Ninkear Reviews 14

DO NOT WASTE A SINGLE CENT ON NINKEAR PRODUCTS! I bought a laptop and after just 9 months, it is a piece of dangerous electronic TRASH. The hinges are falling apart, causing a severe ELECTRICAL SHORT CIRCUIT that shuts the laptop down every time the screen moves. This is a massive FIRE HAZARD!

Banggood’s 'support' is a complete joke. They are trying to force me to ILLEGALLY ship a faulty, short-circuiting lithium battery device across Europe to Spain. This is a direct violation of international safety laws (IATA DGR A154 and ADR SP 376). They are literally asking me to risk a fire in a courier truck or plane just to avoid giving me a refund!
Ninkear is a cheap, unreliable scam brand.

STAY AWAY FROM NINKEAR AND BANGGOOD IF YOU DON'T WANT TO LOSE YOUR MONEY AND RISK A FIRE!"

Do not buy any Ninkear product

The Ninkear Mini PC completely died after barely one month of normal use. The hardware is completely unreliable. However, what is even worse than the defective product is the customer service from both Ninkear and Banggood. When the PC failed, their support was absolutely useless. They stalled for weeks, offered zero real solutions, and kept sending automated, copy-paste replies to avoid taking responsibility.

I only got my money back because I opened a dispute and PayPal forced them to issue a full refund. Save your time, your money, and your sanity – avoid this brand entirely!

Laptop is substantially different from what was described on the product page. It is not a “Metal Body” it is plastic. Fan makes a terrible clanking noise (similar to a Hard Drive failing so not something people will enjoy hearing) and an unbearable high pitched wine as it speeds up. Speakers are tinny and annoying. Laptop is clearly a prototype and not fit for consumer use. Price has been significantly reduced €74 in the weeks since ordering and I do not believe it’s even worth the new price. Very difficult to get any meaningful communication from them, I'm expecting to have to do a Chargeback.

The brand use fake CPU, the performance is very poor.

I bought a
Ninkear M8 mini PC with an AMD Ryzen 7 8745HS from a website that was well translated into German and seemed solid. The product arrived two days later and unfortunately didn't work because the power button was constantly being pressed due to a shifted circuit board, causing the mini PC to immediately shut down. After an hour of checking various troubleshooting options, I was finally able to locate and resolve the above-mentioned issue. Support only responded after three days and is now refusing the promised 30-day refund and return policy listed on the ninkear.com website. Likewise, a partial refund at the retail price has so far been refused, with repeated excuses and questions about whether I can request it from the retailer. As I said, the order was placed through ninkear.com, and the device is completely overpriced. Banggood is offering it €106 cheaper and may even be making a profit.

PURCHASED 2 IN 1 LAPTOP HAD A MINOR ISSUE WITH IT THEY SORTED IT OUT IMMEDIATELY THEY ALSO GIFTED ME A USB HUB WORTH $4000