. Everything works great now. And the customer service get 6 stars, oh wait, I can only give 5. If I could give 10 stars I would.
Tony M.
Murrieta, CA

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I've been a customer of RenkoKings since 2019 and own the Platinum trading system. After purchasing a new computer, all of my trading tools and licenses needed to be transferred to the new machine. I ran into a glitch that required contacting RenkoKings for support. This is where Kim, (my new favorite customer service person) really shined. As it turned out, there had been several updates to my software and my particular problem was a little more involved than originally expected. My situation required some back-and-forth communication, over an extended period of time, but Kim stayed with me and followed up throughout the entire process until everything was back up and running smoothly. I've been trading the new RenkoKings Platinum 4.0 without any further issue. I can recommend RenkoKings Platinum without reservation and know that if I require help along the way, Kim will have my back! Thanks Kim!

11 February 2025
Unprompted review
Rated 5 out of 5 stars

I have been a customer of Niמza for…

I have been a customer of Niמza for about two years,
They have very professional and smart products that work well.
And what's important, they have one of the best customer service I've ever met, they give help and answer in whatever way they can, they never leave you alone.
Really great company

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Hannah is Very Efficient

I had an issue with my indicator which was not working. Hannah was able to solve the problem within a short time. You'll never see a better customer support.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

I have been trying to trade futures..Flora fixed me to success!

I have been trying to trade futures successfully for years without much success. I recently spent several thousand dollars on a ninja program that should automatically enter, didn't work for me, then did a monthly trial on another. Zippo. I found Ninza.co over the past year, trying to get a system I could do, I just didn't do well.

Then chatting with Flora and what I wanted she suggested Captain Optimus Strong.

I installed it but couldn't get it to work, stayed with it. I know Flora could help and SHE DID, BIG TIME.

He emails were so explicit as to what to do, she kept checking on me. This last Monday she gave me more instructions and Valah! It works great.

As she promised, Captain Optimus Strong does enter trades on its own. Today was first day, 2 contracts (Gold & ES) on each. by 11am, $3800+ with a small drawdown.

I'm so happy with Ninza and especially Flora. Very patient and helped me out. I help retailers with their accounting and I know how frustrating it can be for a "newbie" to keep asking questions. But flora's got patience.

Flora is the person you want

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Flora takes care of her customers .. again and again.

Flora is the BEST. She and her team always go beyond the call of service and have provided me with simply AWESOME support. I have a million of their indicators. This is easily the best Ninjatrader indicator vendor BY FAR. They have the best indicators, systems, and outstanding customer support and professionalism. Thanks NinZa.co! I am a customer for life!

23 January 2025
Unprompted review
Rated 5 out of 5 stars

THANK YOU FLORA

I am so amazed by the work of these two brave young women who not only have this sense of humanism but who love their job. Thank you from the bottom of my heart to these two generous women my best FRIEND FLORA as I like to call her. Grace thank you from the bottom of my heart. NINZA.CO for life blessing

14 December 2024
Unprompted review
Rated 5 out of 5 stars

ninZa.co is one of the best vendors

ninZa.co is one of the best vendors, if not the best, out there for NinjaTrader 8 indicators and trading systems. Their indicators have really helped me in my futures trading journey and I can’t speak well enough of their excellent customer service. Hannah, in particular, has always been at hand to assist whenever I needed help - she’s simply amazing and an absolute star!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend to any day trader…

I highly recommend to any day trader out there, with Nina.co indicators you will have a consistent and confident of your trades execution and save a lot of time spending on the computer.
Best of all Grace Lopez, supporting team staff was amazing, I called her “Amazing Grace “, she’s THE BEST. Last but not least, thanks to all the coding engineers who have put all these magnificent indicators together.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Best of the Best!

Grace best of the best customer service! Professional grade indicators made simple enough for the average trader to use. There is a great difference between "Stock" indicators and Ninza.co's custom made trading indicator suites and makes all the difference.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Indicators

I have purchased many Indicators from ninZa.co over the last year, they have been very helpful to my trading, ninZa.co keep making the Indicators more sophisticated and helpful in finding successful opportunities, and now combing several Indicators for confirmation of trades. One of the team, Hannah, has been extremely helpful and efficient organizing the indicators for me, and making the one exchange that is offered if the Indicator does not fit with my trading style. I would strongly recommend NinZa.co and the helpful Hannah.

25 October 2024
Unprompted review

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