I should give it a zero because the food processor never arrived. They use a completely inadequate shipping service: the courier lost the package—it was probably shipped in its box so it would be cl... See more
Company replied
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See what reviewers are saying
I met the ninja ice cream maker creami through some influencers on Instagram and I immediately fell in love. As soon as there was an opportunity with the sales I wanted to buy it and I must say that i... See more
Great device full of useful functionalities. The device is really great, it works perfectly. I tried many cooking functions and everything is working fine. The manual is full and easy to use, with... See more
All went well except the tracking given was not clear at all. No updated shipping details from the link given. But the staffs from the help center was extremely helpful. Anyway, the parcel came on the... See more
Contact info
3150 Century Way, LS15 8ZB, Leeds, United Kingdom
- +39 (800) 961655
- assistenzaclienti.it@sharkninja.com
- ninjakitchen.it
4.4
Excellent
913 reviews
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So bad experience
They sent me refurbished and second hand air fryer, one week ago I requested to refund, after one week nobody came to return the device and refund my money
8 October 2022
Reply from Ninja Kitchen IT
Hi,
Thank you for taking the time to leave us your review and feedback, we really appreciate it.
I’m sorry to hear about your experience, I will be sure to pass your comments on to the relevant parties here at Ninja to ensure we’re improving the services we provide.
If you still need any assistance from us, please don’t hesitate to get in touch and we will be happy to help with any queries you have.
Ninja Kitchen IT
Product is great, but delivery confused
The delivery was a little confused and a day late but everything else was fine and the product is great
30 September 2022
Great machine!
Ordered this for our boat in Italy. Delivery was very quick and the machine is great!
23 September 2022
I lost the bucket stand
I lost the bucket stand. I ordered it and ninja sent the hole bucket with the stand
13 September 2022
The right choice!
All went well except the tracking given was not clear at all. No updated shipping details from the link given. But the staffs from the help center was extremely helpful. Anyway, the parcel came on the day I called for help. The order received in very good condition. I tried using Airfryer, re heat, bake options. I cannot ask for more. One of my Best Buy!
5 September 2022
amazing product and service
Service is amazing and the product great, so comfortable to use and so handy!
16 August 2022
I'm so happy to see it in my kitchen…
I'm so happy to see it in my kitchen and I have to say it is really good and useful ♥️Thank you
12 August 2022
Great!
Delivery was very fast with a very well sealed package. The product is superb, very handy and easy to use. Good job guys!
8 August 2022
First ninja was two times broken
First ninja was two times broken, althought I used it very little for fruit. Hope this new one will be better. Very good blender when it does work.
29 May 2022
really easy to order and to track
really easy to order and to track.
I like the product.
good service
15 May 2022
Is awesome 5 stars
14 May 2022
seller very affidable, the product is great
the seller is very affidable and the shipment method it's very rapid. I'm very happy of the air fryer, now I test the product, for the moment I can give "only" 5 stars
28 April 2022
Top quality and excellent performance…
Top quality and excellent performance for a home oven
19 April 2022
So far so good
16 April 2022
I am completely satisfied
I am completely satisfied, monster !!
I recommend it to everyone for a Modern & Healthy cuisine
23 March 2022
Came from France to Italy in 3 working…
Came from France to Italy in 3 working days, pretty fast shipping. Got a sweet deal and payed 60 euro less then it was listed on Amazon.
23 March 2022
Great experience and products!
I really appreciated my buying experience through ninjakitchen website. Very Quick and perfect delivery, nothing to complain.
19 March 2022
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