NineLife Saudi Arabia Reviews 73

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

These gummies are the best way to get shilajit. I tried consuming shilajit several other ways (tablets, resin) I always cannot continue because of the strong taste of shilajit. These gummies covers th... See more

Rated 5 out of 5 stars

We are happy with the product and services. However, DHL didn't deliver to our address, instead they delivered to the nearest Saudi Post outlet. Please note in the next consignment that it should be d... See more

Rated 1 out of 5 stars

See my previous post, I was completely sure that NineLife is a fraud, I ordered Trivang Himalayan Shilajit after which Heschel supplied cheap quality Altai Mountain Shilajit after 2 months, with th... See more

Company replied

Rated 5 out of 5 stars

Since the first day i felt the effect of the medication i could breath easily and smoothly Also the taste of chewable tablets accepted no better taste the oil i received refreshes my breath.

3.7

Average

TrustScore 3.5 out of 5

73 reviews

5-star
4-star
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2-star
1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

It has been more than 25 days now since…

It has been more than 25 days now since I ordered and no updates very disappointed
Never going to order again

26 December 2025
Unprompted review
NineLife Saudi Arabia logo

Reply from NineLife Saudi Arabia

Hi Doaa,

We sincerely apologize for the inconvenience caused by the delay with your order. Please be assured that we are reviewing the matter thoroughly and implementing corrective measures to ensure this does not happen again.

I’ve sent an email to your registered address with the latest update, and kindly request that we continue our correspondence via the same thread for a smooth resolution.

We truly value your patience and understanding during this time and look forward to serving you better in the future.

Thank you once again for your understanding.

Warm regards,
NineLife

Rated 1 out of 5 stars

My sister ordered and the payment is…

My sister ordered and the payment is completed but didn’t get any order confirmation. When I try to call or chat with customer service no one answer.

17 August 2025
Unprompted review
NineLife Saudi Arabia logo

Reply from NineLife Saudi Arabia

Dear Customer,

I’m truly sorry for the delay with your order. We’re reviewing the situation and will keep you updated

Regard,
NineLife

Rated 3 out of 5 stars

I was disappointed with my experience

I was disappointed with my experience. Despite paying for delivery, I had to collect the item myself. Additionally, I was charged extra VAT upon receiving the package—charges that were not clearly mentioned on the website at the time of purchase. Clearer communication and transparency regarding delivery terms and fees would be appreciated

18 August 2025
Unprompted review
NineLife Saudi Arabia logo

Reply from NineLife Saudi Arabia

Hi Yasmeen,

We apologize for the inconvenience caused by the unexpected charges. Please rest assured that we are thoroughly reviewing the matter and implementing corrective measures to prevent such issues in the future.

I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
NineLife

Rated 5 out of 5 stars

We are happy with the product and…

We are happy with the product and services. However, DHL didn't deliver to our address, instead they delivered to the nearest Saudi Post outlet. Please note in the next consignment that it should be delivered directly to the address.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Great product

These gummies are the best way to get shilajit. I tried consuming shilajit several other ways (tablets, resin) I always cannot continue because of the strong taste of shilajit. These gummies covers this taste, and you can take it every day with no issues. It tastes really great, not too sweet.

15 June 2025
Unprompted review
Rated 1 out of 5 stars

See my previous post

See my previous post, I was completely sure that NineLife is a fraud, I ordered Trivang Himalayan Shilajit after which Heschel supplied cheap quality Altai Mountain Shilajit after 2 months, with the additional postal charges.

Order Number SA-NL#P365368658

16 November 2024
Unprompted review
NineLife Saudi Arabia logo

Reply from NineLife Saudi Arabia

Dear Customer,

We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not meet your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Rated 5 out of 5 stars

Life changing pills

Since the first day i felt the effect of the medication i could breath easily and smoothly
Also the taste of chewable tablets accepted no better taste the oil i received refreshes my breath.

22 October 2024
Unprompted review
Rated 1 out of 5 stars

Because i couldn't receive my invoice…


Because i couldn't receive my invoice order in website neither email

15 January 2024
Unprompted review
NineLife Saudi Arabia logo

Reply from NineLife Saudi Arabia

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

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